Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Allentown, PA

A Wonderful Gem for Shamrock Race Weekend

Posted Mar 28, 2015
Pros: The check-in staff, the ocean view, and the breakfast selection.
Cons: Communication with housekeeping staff about which rooms have later check-out.
Location: There were some places within walking distance, but we did have to drive to the pre-race pasta dinner, and race festivities.
Great, inexpensive hotel with a view of the beach. Yes, I had to walk or drive to get all the race festivities, but it was worth it. The staff was wonderful, except for the housekeeping staff that tried to come in our room on Sunday despite us having the Do Not Disturb Sign and we requested late check-out. Also, breakfast didn't start until 7 a.m., and the races were at 7:30 on Saturday and 7:00 on Sunday. I think with all of us runners staying there, they should have had an earlier start, even if they just had coffee and bagels available. Despite that, I at least got to have breakfast after my race on Saturday, and the selection was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Nice hotel, great price!

Posted Mar 23, 2015
The staff was wonderful and very accommodating, great beach access, and parking was never a problem! The rooms were always clean. We had a great time!
3 out of 5
Recommended
for Couples
by A verified traveler

Dissapointed.

Posted Dec 5, 2014 on Hotels.com
Was disappointed the room wasn't as advertised. expected a kitchenette. room was smaller than pictured. The toiletries were very cheap. The hallways and front entry area smelled. No towels in the pool area. Overall everything was clean. Front desk service was excellent. Nice breakfast options. Balcony was a great option to have on the beach.
Comment from Hotel Management
Feb 7, 2015 by LeAnn Glover, Hotel Management
Thank you for recently staying with us at the Surfside Oceanfront Inn & Suites! We are happy to hear the Front Desk and Housekeeping department went above and beyond in their customer service! Unfortunately we do not have full kitchens here, we do have suites you can book that do have mini kitchenettes. We are also about to go through a small remodel this winter! Please come back and let us exceed your expectations next year!
4 out of 5
Recommended
for Getaway With Friends
by Rachelfrom Virginia Beach

Mid November stay

Posted Dec 3, 2014 on Hotels.com
I initially booked one night but ended up staying much longer. What the hotel lacks in amenities, the employees make up in customer service. It's off season so a lot of maintenance and upgrades were in progress on the premises (construction materials everywhere). This hotel is in the middle of a huge overhaul. Having said that, I really enjoyed my stay and would recommend it to my friends. You can't beat the view from the rooms and the hot breakfast was spot on.
Comment from Hotel Management
Feb 7, 2015 by LeAnn Glover, Hotel Management
Thank you for taking the time to leave a great review for the Surfside Oceanfront Inn & Suites! We appreciate your nice comments about our hotel staff and property! Yes, we are going through some renovations this winter! So come back and check us out next year! Happy Holidays!
5 out of 5
Recommended
for Couples
by DONALD

This traveler left a rating score only Posted Dec 2, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by robertfrom Martinsville

Great Service

Posted Dec 2, 2014 on Hotels.com
Vert good
Comment from Hotel Management
Feb 7, 2015 by LeAnn Glover, Hotel Management
Thank you for recently staying with us at the Surfside Oceanfront Inn & Suites! We hope are happy to hear you enjoyed your stay and hope to see you next year! Happy Holidays!
3 out of 5
by A verified traveler

Posted Nov 30, 2014
Cons: The walls are very thin. I could hear ALL bathroom related sounds. TMI about my hotel neighbors.
Decent hotel, nice breakfast, very thin walls, the front reception/plant area could use updating
Comment from Hotel Management
Dec 9, 2014 by LeAnn Glover, Hotel Management
Thank you for recently staying at the Surfside Oceanfront Inn & Suites recently! We are happy to hear you enjoyed your stay. We are currently going through a small remodel of some areas in the building, including the lobby. We have recently taken out our pond in the lobby and temporarily replaced the area with some plants/dirt. Come back and see us next year, come check out our new renovations to the building!
4 out of 5
Recommended
for Couples
by Jonettefrom Texas

Great off season getaway

Posted Nov 28, 2014 on Hotels.com
Off season rates are wonderful! Don't know that I would pay $200/night for it but for $55 it was perfect.
5 out of 5
Recommended
for Couples
by Stanleyfrom Maryland

The perfect one-night stay !!!!

Posted Nov 26, 2014 on Hotels.com
One word to describe this Hotel, "AWESOME", That's it, plain and simple.
4 out of 5
Recommended
for Couples
by A verified traveler

November in Virginia Beach

Posted Nov 18, 2014 on Hotels.com
Great location right on the boardwalk. Hotel parking was convenient. Only downside, almost every restaurant in the area was closed for the season but not the hotels fault.