Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Edinburgh, Scotland
Nice hotel shame about the barman.Posted Sep 7, 2014
Pros: Location, Supposed Facilities.
Cons: Staff training, especially the gentleman in the bar. Also the key system, do not assume the customer is stupid and cannot use the card!!!!!
Location: We arrived late at night and did not have time to explore the area, unfortunately after our experience it is very unlikely we will ever go again.
Too many faults. mainly around trying to order meals around 10pm which had already been verified by phone would be ok(were advised kitchen would prepare until 10.30pm).We had a problem with the car road works hence late arrival. Upon asking for menus the barman provided only a bar menu advised only last 2 pages were available (snacks). I went to the reception manager who sorted this out with a short loud phone call to him, I was then advised we could order anything from both menu's. Later the hotel manager came over to check things which was nice.Then the barman couldn't do enough to help. We then ordered drinks only for me to have to return my glass as it was covered in lipstick!!! We then had an enjoyable meal and it came to paying, I was asked if I wanted to put this on the room bill which I accepted only for the barman to return advising I could not do this as the room was already paid for, no problem so I paid cash.(Strangely when we went to leave I was advised that the room had not yet been paid for!!!!!!). We went to our room but key did not to work I went to reception where a man accompanied me to the room to verify the key did not work! We then went back to reception where he tried resetting the key I then again went to the room got in after about 10 attempts. After breakfast we were unable to gain access to the room with the key, again went to reception and got new key. Shortly we checked out NEVER TO RETURN. We have used many VANDERVALK hotels without problem.
for Everyoneby A verified traveler
Convenience and comfort just off the motorwayPosted May 29, 2014
Cons: Internet Wifi strength is not ideal. But it is free and I still go my job done!
I was pleasantly surprised once I entered the Hotel. Quite modern and pleasant. The room was tidy, the bed was comfortable, all the expected amenities you would expect at a reasonable price. The restaurant was pleasant and the food was very good too! I would come here again on my business travels.
Recommendedby moshe doppelt
Posted May 7, 2014 on Hotels.com
by A verified traveler
Very basic nice hotelPosted Feb 16, 2014
The room I had was somewhat small with a separated shower and toilet. Free wifi is very poor and keeps disconnecting all the time. My room had 2 single beds put together instead of one double bed which was inconvenient. Iron and ironing board were available via front desk but the iron was pretty old and has seen better days. Compared to other hotels with the same rate in the area you can probably find a nicer place to stay.
for Business Travelersby lody from Liverpool
convenient for the business travellerPosted Dec 2, 2013
Pros: good value for money ( I paid $75/night)
No negative things to mention about this hotel. It's perfect for the business traveller, also if you need to visit the German border. Internet rates are very competitive, just make sure you pay a little extra for the ' deluxe' rooms.
Recommendedby Retired couple from NE England
Ideal stop-over stayPosted Oct 16, 2013 on Hotels.com
We stayed at this hotel on our trip from the Black Forest to Amsterdam and it was just what we wanted; a comfortable hotel near to the motorway. The staff were efficient and helpful. The large room had easy access wifi and a decent size television (with HDMi port to link our computer). The room's bathroom was very good with a good shower. The hotel met all our needs for a more comfortable overnight stop-over on our journey.
for Business Travelersby Tim from Boston, MA, USA
Very good business travelers' hotelPosted Jan 28, 2013
Pros: Excellent value
The Hotel Venlo is an excellent business travelers hotel. There is free wireless, clean comfortable rooms, and a solid bar and restaurant below. The staff is very accommodating as well.
for Personal Eventby A verified traveler
Posted Sep 25, 2012 on Hotels.com
for Familiesby A verified traveler
Posted May 10, 2012 on Hotels.com
Restaurant was fantastic with good atomosphere and food/
Recommendedby A verified traveler
Posted Feb 29, 2012 on Hotels.com