2/10 Terrible
Priscilla
Apr 16, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise, chatter and clatter from housekeeping and hotel guests on the corridor at any time of the day and night. In my room, the toilet overflowed terribly on my last day. When I say "overflow", I mean there was 2-3 inches of stinky water in the bathroom that flowed into the main room and made a big glaring puddle in the carpeted corridor. Since I was on my way out, I did not complain but housekeeping did, and someone from the front desk requested to know what was happening? After my explanation, the personnel brought a plunger and fixed the problem. For the whole three nights of my stay, the sink in the bathroom was dirty (upon my arrival) and blocked. It could overflow too. I left it better than I encountered it because I used the sanitizing liquid with me. I did not complain to management because I am tired of making complaints. Since I am a frequent guest and stay longer most times, I should get the better rooms. The TV also had problems, most of the channels had technical difficulties and were blurred. The only good thing about my room, which I appreciate were the tidy bedsheets and the fine coverlets. They were the best I have seen in any room of my stay.
Priscilla
Stayed 3 nights in Apr 2024