Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Great hotel close to our event in Centerville

Posted May 27, 2015
Pros: The friendly staff and beautiful rooms.
Cons: The lighting in the bathroom
Location: Needed something close to Centerville....and it was.
Beautiful, clean room, and very welcoming staff. The breakfast crew went the extra mile each day and made common travelers feel like royalty.
4 out of 5
Recommended
for Families
by A verified traveler from Las Vegas NV

nice hotel easy parking

Posted May 5, 2015
Pros: easy parking and good location
Cons: On Weekends breakfast area gets too busy, bigger area will be nice and more food needs to be cook as well there was never enough.
Location: good location close to drug stores and restaurants
fast service, easy parking, clean rooms, close to drug stores and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Great clean, comfortable, and affordable hotel!

Posted May 4, 2015
Affordable hotel right outside the city! Great breakfast very clean rooms with fun extra amenities! Clean pool open 24 hours.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay.

Posted May 4, 2015
Pros: Very clean and staff is friendly.
Located close to the office and convenient to multiple restaurants. Also has a well equipped gym.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great and affordable.

Posted Apr 19, 2015
Clean and beautiful room and bathroom. Friendly staff and great breakfast! Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and comfortable room.

Posted Apr 8, 2015
Excellent Best Western. Great staff. Kind and polite.
4 out of 5
Recommended
for Business Travelers
by Richard from Arlington, TX

Exceptional Customer Service

Posted Mar 12, 2015 on Hotels
I got stuck in Seattle over the weekend and could not get back home to DFW because my flights were cancelled due to snow and ice. My plan was to fly to SLC from DFW on Monday and I had a reservation at the BW Cottontree Inn for Monday through Thursday nights. The best that I could do was to change my flights from SEA to DFW to SLC to a very early morning flight from SEA to SLC in order to make my appointments. This meant that I had to get up at 2AM to drive to SEA to catch the flight. I called the Cottontree Inn and explained my situation and that I need to shower and shave when I arrived at SLC so that I could make my appointments and look well. They had no problem arranging for a room to be clean and ready by 8 AM for me to use to shower and shave for my meetings. They didn't even propose an early check-in fee. I was pleasantly surprised by their exceptional customer service. Also, they serve an excellent FREE breakfast and all of the staff are very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Staff friendly and helpful, even late in the evening.
5 out of 5
Recommended
for Families
by Lee from Elko, Nevada

Nice upgrades and great service!

Posted Feb 24, 2015 on Hotels
Taking a 3 day weekend for a medical appt., to attend an event at the Salt Palace, and to spend some time with local family. We decided to try this North Salt Lake hotel because we have never stayed up here, and because it's pet friendly and we wanted to take our dogs (which ended up not the case, so I can't speak to how pets are handled). We were pleasantly surprised at how much nicer a Best Western PLUS hotel can be. Obviously we got a good rate (this IS hotels.com, after all), but it turns out the deal was great as well. Nice pool and spa, full hot breakfast every morning, kind of an industrial-y neighborhood but wasn't noisy or dirty, very friendly and competent staff. We'd stay here again!
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel

Posted Feb 23, 2015 on Hotels
Great Staff. Great Stay. Cant go wrong staying here