Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Couplesby Mike from Bristol
Superb location, superb staffPosted Jun 28, 2014
Pros: Views from rooms on the front of the hotel; the staff, the breakfasts
Cons: Bar prices are a bit on the steep side, although well served and offset by the location
Location: Front-line hotel, with views of the sea and harbour. On-street parking (controlled by permit, free from the hotel). Not many pubs or eateries nearby
Stayed for a long weekend in June. Experience was very good overall, from the friendly check-in to the bonus of a free room upgrade to one of the premium rooms. This had wonderful views over the sea, across the gardens and down to the beach and harbour. All floors were serviced by a lift. Other than the scenery, it's a bit of a walk to get to see anything else - no issue if you're younger, but something to bear in mind Rooms were well furnished, with the most comfortable beds and quilts you could wish for, beautiful curtains and comfy chairs in the bay windows. Bathroom in the premium room had a massive drenching shower, the other bathroom we had was more functional but served its purpose. We didn't make use of the spa facilities in the hotel, so can't comment...other than they did seem to be popular with others. The only gripe we had was that some of the corridors, doors and paintwork were a bit tired - nothing serious, but certainly noticeable when compared to the bedrooms, bar and restaurant Breakfast was served in a sea-view restaurant on the ground floor, good range of food of excellent quality, served buffet-style. There was a traditional feel to this that we loved, linen napkins, attentive staff - great What stood out most to us was the friendliness and quality of service from the staff. From handling questions over the phone, to check-in, the staff in the bar and restaurant - they all maintained the right balance of friendliness and professionalism.
for Everyoneby A verified traveler
nice hotel with lovely views and outdoor areaPosted Jun 16, 2014
Pros: The bar area , the fact that they have seating at the front so you can sit outside , and the pool
Cons: The pool area could do with further cleaning, and a sign to say there is a shower there,as it is hidden away and not so obvious
Location: lovely walk opposite to the hotel that takes you to the beach
When we arrived there was an error with our booking there were three of us in total , but when we were given our room it only had one single bed? , on speaking to reception the error was quickly resolved and we were given a lovely large room , I have to say though that although the room we were given in the end was really nice , the first room offered was very poor , and I would not have been happy if I would have ended up in that room.
for Everyoneby Brendan from Leeds
Clean and friendly hotel, but date bathroomPosted Mar 31, 2014
Pros: Staff were very friendly.
Cons: Bathroom was dated and damaged.
Location: Good location, and not too far from all the attractions.
We received a nice warm welcome and were checked in nice and quickly, even though we were arriving in the evening. The room it'self was spacious enough, with a nice plush carpet. The bed was quite combfy, but was two single beds put together as a double. The bathroom was rather dated, with a cracked side panel on the bath, which was a different colour to the rest of the bath. The room was warm and clean though. The resteraunt/bar was nice and the staff were very friendly, and the food was delicious. Highly recommend the lamb shank! Didn't use the spa so can't really comment on that, although a glance through the window to the pool gave me the impession that it didn't look as nice and clean as you would expect from a spa. Overall, it's the staff that made our stay better and I would rate the hotel as a 7 out of 10. would be less if it wasn't for the staff.
for Business Travelersby A verified traveler
Posted Jan 11, 2014 on Hotels.com