Ratings based on 692 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from lexington,ky

Nightmare!

Posted May 28, 2015
We booked for 3 nights and will never be staying at another Super 8 after our experience. To start with we booked a non smoking room to be told after booked that they were sold out of non smoking rooms for the 1st evening so we would have to stay in a smoking. Then the next morning went to get the "free breakfast" which included one waffle maker, stale cereal, and old jelly pastry. Needless to say we didn't eat. Then went to address our room situation to be told not sure when or if they can put us in a non smoking room. I called expedia and the customer service rep was kind and contacted the hotel as well to inform them I was guaranteed a non smoking room. After a long day we got back to the hotel to arrive to our non smoking room that was aweful. The bathroom floor had pubic hair all over the floor the hardware for the tub was broke , the air conditioning was only a fan cycle, one of the beds literally looked like a banana, oh and there is no wifi that you can hook to without being immediately bumped off.. And even though the super 8 website says they have cribs well that's a lie along with no hair dryers, ironing boards or coffee makers!! All around horrible experience for our Memorial Day weekend! Thanks
3 out of 5
Recommended
for Everyone
by A verified traveler

adequate for the price

Posted Apr 27, 2015
Hotel and room were adequate for the price . I have no complaints.
2 out of 5
Recommended
for Personal Event
by Edwin

This traveler left a rating score only Posted Mar 18, 2015 on Hotels
2 out of 5
Recommended
for Personal Event
by aliesha from Mississippi

Knoxville

Posted Mar 17, 2015 on Hotels
The lady working the front desk at time of check in was very rude!!!
2 out of 5
Recommended
for Personal Event
by Chance

This traveler left a rating score only Posted Feb 18, 2015 on Hotels
1 out of 5
Recommended
for Families
by David from Kingsport

don't stay here.. avoid!!!

Posted Feb 17, 2015 on Hotels
free wi-fi sucked, first two rooms we were put in had no heat.. maids do not know how to clean. Bathtub was put in wrong... all the water went to the back of the tub, had to push it with our feet to the drain...heaven forbid don't leave your dog in the room.. the front desk will call you ten times to let you know.. forget about the do not disturb sign.. no one knows what it means
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

$$

Posted Jan 26, 2015 on Hotels
perfect for the money
4 out of 5
Recommended
for Families
by A verified traveler

Great Value!

Posted Jan 5, 2015 on Hotels
Great value, great location and great people at front desk.
4 out of 5
Recommended
for Couples
by Harold

This traveler left a rating score only Posted Jan 3, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

clean and organized

Posted Jan 2, 2015
breakfast are abundant and nice.room is clean and organized.