Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom harrogate

One night stay

Posted Feb 21, 2015
Pros: Staff
Cons: Yes when asked for double bed would like double bed also we ate in bar when food came to us it was cold chicken cold chips cold not nice
Location: Didn't go out of hotel
Asked for double bed it was two single pushed together was not good as when you layed in middle of bed you where In between the two mattress not nice
3 out of 5
Recommended
for Everyone
by A verified travelerfrom cambridge

Dissapoined

Posted Feb 18, 2015
Pros: Very good,clean good food,very nice staff
Cons: Room 805 wants closing down or only let to people hard of hearing
Location: Very good location
1st night room 805 very noisey, staff very good next day but spoilt my birthday treat
4 out of 5
Recommended
for Couples
by A verified traveler

OK Hotel but spoiled by some very noisy residents

Posted Jan 27, 2015
Pros: Location for town centre local shopping and restaurants are good
Cons: Small detail of decor
Location: Shops, restaurants and visitor sites including Betty's tea rooms
10pm to 5am lots of doors banging and shouty people with no hotel intervention I can't imagine what it would be like if there had been a conference at the Centre next door
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southwell

Very comfortable for a short stay

Posted Jan 25, 2015
Great for a short visit or business trip. Comfortable room, good choice and quality in the restaurant
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wakefield

Lovely Staff, Great Breakfast

Posted Jan 1, 2015
Had a great overnight stay pre new year. Staff really helpful and attentive, breakfast was fantastic. Much better than the more expensive hotels on offer. We would definitely go back if stopping off in Harrogate. Already recommended to friends!! Great!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Scarborough

Very central.

Posted Dec 24, 2014
The parking costs need to be explained upon arrival.
4 out of 5
Recommended
for Couples
by A verified travelerfrom south yorkshire

Good hotel,great position for theatre.

Posted Dec 21, 2014
Pros: Very clean room,position for theatre,bars restaurants.secure car park.good breakfast
Location: Town centre,near many good bars and restaurants,easy for theatre,and shops.
Helpful staff,room ready so early book in.provide map of town and offer information and suggestions
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel near to centre

Posted Dec 15, 2014
Pros: breakfast was nice good location
Cons: drinks at the bar expensive, room needed hovering around edges
Location: good location shops nearby
enjoyed our stay would stay at hotel again, near to shops & resturants, good pub across the road,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex

A very happy three night stay

Posted Dec 15, 2014
Pros: The welcoming staff, the quieter location yet close to the town centre
Cons: Offer free WiFi in keeping now with most hotels.
Location: Excellent shops. An incredible number of eating places. Conference Centre. Theatre. 30 minute train ride to Leeds. Easy access to Yorkshire Dales
An excellent welcome from reception staff. Room had every comfort and was very large for one person. On the 10th floor with views over the town and beyond. Included breakfast was well above average, attentive staff and supplies constantly replenished. Short walking distance from the rail station but just outside the main central busy area next to the conference Centre. I look forward to my next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham

Good hotel near to town centre, restaurants etc.

Posted Dec 15, 2014
Pros: The proximity to local shops, restaurants & pubs. Not too expensive and friendly, clean and comfortable.
Cons: The lifts! We had to wait ages every time and one of them wouldn't accept our key card.
Location: Close to Harrogate town centre with pubs and restaurants close by too.
A pleasant stay in a friendly hotel. The room was clean and comfortable and the staff friendly & helpful. It was noisy on night two, due to a Christmas party on a lower floor but that's to be expected at this time of year. I would stay there again and would recommend it to others.