Ratings based on 239 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from a
HeyyyPosted Jun 19, 2015
It was amzin I loved it I really enjoyed it Sooooo beautiful
for Everyoneby A verified traveler from castlefiord
Needs a bit of tlcPosted Jun 15, 2015
Pros: Mostly friendly staff Location
Cons: Some of the decor
Had a nights stay here for a friends birthday. The hotel ok. Most the staff are really friendly and helpful apart from the lady running breakfast who was incredibly rude. The rooms were clean and the beds comfortable. Some of the coridors need a bit of a tidy up and a re paint. Used the pool area and again it just needs a bit of sprucing ok. I would stay again.
by A verified traveler from surrey
Dated and lacking in qualityPosted Jun 4, 2015
No further comment necessary so I will not be adding anything else
for Everyoneby A verified traveler from Huddersfield
Nice hotelPosted Jun 4, 2015
Pros: The friendly staff, the cleanliness of the room & first class breakfast
Cons: Although we only paid cheap rate, the room was noisy at night, due to the extractor fan on the roof of the lower building.
We enjoyed the stay, although we have been to Scarborough many times, it has so many different themes to it. You can enjoy the beach, or wander round the harbour. Walk around the lovely parks, go to the castle ,or go shopping to the many shops. So much to see and do.
for Everyoneby A verified traveler from East Yorkshire
Good hotel and locationPosted Apr 2, 2015
Booked for our wedding anniversary. Enjoyed the stay.
for Couplesby A verified traveler from Derby,UK
Comfortable hotel in a good positionPosted Mar 27, 2015
Pros: Very clean and breakfast was good.
Cons: Needs some renovation in parts. Parking is very restricted in the town but the NCP car park suggested by the hotel was just a short walk away.
Location: Central position close to the tram, the beach, the shops and with a good view of the sea
We booked this hotel for a single night stay before visiting relatives. It was a pleasant room with all necessary facilities and very clean. The lounge and dining room had lovely sea views and there was entertainment in the evenings. We didn't eat an evening meal in the hotel as there were alternative places within easy walking distance. Unfortunately we did not have time to enjoy the leisure facilities but if we stay again i will certainly take advantage of the pool and sauna. Decor was fresh and the feature staircase and vestibule were beautiful. The hotel still needs some renovation but there was a feeling of opulence and grandeur about this imposing old building.
for Everyoneby A verified traveler from north yorkshire
Value for moneyPosted Mar 24, 2015
Pros: Location and character of hotel
Cons: Pool heating,no point in advertising a pool if you cannot use it
Stayed three nights in room 101 large room and bathroom.The room was clean and warm the only flaw was a damp patch in a corner of the ceiling,but the hotel was undergoing a program of redecoration .Good choice of food for breakfast with friendly staff.Unable to use the pool as there was a problem with the heating so the water was cold.I was satisfied with the hotel for the rate I paid,did not expect the Ritz and had a pleasant stay and would use again.
for Couplesby Rebecca from rotherham
Nice hotelPosted Mar 24, 2015 on Hotels
me and my partner always stay in this hotel when we visit scarborough this time the only problem was the bed was solid, there was loud music from a bar nearby all night so didn't sleep great but it doesn't put me off this hotel. The location is great and the staff are friendly, but the room was abit cold and there wasn't much hot water when taking a bath in the evening also the rooms need to be a little cleaner but overall it was enjoyable and I will visit the royal again
for Everyoneby A verified traveler from Newcastle
Good Hotel, bad room!Posted Mar 16, 2015
Pros: Grand staircase, location.
Cons: Do something about the kitchen fan noise for rooms 116/117
Location: Close to beach, shops, pubs, park & castle!
Hotel was fine, entertainment good, food OK, but problems with room 116. Room small, but clean but main problem was the noise from kitchen fans. Windows rattled & walls/bed shook. Complained to reception just after 10pm & were switched off, but came back on again at about 4am & couldn't get hold of reception to switch off. Hubby eventually got up & went down to find staff about 4.45 & they were switched off again, but just getting back to sleep & they started agin about 6.45- so just gave up. My hubby is up early every day & it was his birthday when we stayed was looking forward to lie in- I complained to reception but heard nothing since. Also couldn't open window, (window was frosted, nowe know why!!) Hotel needs to something about that room & 117 will have same problem -(pity you had to pay 'up front'!!)
for Couplesby A verified traveler
RoyalPosted Mar 14, 2015 on Hotels
Nice hotel. Decor tired. Traffic noise and some noise from early morning revellers. Breakfast great. Staff friendly