Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Devon

Very relaxing !!

Posted Jan 17, 2015
Pros: The peace and quiet !
Cons: We had a cottage, a microwave would help ! Also we have a small dog so it's a lovely for walks and boot scraper outside the cottage would help.
Location: We just spent the few days we had alone in the hotel ! We didn't go out anywhere this time !
We have a very quiet 40th Wedding Anniversary ! Just right for January, afternoon tea with friends & family ! Wonderful dinner alone ! Perfect !!
5 out of 5
Recommended
for Couples
by A verified travelerfrom London, UK

Quite, relaxing historic country retreat.

Posted Nov 20, 2014
Pros: Setting, relaxing, spa pool, parking, gardens, fine dining. Good local beers.
Cons: Cellular data coverage is bad (EE, O2) - not their fault, but WiFi was almost useless. Don't count on using internet to research trips, activities.
Location: Up near Llandudno, so close to north coast, Anglesey and of course sits at the north edge of the Snowdonia Park. North Wales generally beautiful.
Stayed 3 nights, from Friday night. Stayed in Gingerbread Cottage, slightly away from the main house. Split level with living room and private garden below, kitchen/bathroom in the middle and bedroom above. Used the pool in the adjacent spa complex, room service and fine dining in the hall on Saturday night.
5 out of 5
Recommended
for Couples
by A verified traveler

Great stay!

Posted Oct 30, 2014 on Hotels.com
Superb hotel, wonderful food and efficient friendly staff. Can't fault it.
4 out of 5
Recommended
for Couples
by Stevensfrom Oxford

Wonderful stay, but surprising lapses

Posted Sep 28, 2014 on Hotels.com
We had a wonderful stay at Bodysgallen this September. The hall and the grounds are beautiful, and the interactions with staff were nearly all pleasant. Unfortunately, we did have some small issues with service that we raised with the manager at check out. While the chief issue, that our room had not been cleaned nor our towels changed in two days, was only a mild irritation, the manager's attitude and response left us with a sour taste in our mouths. It was a situation that could very easily have been avoided. Had we not had this exchange with the manager, we might not have been as affronted when we discovered on examining our bill after checkout that we had been charged for dinner and wine on a night we were not even in the hotel. This was resolved, but the only apology we received was some time later and from the concierge. Obviously, these are small issues. But given the considerable expense of the hotel and its commitment to provide exemplary service, we left feeling slightly let down — though no less refreshed.
5 out of 5
Recommended
for Everyone
by vc3518from northumberland

Fabulous tranquil hotel

Posted Jun 5, 2014
A very old hotel full of character within an amazing setting. The gardens and walkways are so tranquil with great views is Conwy castle. Stayed in a quaint garden cottage with everything you could ask for. Ate in both restaurants and were both very good. Will definitely return to thus hotel
5 out of 5
Recommended
for Couples
by Garethfrom Wales

Superb location and gardens

Posted May 31, 2014 on Hotels.com
Stayed in one of the cottages in the grounds of this beautiful country hotel. The cottage was comfortable with a huge bed and appropriate country "cottage style"decor. The one comment I would have about the cottage was that the kitchenette had no cooking facilities at all - just a sink, kettle and fridge so there it would be impossible to self cater - not that we wanted too! The grounds are stunning to wander around and the spa was excellent. We loved that we could have room service and have it delivered to the cottage - perfect for a cosy evening in! The room service food was delicious. Overall this was a perfect weekend away location and we thoroughly enjoyed our stay and will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Apr 28, 2014
Pros: cottage and park
Wonderful place, nice staff, a really fabulous experience
5 out of 5
Recommended
for Everyone
by A verified traveler

except the breakfast, everything is perfect.

Posted Apr 21, 2014
except the breakfast, everything is perfect. There are not many chose for the breakfast.
5 out of 5
Recommended
for Couples
by A verified traveler

Stunning

Posted Feb 3, 2014 on Hotels.com
Wonderful place - Truly stunning location and gardens. Quiet hotel and the staff do not pester you in any way.
5 out of 5
Recommended
by marilynfrom london

lovely hotel

Posted Feb 2, 2014 on Hotels.com
Really nice visit welcoming log fires in reception rooms usual friendly staff Even in Winter the grounds were lovely to walk around Thoroughly recommend m