Ratings based on 679 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Pros: la ubicación y la limpieza y el desayuno
Cons: las cafeteras de los cuartos
solo estuve una noche pero esta bien ubicado y muy limpio.. el desayuno incluído en la tarifa es muy bueno
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel close to centre

Posted Jun 28, 2015
Pros: Location was great. Very clean and very helpful friendly staff.
Cons: The tea/coffee making facilities in the room were lacking. Only 4 t bags and 4 milks. There were 3 of us in room and needed 2 milks fir 1 cup of tea.
Location: Only a few minutes walk to some fantastic shops, restaurants and cafes. Straight opposite the castle museum.
Hotel location was fabulous. A few minutes walk to the centre but exceptionally peaceful! Bed was very comfortable, room was a little warm. Staff very friendly and helpful upon arrival and we really felt looked after. Hotel was clean and well presented in the foyer and our room. Bathroom was clean and shower was lovely and powerful! Breakfast was served in the Tower restaurant. There was more than enough choice and staff again were there to assist any of our needs. We used the car valet parking, we found this very handy and staff were very helpful. We had a lovely night stay and would definitely use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON

Comfortable hotel in the heart of York

Posted Jun 22, 2015
Location: great location, within walking distance to the Clifford Tower, Minster and Shambles shopping district.
great location, very helpful staff, comfortable and neat rooms, great selection of food for vegetarians.
2 out of 5
by A verified traveler from Wilmslow, UK

Budget experience at a luxury price

Posted Jun 11, 2015
Pros: Location
Cons: Pretty much everything which would make the room more comfortable and welcoming
Location: Close to all the major attraction in York.
At this Hilton you get exactly what you over-pay for, good location, courteous staff and a well maintained and functional room. At a fairly high price for a standard double room (no breakfast), my partner and I expected more comfort and a few luxury touches, but we were disappointed to find that the room was overcrowded in that it contained two double beds, which took up too much space, the corners of which couldn't wait to make acquaintance with my shins. When seated at the desk my partner couldn't get past without climbing over the bed; the TV reception was poor; the plumbing noisy; minimal toiletries, no cookies, no refrigerator; Overall very poor value.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

安心できます

Posted Jun 7, 2015
客室はくつろげるのですが、wifiが有料という点が残念でした。その他の点は、申し分ありません!友人にもすすめたいと思います。お城にもとっても近いし、中心街にも駅にもアクセス良好でした。食べなかったですが、朝食などもおいしそうでしたよ!
3 out of 5
Recommended
for Everyone
by A verified traveler from leicester

Good for shopping and centre

Posted Jun 3, 2015
Pros: Close to everything in York
Cons: Car parking
Location: Clifford tower
For a "Hilton" basic hotel room didn't get a "wow"
5 out of 5
Recommended
for Everyone
by A verified traveler from stgo, chile

Bien ubicado, bien atendido y habitaciones amplias

Posted May 31, 2015
Excelente ciudad para ir con niños, hotel muy cómodo y amplio.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good quality hotel

Posted May 30, 2015
Pros: The location and the ambience
Location: Perfect location able to walk with grandchildren to all attractions.
Very enjoyable stay in a hotel with excellent staff and good quality food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath

Good hotel close to town centre

Posted May 13, 2015
Very convenient for visiting city centre attractions and shops. Staff were very friendly and helpful. Decoration in the bar could be improved. Good breakfast buffet with fresh egg/omelette station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Schönes zentrales Hotel

Posted May 10, 2015
Einwandfreies Hotel. Gutes Frühstücksbuffet. Gute Lage. Modern. Die Zimmer für 4 Personen sind etwas eng, für Koffer kaum Platz.