Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from York, North Yorkshire, UK

Peace and quiet, but close to town.

Posted Jul 24, 2015
Got hotel through the Expedia mystery hotel, the place was clean and quiet, the room (#22) was small but it still felt luxurious and charming. Excellent location to the city walls and Minster and olde worlde shops and real ale pubs. Would stay again if I could get the same deal.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Handy location, free parking but lots of stairs, although staff did carry our suitcases for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice small hotel close to Old Town

Posted Jul 14, 2015
Pros: Walking distance to Yorkminster, Old Town Small fridge with milk for coffee in room Great breakfast in lovely dining area. Gluten free toast !
Cons: Beds are too soft. No lift.. Room was on third floor.
Loved walking the walls, Yorkminster, and the Shambles.. Old town wonderful.. Unfortunately we had a raining day in York,,
5 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna, Canada

Great hotel, walking distance to the attractions

Posted Jun 16, 2015
Pros: We liked the room very much. The hotel itself boasts grandeur and old-age beauty. We loved that there is a restaurant and lounge onsite.
Cons: Being an older building, our room struggled with access to hot water the first night. The maintenance man was excellent and tended to the problem.
Location: The location is superb, close to everything and within walking distance.
We loved the hotel so much! The staff are fantastic, helpful, and so accommodating. The room was large, the bathroom very modern and ultra clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful hotel!

Posted Jun 9, 2015
Pros: Ambiance and location.
Cons: Would have been nice to include breakfast with the room.
Location: York city bus tour, York Castle Museum, and walking the Medieval city walls!
Gorgeous surroundings, and easy access into York. . .a five minute walk!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Great hotel, good food, close to city centre

Posted Jun 2, 2015
I stayed at The Grange recently and had an excellent stay. The hotel is well equipped, the restaurant is great (especially for breakfast) and the hotel staff were very friendly. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne australia

Grand but friendly

Posted May 20, 2015
I got a good late deal in economy room which was beautiful and comfortable. Reception staff were all outstanding including the guy who went on a late night hunt for tooth paste. The public rooms are country house grand but the scale is friendly . Breakfast good value and lovely. There is an amazing paint effect room imitating a tent atbthe races. Apparently it's going to go for more bedrooms. A real shame. Please don't! Recommended.
3 out of 5
by A verified traveler

Nice hotel. Close to town centre

Posted May 8, 2015
Pros: It was ok
Cons: Better size rooms for price
Location: Great location
I found the room rather small no lift the staff were friendly and helpfull
5 out of 5
Recommended
for Couples
by David from Carshalton Beeches, Surrey

Great city, great hotel, would love to return.

Posted May 2, 2015 on Hotels
Booked with friends, arrived early & left our bags to go into town. Our room was 38, nice room in loft area of the newer part of the hotel with large bathroom but sloping ceilings made it feel a bit cramped. Our friends stayed in room 30 which was a much larger bedroom. The main issue my wife had with our room & our friends agreed was the bathroom door, which had frosted glass with a clear glass border & whilst the hotel had provided bathrobes which covered up some of the glass, privacy was limited. Other than the room, everything else with the hotel was brilliant. The staff were extremely polite, friendly & helpful. We had a meal in the brasserie which was superb & at the end of the meal we were asked if there was anything they could have done better. Great touch! The bar prices were reasonable & the cream tea which we had in front of a coal fire in the morning room was superb. The location of the hotel was excellent & was a ten to fifteen minute walk to the Minster & easy access to the town centre. Would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from County Durham

Great hotel 5 mins walk from the centre of York

Posted Apr 7, 2015
All the staff were very friendly on booking in got an upgrade to a suite so me and the missus were extremely happy dined in the hotels restaurant (the ivy ) food was fab and the restaurant manager was very accommodating and again at breakfast nothing was a bother (and the missus is a vege freak ) desperately looking for a negative can't find one oh yes the A19 was busy . Hope this helps if you're thinking of staying in York ..... its 10 from Len ☺