Ratings based on 61 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Oct 29, 2014 on Hotels.com
for Business Travelersby A verified traveler
dirty bathroomPosted Sep 7, 2014 on Hotels.com
Ive previously stayed here and had no problems but this time the room that i got hadn't been fully cleaned. I had to clean the bathroom myself.
Comment from Hotel Management
Nov 15, 2014 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the condition of your guest room. As this hotel’s manager, I can assure you that I have met with my housekeeping staff to review our cleanliness standards to ensure that this is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
for Everyoneby A verified traveler
Pretty DecentPosted Jun 16, 2014
Pros: The kitchen was nice
Cons: The hallway smelled like cigarettes
Location: It was in a great location and food/malll was nearby
I did not have a bad experience. The air was not working properly and the curtains were stained. I did not care too much about the curtains cause I wasn't sleeping on them so I gave a pass on those.
for Overnight Stay Before Destinationby A verified traveler
Posted Mar 16, 2014 on Hotels.com
Recommendedby K. C.from E Beasley, Jackson MS
think twicePosted Nov 18, 2013 on Hotels.com
The first night was fine. The second was horrible. I felt like I was at some horrible Frat party! The parking was awful, cars were blocking people in. I went to my room after dredging up a place to park only to hear incredibly loud offensive music blasting from the Hotel. The door was propped the door open with a garbage bag so people didn’t have to have a key to enter the building. After entering the now foul smelling hall I get to my room to find my key didn't work! I go back to the lobby building to get my key recoded, terribly uncomfortable from the weird non-cigarette smells and alcohol debris I trudge to the lobby. Guess what? No staff on duty after 11pm! How frustrating to find out the keys weren't properly coded, now I'm stuck! There was a laundry attendant, thank goodness, who knew how to reset keys. As I was asking to be moved do to the insecurity I felt, she let someone else in who was having key problems. He overheard my whole conversation, including my room number, which she said out loud!!! Now I have more security concerns! When requesting a refund or to be moved as a result, I was told no one was there and I could wait until morning as they were sold out! All I received was the offer that the one security guard on site (who never noticed the funny smell or the horribly loud music, the beer bottles, or the noisy people) could do extra checks in the hall near my room! Needless to say I still didn’t feel safe! I had to find somewhere else to stay.
for Familiesby A verified travelerfrom Dallas
GrossPosted Jul 27, 2013 on Hotels.com
I cannot believe all the good reviews I had read about this place!! The hallways smelled horrible - like marijuana. The carpets in the room and the hallway were dirty, stained, and also smelled bad! The beds were not clean - we itched all night. The outside access was not secure - from the time we got there until we left the outside access doors were "locked" but propped open some how. The shower tub was stained. The breakfast provided was a "grab and go" breakfast. There is NO WAY I would stay here again. This was not limited to the room itself - rather the entire facility. Go elsewhere!! There was however another Extended Stay about a mile away - which may have been much better!
for Personal Eventby A verified traveler
Close to other locationsPosted Jul 27, 2013 on Hotels.com
Good location. Close proximity to other locations and the interstate. Only problem was that the room key had be reset frequently.
for Business Travelersby A verified traveler
Posted Jun 26, 2013 on Hotels.com
for Personal Eventby T. Martinfrom Stone Mountain, GA
Pretty good except for ONE serious complaintPosted Mar 30, 2013 on Hotels.com
I don't recall asking for a smoker's room, but that's what I received. And for the entire weekend, it smelled like a smoker just left. And one of the windows wouldn't open, so I couldn't really air out the place. But aside from that, it was a decent hotel.
Posted Mar 27, 2013 on Hotels.com