Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.0 Service & staff
1.7 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified travelerfrom h
incompitantPosted Feb 16, 2015
when we arrived we where given the wrong room we booked a double an was given a twin room. The bed was uncomfortable they also tryed to charge us twice
by A verified travelerfrom london
Be careful on match night stays warning !Posted Aug 28, 2014
Never go on a match night its lucky I checked in the afternoon that day that check in is at midnight only. The lady was rude on the phone and had no customer service skills and I phoned up later again and the nice lady the second time cancalled it free of charge for me and said sorry I wasn't informed of late midnight check in.
by A verified traveler
Never againPosted Feb 18, 2012
Pros: Pitch view
Cons: Uncomfortable, no check-in til after midnight, staff very noisy at a hours
Location: The ground aside there's not much to recommend about the area
I'm a West Ham fan but won't be using this hotel again. Possibly THE most uncomfortable bed I've ever encountered & budget bedding coupled with constant noise from 5am resulted in 3 hours sleep on both nights of my stay. From a fan's POV the pitchside view was great but from a hotel/relaxing break POV it was awful. Avoid