Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Sydney australia
Great ExperiencePosted Mar 22, 2015
Had s pleasant stay. Lots of options for food. walking distance to the Casino..
for Everyoneby A verified traveler
Posted Mar 14, 2015
Very nice place and suburb setting, gereral facilities very good, though rooms a little tired in some places yet very comfortable - good beds and pillows. Wi-fi was an absolute joke.
for Everyoneby A verified travelerfrom London, UK
Fantastic place..so much to do 4 the whole familyPosted Feb 25, 2015
Cons: Family room could have been a bit bigger for the size
Location: As above
Valley of the waves, min golf, dinners, massage, maze, Pilansberg Game Drive, general swimming! Absolutely amazing week!
for Getaway With Friendsby Sammy Gillisfrom Kaulille
Tophotel op een toplocatiePosted Oct 28, 2014 on Hotels.com
Genoten van het verblijf, nette luxekamers met 37 " TV op kamer!!Heel uitgebreid en verzorgd ontbijt (mogelijk tot 11:00, goed voor na de safari of voor de langslapers)Perfect!!
for Familiesby Alessandrofrom Ceriano Laghetto
Ottimamente collegato a tutto!Posted Aug 28, 2014 on Hotels.com
Il vantaggio di questo hotel è indubbiamente rappresentato dalla posizione. Con un semplice attraversamento di strada (coperto) ed una rapida scala mobile si raggiungono sia l'entertainment centre che il welcome centre. Quindi a piedi si arriva in un baleno alla Valley of waves, alla food court o alla partenza dei gamedrive per Pilanesberg. Il tutto nel lusso più sfrenato. Unica irrilevante pecca il cattivo funzionamento del wifi (che prende solo nella zona della reception), ma tutto il resto è perfetto!
for Familiesby Rajfrom India
Posted Jun 9, 2014 on Hotels.com
Fly rooms were not so big quite tight
Recommendedby PdMfrom Canada
Posted Mar 18, 2014 on Hotels.com
VERY CLEAN. UNFORTUNATELY A;; RESTAURANTS NOT FUNCTIONING AS THIS WAS MIDWEEK
for Couplesby Clivefrom London
Problems but quickly and efficiently resolved...Posted Feb 10, 2014 on Hotels.com
Our stay at Cascades began most unpromisingly. Within minutes of arriving in our room we experienced a major water leak into the en suite bathroom which rendered the room unusable. However, we were quickly moved to an upgraded room and the staff could not have been more friendly and helpful for the rest of our stay - we even received a personal telephone call to our room half way through our visit to check we were satisfied and having a good time. The hotel is brilliantly situated for all that Sun City has to offer. The buffet breakfast is excellent and I would heartily recommend Santorini's restaurant.
Recommendedby JCfrom Johannesburg
Perfect environmentPosted Jan 29, 2014 on Hotels.com
I spent a wonderful time with my family over the weekend and my kids wants to come again and stay here. It was awesome!!! But it leaves that the room is small for a family of 4.
for Couplesby Mary Ann & Paulfrom Sun City
Great Customer Service ..Posted Jan 10, 2014 on Hotels.com
We booked a stay at Sun City Resort. There were numerous choices. Not knowing details we chose The Cascade. Everything seemed fine. Upon arrival to the room we noticed the AC wasn't working at all. There were other details not up to the standards expected. Upon speaking to Sammie - the manager in charge -he couldn't have been more attentive and understanding. He instantly agreed this was not acceptable to him and his organization and would personally take care of everything to make sure we were satisfied . Not only did this occur - it happened almost immediately. Because of his attention to detail the balance of our stay was even better than we could imagine. We traveled from a far distance - the US- and would be happy to tell others from our country how pleased we were with our experience. Thank you for making the last leg of our journey through South Africa as perfect as our beginning . Sincerely, MaryAnn and Paul Fox