Ratings based on 188 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom melbourne australia
Grand but friendlyPosted May 20, 2015
I got a good late deal in economy room which was beautiful and comfortable. Reception staff were all outstanding including the guy who went on a late night hunt for tooth paste. The public rooms are country house grand but the scale is friendly . Breakfast good value and lovely. There is an amazing paint effect room imitating a tent atbthe races. Apparently it's going to go for more bedrooms. A real shame. Please don't! Recommended.
by A verified traveler
Nice hotel. Close to town centrePosted May 8, 2015
Pros: It was ok
Cons: Better size rooms for price
Location: Great location
I found the room rather small no lift the staff were friendly and helpfull
for Everyoneby A verified travelerfrom County Durham
Great hotel 5 mins walk from the centre of YorkPosted Apr 7, 2015
All the staff were very friendly on booking in got an upgrade to a suite so me and the missus were extremely happy dined in the hotels restaurant (the ivy ) food was fab and the restaurant manager was very accommodating and again at breakfast nothing was a bother (and the missus is a vege freak ) desperately looking for a negative can't find one oh yes the A19 was busy . Hope this helps if you're thinking of staying in York ..... its 10 from Len ☺
for Everyoneby A verified travelerfrom Edinburgh
Visit to YorkPosted Apr 6, 2015
Pros: A relaxed and informal atmosphere whilst retaining all the qualities of high standards, good ambience and above all, a warm welcome.
Cons: We are not young anymore! and did not realise at the time of booking on line that our room was on the second floor. It was something of a challenge.
Location: As previously mentioned the location was perfect and York is a very charming place to spend an interesting visit with an absolute of attractions.
York is a beatiful city full of historic interest and for us the Grange Hotel was ideally located close to the centre. A short walk took us to the Minster and thence to the many places that are worthy of a visit with lots to enjoy. The citizens are a credit to the city and added a pleasantness and pleasure to our trip.
for Everyoneby A verified travelerfrom Swansea
Happiest and most pleasant staff I have ever seenPosted Apr 2, 2015
Pros: Helpful staff. Character building. Short walk into town. Car park.
Cons: Portions in the restaurant.
Location: Near York Minster and city
Had a fantastic 3 night break and thoroughly enjoyed, the only drawback was that on the first night after a 6 hour journey we decided to dine in the BrasseRie restaurant at the hotel, we were the only diners which set alarm bells ringing. I paid £17 for cod and chips which I thought a bit pricey especially when I saw the cod which was the size of 2 fish fingers, I complained and was told I could have a dessert free, I went for the cheeseboard with a selection,honestly, I have put more on a mousetrap. This experience aside the hotel was great, breakfast superb, location excellent and the staff went out of their way to be pleasant.
for Couplesby A verified traveler
The Grange HotelPosted Apr 2, 2015
Fantastic Hotel, Friendly Staff, Beautiful room, Excellent location
by A verified travelerfrom wakefield
Hotel lovely, room a disgracePosted Feb 13, 2015
5 minutes walk from the city walla of York The Grange Hotel has a lovely frontage with parking to the rear. The reception desk is immediately through the door to your right the staff are friendly and well presented. we arrived early as we had moved from our previous hotel on our mini tour of York early, We were allowed into our room early as the room was vacant (before check-time) however that is where it all went wrong. The room was tired the carpet just outside the bathroom was stained and the headboerd looked like something my mother would have had in the 50's not old enough to give character but old enough to give the impression of uncared for. Please note this was just a basic double but very disappointing when you look at the gallery pictures. The bar, library and dining are were well presented and everything else was fine just the place we were going to spend the most of our time was not as expected for a 4star accommodation
for Couplesby Grahamfrom Cumbria
A lovely short stay in YorkPosted Feb 13, 2015 on Hotels.com
A most enjoyable stay from our arrival to the end of our visit. The ladies on the reception desk were especially helpful and welcoming. The food at breakfast had a really good choice, and when we ate in the restaurant & brasserie in the evening the standard of food was very good also. Loved the chef's Scarboro' Woof. Would have liked a lift. The room was warm,comfortable and clean. We would certainly return for another visit next time we visit York. It;s position was very accessable to the city sights.
for Getaway With Friendsby Alanfrom Berkshire
Ideal short stay basePosted Jan 26, 2015 on Hotels.com
Good base for city break. Convenient for station and easy walk to city walls. Traditionally furnished, comfortable beds, ensuite with all amenities. Excellent breakfast choice freshly cooked. Problem with room keycards which deactivate after being out all day, needs to be addressed.
for Couplesby Jacksonfrom Darlington
Birthday in YorkPosted Jan 12, 2015 on Hotels.com
Great time. Staff very helpful and friendly. Didn't use the restaurant or bar in the evening as we had arrangements elsewhere. First days breakfast was excellent with efficient service but let down a little the 2nd day. Cooked breakfast was fine but my wife's cold breakfast plate didn't arrive until I had finished mine. This was due to the staff having to be reminded about it.