Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from West Yorkshire

Not the old Scarborough Royal

Posted Aug 16, 2014
Pros: Location. Breakfast.
Cons: See our experience above.
Location: Stephen Joseph Theatre. Scarborough Cricket Ground. Wide range of eating places of varying quality.
The hotel is obviously conveniently located for everything. It is clearly in need of refurbishment to restore it to anything remotely close to its old standards and to what one now expects for the price charged. Particular concern was cleanliness in bedroom and bathroom. Lack of convenient parking is also a drawback.
2 out of 5
by A verified traveler

needs refurbishing

Posted Aug 4, 2014
would not use again needs some money spending on it
3 out of 5
by A verified traveler from r

Very old hotel

Posted Aug 3, 2014
The rooms are very nice but old the condition of the hotel is poor only one lift for all the floor 5 in total had to move rooms as the first room didn't have a window second room better but water damage on the wall paper
3 out of 5
for Everyone
by A verified traveler from Nr London

Royal Hotel Scarbourough

Posted Jul 28, 2014
Pros: No fuss - clean and near beach and town centre
Cons: Some ventilation in the dining area as this was very stuffy but it was very hot.
Location: Near the sea front, train and bus station and town. Parking was available close by. Easy access to places like Whitby and York etc by bus or train
As we made a very late booking the room was a little small but very clean and adequate. The breakfast was very good and the staff were very friendly and helpful. The dining room was a bit warm and stuffy but then the weather was unusually hot. Scarbough was really nice and the hotel is situated in an ideal place to get to all facilities. I would be very happy to stay at the Royal again. Parking was easy with the hotel permits. Very good for family or the elderly.
4 out of 5
for Couples
by A verified traveler from Hailsham UK

Historical hotel with a grand staircase

Posted Jul 22, 2014
Pros: position to town and amenities
Cons: 3rd floor corridor floor joists & boards needs serious attention several were loose and moved when walking on, carpet could be a trip hazard.
Location: very pleasant views of south bay and next to cliff tramway.
Food good although restaurant was large and typical of large hotels, no tables are secluded or intimate, for celebrations etc. The decor was being kept painted, but carpets on bedroom corridors showed age along with wear & tear of a very old building
2 out of 5
by A verified traveler

Needs refurbishment.

Posted Jul 19, 2014
It's not far from the beach, however it does need refurbishment. Food wasn't that good. Vegetables were solid and slow service when it wasn't that busy, turkey was nice however. Would go to Scarborough again but would use a different hotel.
1 out of 5
by A verified traveler from b

Absolutely disgusting

Posted Jul 18, 2014
Awful disgusting. Filthy.no telly, windows have been cleaned for months.bath towels full of hairs.shower head falling off.reported all this, and was told we got the room cheap.
3 out of 5
for Families
by A verified traveler from darlington

Good location

Posted Jul 14, 2014
Pros: Location
Cons: Breakfast and more staff needed in restaurant and bar
Location: Town centre location and beach nearby
Please to stay have stayed at the royal before get a sea view room
2 out of 5
by A verified traveler from northwest

average hotel close to shops/beach

Posted Jul 14, 2014
Pros: good location.staff helpful.entertainment good Sat night.
Cons: Better organised or more staff for meal times/bar
Location: overlooking bay.Spa theatre near/shopping/beach
hotel typical 3*seen better days but satisfactory.no carpark was inconvienent.large queues at meal times.problems with my bar meal(burnt) but wifes ok.
4 out of 5
for Everyone
by A verified traveler from Derbyshire

traditional hotel

Posted Jul 12, 2014
Pros: A lovely atmospher.
Cons: More staff particularly at meal times, the waitresses seemed to be hurried, but still did a terrific job.
Location: Lovely location. Easy to reach the sea front.
The Royal maybe old but the overall stay was really good. Very friendly and helpful staff. Meals were excellent and very well presented. The rooms are dated but Britania are making every effort to update them when possible. Overall our stay was very good and we will make a return visit. .