The door lock was malfunction according to the staff, we received a call around 3:00 am in the morning telling us that we need to close the door, when we locked the door. The next morning after we leaved the room and when we came back we found the door open again and nobody knew what happened with the door, then we have to move to a different room, because we didn't feel secure in the hotel.
The staff was nice.
Traveller from Los Angeles
Within a 10-minute drive of Fiesta Americana - Puerto Vallarta, guests can watch the boats come in at the picturesque marina …More
"Perfect location . Excellent service. Great food"
Arriving at the resort and discovering the wifi costs per device policy was off putting. However it worked perfectly everywhere on the resort including the beach.
The employee's were ALL very friendly and helpful.
The entertainment, activities, and availability of tours in the lobby also contributed to a great first time in PV for my daughter and I.
Traveller from Canada
This traditional Mexican resort is in the North Hotel Zone of Puerto Vallarta, less than 5 km (3 mi) from the Malecón …More
We just got back from staying at this resort and we already have made plans to come back next year!
As a couple who came and stayed at this resort without our children, we discovered that it was a great place for the two of us as well as for the children. There is an adult only Jacuzzi with pool, which was close to our room. So many choice s of food to eat. Different bars to sit at if we wanted and a whole stretch of beach to walk down everyday. I did take notice off all the great kids events and pools as well and i know my child will have a great time there. Everyone is friendly and goes out of their way to help you with anything you need.
Traveller from Whitecourt, AB
Located next to the Marina Pier and 2.5 miles from downtown Puerto Vallarta, this Banderas Bay resort is surrounded by lush …More
This is a hotel which lives up to it's name, "Friendly". We recently got married here and the staff were excellent. The beach is lovely and so is the adult pool. The kids pool was way too crowded for my taste. The food was great. You need to try the wood oven pizza at the beach snack bar, it is great. I found all the food very good and I have been to many different all inclusives in Mexico. The staff did an excellent job with the wedding.
Traveller from Toronto, Canada
Conveniently located in Puerto Vallarta's hotel zone, this family-friendly beachfront resort is a five-minute drive from the …More
We stayed for 4 nights and had a wonderful experience. Staff is very kind and willing to help all the time. Room was very comfortable and clean. There are 4 kind of restaurants from different countries, all of them delicious
Traveller from Miami, Florida
Nestled on the beach, this North Hotel Zone resort is within 3 mi (5 km) of Cruise Ship Terminal, Malecon, and Bay of …More
We owned a unit for the past 14 years in Los Tules and have enjoyed every trip we have stayed there.The grounds are beautiful with 8 pools and 2 tennis courts. We especially love the laid back atmosphere there. Not a lot of hoopla and noise. if you know what I mean.
Formerly a coconut plantation, this relaxed resort is located along a 1-km (half-mile) beachfront dotted with thatched-roof …More
Large resorts dominate the Hotel Zone, arguably the center of Puerto Vallarta tourism. This area includes the Maritime Terminal, where cruise ships dock. Across the street, visitors can see authentic bullfights at La Paloma Bullring. Like its southern half, the North Hotel Zone’s main attraction is the crescent-shaped bay. Water sports are in abundance, as are restaurants, bars, and shops.