Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from York, England

Birthday in York

Posted Oct 26, 2014
Pros: A good reputation without being too snooty.
Location: In the center of the city everything could be easily accessed.
We had a great time. The hotel just added the perfect setting for a weekend shopping and pampering.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, Virginia

Well located hotel.

Posted Oct 5, 2014
Pros: Its location and the hotel facilities, including the room
Location: York is an old city and there are quite a few historic sites, including York Minster, the old town, Cliffords Tower, and other sites.
This hotel was well located to the historic section of York and it was easy to walk from the hotel to most of historic York and York Minster. The hotel facilities were very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

PLEASANT STAY IN YORK...

Posted Sep 30, 2014
Pros: It has ample space in front of the building, with access via ramp or steps. So bringing luggage into and out of the hotel was relatively easy.
Cons: Ventilation in the room is limited. The general design of the room was not up to our experience at other Hilton hotels.
Location: It is located several blocks away from York Minister and the "Old City" shops. However the hotel is conveniently located if one likes to walk!
We arrived in late afternoon and were generally pleased with our experience at the Hilton. That said, the size of the room accomodation was small, with space for opening luggage limited since we were a family of three. Not having access to free Wifi in your room however was not agreeable to our son, as we use this convenience for updating information during our extended trip.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location needs a refurb!

Posted Sep 29, 2014
Location is great, ideal if you want somewhere to stay that's clean and comfortable but don't expect luxury. Staff were very helpful and friendly in particular in the late night bar- couldn't do enough for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Sep 25, 2014
The hotel is within easy walking distance to all of the sights of York. Our room was spotless and very quiet. I would use this hotel again if visiting York.
5 out of 5
Recommended
for Everyone
by A verified traveler from houghton

Fantastic room, lovely night.

Posted Aug 31, 2014
Pros: Hotel has been there a long time but it didn't feel dated or tired. Bar/breakfast room had a nice atmosphere about it.
Cons: Mini fridge, should be moved to a different location in room.
Location: Great location. Virtually in the centre, but just far enough away not to be woken by the pub & clubbers.
Great room, fantastic view of Clifford's tower with a balcony. Very comfortable. Every member of staff we encountered were very professional and friendly. Would definitely book again.
5 out of 5
Recommended
for Everyone
by A verified traveler from lancs

Classy hotel perfect location

Posted Aug 30, 2014
Stayed a few times at the hilton and have been very happy on each occasion,, comfortable spacious room and a lovely breakfast with great views of the tower.
2 out of 5
by A verified traveler from London

Overpriced and demotivated staff

Posted Aug 18, 2014
Pros: Location
Cons: Service of staff, interior of rooms is out dated
Location: York is a wonderful city, and location is just perfect
Location of hotel is great, in the city centre of York, but hotel staff is not service oriented, and overall pricing is too high versus quality of room and service provided
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great location for York sightseeing

Posted Aug 11, 2014
Pros: The location of the hotel is just great, parked our car and did not need it until our return, everything was just a short walk away.
This is a great hotel for sightseeing in York, location, location, location. In front of the tower and a short walk to all of the York tourist attractions. Rooms where on the smallish side which made it feel crowded, but great hotel staff, good breakfast buffet with very smart service.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Excellent hotel, great staff, very helpful.

Posted Aug 8, 2014
Pros: Wonderful staff, very kind, helpful and always ready to assist. When I needed to find the location of sites, they found them.
Cons: Excellent hotel, nothing need improvement
I need a final invoice with balance zero for reimbursement purposes. Thanks