Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
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Reviews of The Tillamook Inn

2 out of 5
The Tillamook Inn
2515 Main Ave N, Tillamook, OR

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 176 out of 1000 reviews" "
Rating 4 - Poor. 148 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Toni on Apr 22, 2024
Thank you so much for the great review. We appreciate the feedback!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great stay, older property but clean and staff were friendly.
Stayed 4 nights in Feb 2024
Response from Toni on Apr 16, 2024
Thank you for the amazing review! We appreciate the feedback

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities
The place was being remodeled so there were a few things we could use. And the pool and hot tub were shut down permanently. Other then that it was a good place.
Stayed 2 nights in Apr 2024
Response from Toni on Apr 5, 2024
Thank you so much for the great review. We appreciate the feedback.

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024
Response from Toni on Apr 22, 2024
Thank you for the great review! We apppreciate the feedback.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was Great!! Thank You!! Do fix the shower fan, it rattles quite Loud...
Stayed 4 nights in Mar 2024
Response from Toni on Mar 25, 2024
Thank you so much for the wonderful review. We appreciate the feedback.

10/10 Excellent

J Merced

Stayed 1 night in Mar 2024
Response from Toni on Apr 14, 2024
Thank you for the great review! We appreciate your feedback.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Toni on Mar 22, 2024
Thank you so much for the excellent review. We really appreciate the feedback.

8/10 Good

Darrick

Traveled with group
Liked: Staff & service
It was apparent that the hotel is no longer held by Shilo and seems to be possibly locally owned. However, the front desk employee was pleasant and kind. The rooms were as expected for the price point. I did enjoy the comfort of the bed, along with a very effective air conditioner to cool the room for a comfortable sleep. I feel it matches the price point and with some TLC here and there it would only be more upside.
Stayed 1 night in Mar 2024
Response from Toni on Mar 18, 2024
We are in the process of remodeling and look forward to a whole new us in the next year. Thank you for the great review we appreciate the feedback!

6/10 Okay

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under construction but it wasn’t too bad. Hallway smelled of cigarettes even though this was a non smoking facility. The tv was so old and worn out it barely worked and the toilet didn’t flush fully in the first flush. Took about 3 times to fully flush.
Stayed 1 night in Mar 2024
Response from Toni on Mar 17, 2024
We are so sorry About that, we would have been more then happy to have moved you to a different room and done everything that we could have to make your stay more comfortable if we were informed of this information. Thank you for the review

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had several hairs in my bed and two in the shower. Nothing says poor housekeeping like hair in the sheets.
Stayed 1 night in Feb 2024
Response from Toni on Mar 4, 2024
Thank you for your additional review.

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
Under construction and they said all work stops at 6. Works were painting and installing carpet and working till 8pm. Several rooms near me had dogs and they would bark everytime you walk down the hall or walk across your hotel room floor.
Stayed 5 nights in Feb 2024
Response from Toni on Mar 4, 2024
We are dog friendly in the main building. We do call guests regarding dog issues when we are made aware of them. Thank you for the review.

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
Dogs barking in the room next door all night. Hair in the shower and toe nails on the bathroom floor. Hair in the bed sheets.
Stayed 5 nights in Feb 2024
Response from Toni on Mar 4, 2024
I hope you let the front desk know. We would have tried to make it right. Thank you for the review.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Decent place to lay your head for the night for a decent price.
Stayed 1 night in Feb 2024
Response from Toni on Feb 28, 2024
Thank you for the great review.

10/10 Excellent

Marcella

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay! Staff friendly and love the fact there was no problem with a pet.
Stayed 1 night in Feb 2024
Response from Toni on Feb 25, 2024
We are happy you enjoyed your stay! Thank you for the great review.

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Toni on Feb 26, 2024
Thank you for the great review! We really appreciate the feedback.

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there since 2022 and they have been renovating the entire time. Will be better if they ever finish.
Stayed 3 nights in Feb 2024
Response from Toni on Feb 24, 2024
Thank you for the great review. We are under a complete remodel and are also looking forward to it being completed. New name , new look.

8/10 Good

Sarah

Stayed 1 night in Feb 2024
Response from Toni on Feb 20, 2024
Thank you for the review. We appreciate the feedback.

8/10 Good

Gary, Galt

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Toni on Feb 9, 2024
Thank you so much for the great review. We appreciate your feedback.

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
Property being remodeled. No pool or gym. Gym is important to me. Good location, across the street from a Fred Myers and there is a gas station in the parking lot. They have you sign a contract that there is a $350 fine if you smoke, etc. Never had to sign something like this for a hotel or motel.
Stayed 5 nights in Jan 2024
Response from Toni on Feb 6, 2024
Thank you for the review. We do have that listed on our registration so guest are aware that we will charge if they smoke in the room.

4/10 Poor

CRYSTAL

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Toni on Feb 6, 2024
Thank you for the review

6/10 Okay

brian

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good for a basic night’s sleep.
Stayed 1 night in Jan 2024
Response from Toni on Jan 31, 2024
We appreciate the feedback. Thank you for the review.

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked out well.
Stayed 3 nights in Jan 2024
Response from Toni on Jan 23, 2024
Thank you for the amazing review. We appreciate the feedback.

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Toni on Jan 12, 2024
Thank you so much for the amazing review. We appreciate the feedback.

6/10 Okay

Treiva

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sign out front was not lit at night. Difficult to see, and we passed by the place twice before finding it. There were garbage cans and buckets in the hallways catching water. The pool and hot tub are permanently closed, and they no longer offer breakfast.
Stayed 1 night in Jan 2024
Response from Toni on Jan 9, 2024
The sign is being replaced as we are no longer a Shilo. Thank you for the review we appreciate the feedback.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Toni on Jan 9, 2024
Thank you for the great review. We appreciate the feedback.

8/10 Good

Lana

Liked: Cleanliness, staff & service
Staff were awesome!
Stayed 1 night in Jan 2024
Response from Toni on Jan 9, 2024
Thank you for the great review. We appreciate the feedback.

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible order, uncomfortable pillows, stinky room…
Stayed 1 night in Dec 2023
Response from Toni on Dec 31, 2023
Thank you for the review. We appreciate uour feedback.

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Toni on Jan 23, 2024
Thank you for the amazing review. We truly appreciate the time for sharing this with us.

8/10 Good

Tammi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Toni on Dec 27, 2023
Thank you for the great review. Your feedback is appreciated.

10/10 Excellent

Ronald, Aurora

Liked: Staff & service
The property is undergoing some updating and repairs from neglected property. The front desk staff was very nice.
Stayed 1 night in Dec 2023
Response from Toni on Dec 18, 2023
Thank you for the review. We are excited that the remodel is happening! Wait for the new and improved us soon.

4/10 Poor

John

Traveled with family
Disliked: Property conditions & facilities
Good bed..not much more
The room was adequate to sleep in. Many facilities were done or in repair. They did not clean the room unless you stay for one week. The place is run down and lots of construction going on.
Stayed 2 nights in Dec 2023
Response from Toni on Dec 10, 2023
Thank you for the review. We are under complete renovation at the moment which can't be done without construction. We will have a complete new look soon.

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Toni on Dec 11, 2023
Thank you for the review. We appreciate the feedback.

10/10 Excellent

Jose

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Toni on Dec 7, 2023
Thank you so much for the review. We appreciate the feedback.

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toni on Dec 6, 2023
Thank you for the great review. We appreciate the feedback.

2/10 Terrible

Stefanie

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't even stay at this property. I was duty and had a nasty smell.
Stayed 1 night in Nov 2023
Response from Toni on Dec 6, 2023
Thank you for the review.

2/10 Terrible

Chris

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was under construction from one end to the other, pool closed, hot tub closed, fitness room closed, restaurant closed. There was a nice grass area out back for my dog.
Stayed 2 nights in Nov 2023
Response from Toni on Nov 30, 2023
Thank you for the review

8/10 Good

Sherry

Stayed 1 night in Nov 2023
Response from Toni on Dec 18, 2023
Thank you for the great review. We appreciate the feedback.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Easy check-in and friendly staff.
Stayed 1 night in Nov 2023
Response from Toni on Nov 24, 2023
Thank you for the amazing review. We appreciate the feedback.

6/10 Okay

Mary

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Toni on Nov 18, 2023
Thank you for the review. We appreciate the feedback

10/10 Excellent

Julie

Stayed 2 nights in Nov 2023
Response from Toni on Nov 16, 2023
Thank you so much for the amazing review. We really appreciate the feedback.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
It was excellent, the room has everything you needed and very little that you didn’t. The room was clean and spacious. We knew there were families staying there but it was quiet. The beds were comfortable, we would stay there again. Highly recommended.
Stayed 1 night in Nov 2023
Response from Toni on Nov 13, 2023
Thank you so much for the amazing review. We appreciate your feedback!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Toni on Nov 13, 2023
Thank you so much for the feedback! We appreciate the reviews.

4/10 Poor

Warren j

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place was falling apart, walls seperating, paint peeling,exhuast fan in bathroom didnt even work
Stayed 1 night in Nov 2023
Response from Toni on Nov 12, 2023
Thank you for the review. Thankfully we are looking forward to a remodel in the very near future.

2/10 Terrible

Steve

Business traveler
Disliked: Property conditions & facilities
What upset me was the price on the Expedia was not the price I paid when I got there. It was significantly higher, so we are not very happy about that. Very unprofessional.
Stayed 3 nights in Nov 2023
Response from Toni on Nov 10, 2023
We don't know what you pay when you book. The prices change daily based on supply and demand. Thank you for the review.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed - no continental breakfast
The room was large, clean, quiet and comfortable. We were a little disappointed that the facility no longer offers a continental breakfast or any type of food in the morning like advertised when we made the reservation. They stopped serving a continental breakfast a couple of weeks ago.
Stayed 2 nights in Nov 2023
Response from Toni on Nov 8, 2023
Thank you for the review. We apologize for not offering breakfast any longer. It is due to limited supplies and ability to even receive the items for breakfast.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
We booked here because they had a swimming pool and hot tub. When we got there we found out the hot tub is permanently closed. The swimming pool is really dirty and the ceiling in the pool room is green with mold or mildew. The water drips of the moldy ceiling into the pool. We got in for about a half a second. Seen how gross it was and left. Pretty disappointed for our anniversary. The staff was very nice and friendly. The rooms and bed were clean. The mattress are very hard. Won't stay here again.
Stayed 2 nights in Oct 2023
Response from Toni on Nov 1, 2023
The web sites have all been notified months ago regarding the hot tub. I apologize for the inconvenience if they have not changed our property site amenities. Thank you for the review.

6/10 Okay

Tammy

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The so called, "Free Breakfast, " was laughable! For the money it costs for a basic room, they could do much better at providing a REAL breakfast! COVID is far behind us, yet we were told that they hadn't gotten around to seeing up the actual breakfast room.
Stayed 1 night in Oct 2023
Response from Toni on Oct 27, 2023
Actually it is because we only had a license for the things we provided. Due to supplies it has dwindled and now we don't offer it at all. Thank you for your feedback.

10/10 Excellent

Autumn

Liked: Staff & service
A very decent room for the price. Clean, and spacious. I would definitely stay again.
Stayed 1 night in Oct 2023
Response from Toni on Oct 24, 2023
Thank you so much for the great review. We appreciate the feedback.

6/10 Okay

Heidi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is definitely a property beyond it's prime and desperately needs an update. The hot tub is permanently out of order, which is announced on a blackboard that also informs you that absolutely no cats are allowed and they are also no longer taking cash. The cat message was repeated on several printed out signs hung liberally throughout the lobby. No USB ports anywhere, and if the toilet was any lower I would suspect handrails would be required to get up and down. All in all, I've been to worse places, but for what they're charging, I've certainly been to better.
Stayed 1 night in Oct 2023
Response from Toni on Oct 20, 2023
Thank you for the review. We are working our way towards a remodel on our interior very soon.

10/10 Excellent

Carlton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Oct 2023
Response from Toni on Oct 22, 2023
Thank you so much for the review