Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A nice Hotel, close to Town.

Posted Mar 25, 2015
Pros: See above.
Cons: I would prefer shower room without a bath.See Harrogate guide
Location: See Harrogate guide.
Room spacious and clean, comfortable bed. Buffet style breakfast, good food, coffee and tea, a very pleasant stay.
2 out of 5
by A verified traveler

Not good value

Posted Mar 16, 2015
For the price of this hotel I would say it was not worth it, you would be off staying somewhere cheaper. It would probably be just as good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Merseyside

Very Grand Hotel, great location.

Posted Mar 10, 2015
Pros: The decor and the wonderful chandeliers are very impressive.
Cons: Our duvet was not really warm enough as the room is not over warm. but that probably suits a lot of people.
Location: Location is ideal, 5 mins walk to the lovely town Lunch at Restaurant Bar & Grill just down the road, definitely recommended Betty's Cafe is a must
We stayed only for one night, sorry we didn't book two as this is a Huge, lovely Hotel in a great location, 5 mins walk from the lovely town. The room was very large and comfortable. The staff are very pleasant and I would return to this very grand Hotel. I noted that pets are welcome at this Hotel but it is not obvious as we thought we may see some around, but we didn't see any in the hotel. Lunch at Restaurant Bar & Grill just down the road, definitely recommended. Betty's Cafe in the town is a must. you may have to queue but we went late afternoon so we didn't have to.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Great long weekend away..

Posted Feb 22, 2015
Pros: Room, location, breakfast.
Cons: Public areas cold be a bit cool at times. - Just shut doors occasionally !
Location: Harrogate shopping great. RHS Garden at Harlow Carrs was good also.
Big old hotel, some very grand bits. Excellent staff, very helpful. Nice big room too. Good position with short walk to Harrogate town. Breakfast excellent, and evening meals very good too. Not cheap, but friendly and good value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for the Royal Hall Theatre

Posted Jan 19, 2015
Large Rooms, decent sized pool with sauna and hot tub. Great breakfast. Parking costs £5 extra which is fine.
1 out of 5
Recommended
for Couples
by Alexfrom York

Avoid!!!

Posted Dec 16, 2014 on Hotels.com
£120 for the night! And they still charged us £5 for parking! Didn't include breakfast! And someone from reception posted our invoice under the door at silly o clock in the morning waking both of us up not impressed!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom lincolnshire

Good location

Posted Dec 12, 2014
Good hotel. Pool area very tired. Rooms very clean and comfy beds. Room was small compared to picture on the internet
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good Central Location

Posted Dec 8, 2014
Pros: location
Cons: dated decor
Location: very central for HIC, shops, restaurants, station etc.
All the things that people have written about this hotel seem to be accurate - it's been a very grand hotel but is now a bit dated and old-fashioned and could do with a major refurb - having said that it's still very pleasant, rooms are spacious and well equipped. We found it very convenient to walk into town and to the station, breakfast was great - would happily stay here again.
4 out of 5
Recommended
for Business Travelers
by williamfrom Aberdeen

Nice hotel

Posted Dec 2, 2014 on Hotels.com
Nice hotel Needs some TLC in rooms and corridors Nice place that could aspire to be a top place
3 out of 5
Recommended
for Business Travelers
by jonathanfrom sussex

good

Posted Nov 26, 2014 on Hotels.com
good for price