Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver,Co.

Not what you would expect from an Hilton.

Posted Jul 23, 2014
Pros: The staff and the cleanliness.
Cons: airconditioning and larger rooms
Location: great walled city with so much history you could spend a week just walking the narrow streets and visiting the wonderful churches,parks, historic sigh
The hotel was clean,well located and the staff very nice. The building has very small rooms, no air conditioning and is in need of updating.The breakfast was only a sad buffet with no ordering off the menu,something you might find in a youth hostel. Over all, ok for a short visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from LANCASHIRE

Central hotel within easy reach of attractions

Posted Jul 20, 2014
Good without being special. Opportunity missed to do more given excellent location. Nothing to make it stand out from the rest.
3 out of 5
by A verified traveler

Tired hotel

Posted Jul 12, 2014
No air conditioning and a cramped room. A disappointment for the money, on a par with an updated Travelodge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Excellent Hotel close to all facilities

Posted Jul 11, 2014
Pros: It's convenience to the City of York
Cons: Nothing !
Location: Train and Jorvik museums and shopping in the city . Also Betty's.
Food excellent and a very friendly staff in all department especially the dining room
3 out of 5
Recommended
for Everyone
by A verified traveler from nottinghsm

Brilliant location

Posted Jul 10, 2014
Brilliant location for everything .. We were on foot and could walk to all the sights with no problem. The room was clean but pretty squashed with the 2 beds that were small doubles rather than full size.. Full size wouldn't have fit in the space admittedly but we were disapointed by the beds to be honest. Breakfast was great.. Everything you could ever want.. They boiled some eggs for me which was brilliant .. Cannot fault breakfast - 10/10
5 out of 5
Recommended
for Everyone
by andi from Northumberland

nice hotel for lovely weekend stay

Posted Jun 29, 2014
Pros: comfortable beds
Cons: provide breakfast as paid 139.00 just for room so feel breakfast should be included.
Location: Red Chilli restaurant excellent.
lovely stay with daughters to do shopping, 12.00 checkout time very good and helpful staff as we left suitcase at hotel whilst shopping in the afternoon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, same about the shower.

Posted Jun 13, 2014
Cons: The shower
The hotel was situated in a lovely area of York beside Clifford's tower. The room was pleasant, but have had better from Hilton. The bathroom was clean, but don't take a shower it's terrible, a few drips and that's your lot.
2 out of 5
by J from Inverness

Disappointed

Posted Jun 10, 2014
Room wasn't the size requested (or paid for). Room not that clean, cups dirty, windows mouldy, towels worn. Porter almost burnt the clutch out of our car driving it up the car park ramp in third, then almost rolled it back in to the car behind! The location was handy for town centre, only plus point I can say!
4 out of 5
Recommended
for Everyone
by norman from birmingham england

our stay at the hilton york

Posted Jun 10, 2014
Pros: it was very clean and the staff were very help ful
Cons: food it was the same thing on offer every day and night
Location: location was very good close to york center and the view out of the betroom window great
the hotel was nice the staff was very helpful but the bath room was very small and the room tired
4 out of 5
Recommended
for Everyone
by van from lincolnshire

Lovely hotel for easy walk into citty

Posted May 27, 2014
Pros: Rooms were big with two large double bed. Breakfast had good choice and nothing was any trouble for the staff.
Cons: Shower was a bit slow and extractor didn't seem to work.
Location: Lots to visit. We were on a girly weekend so treated ourselves in Jamie's restaurant and shopping. Coming back with kids in summer to do york etc
Wonderful stay with 2 friends. Over night stay. Meal at restaurant Friday and shopping Saturday. Travelled by train so very relaxed from start to finish .