Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel on the Racecourse

Posted Apr 17, 2014
Pros: Facilities were excellent
Cons: Minor care and attention to guests as above
Location: Location is good. Not in dead-centre but really close by. Everything on hand in a great city to visit.
Excellent hotel. Hotel was extremely comfortable, room very good, excellent facilities. Whilst almost all of the staff were very good, check-in desk receptionist was a bit abrupt and guy in Leisure Centre was more interested in chatting to a bikinni-clad young woman, clearly a member of the facility and not an hotel guest. We often stay at Marriott hotels so great for three days ( apart from two small irritants with above named staff).
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine but didn't sleep that well

Posted Apr 12, 2014
Classy hotel but (for the price) beds too soft, rooms too warm, windows too small.
Comment from
Jan 14, 2014
Dear Guest Thank you for taking the time to provide this feedback. I am glad you enjoyed your stay and I will be sure to look into your comments with regards to the beds and air conditioning . I hope this did not impact your stay too much. Kindest regards Mark Leyland.
4 out of 5
Recommended
for Everyone
by Nicola

Good stay

Posted Mar 6, 2014
Good hotel, enjoyed all the facilities although room was looking a little tired and in need of updating. Overall, very enjoyable stay and would come back again.
Comment from
Jan 7, 2014
Dear Nicola Many thanks for your feedback and indeed your loyal custom. I do hope we can welcome you back soon and I hope you have a lovely weekend ahead. Kindest regards Mark Leyland.
3 out of 5
by A verified traveler

NOT THE BEST VALUE FOR MONEY

Posted Mar 4, 2014
The hotel is comfortable enough, but too expensive. Breakfast at the weekend we stayed was a shambles. Far too many people for the staff to handle.
Comment from
Jan 5, 2014
Dear Guest Thank you for taking the time to provide this feedback and I am very sorry for the issues you encountered with our breakfast service. I will review this with my Restaurant & Bars Manager today. Thank you once again for highlighting this as it provides me with the opportunity to improve the service we provide to all our guests. Kindest regards Mark Leyland.
3 out of 5
by A verified traveler from Manchester

Too far from town....

Posted Mar 3, 2014
Found the room to be a typical business style, bed really uncomfortable and lumpy, asked for extra pillows due to having a dust allergy (feather pillows) to be told they had none, then they arrived and they wasnt feather... Hairdryer didn't work and it took nearly an hour to get thru to reception and receive a replacement, bathroom was pretty dirty and when my husband had showered the evening before he'd got some shower gel on the tiles and it was still there the following day!!! Not enough milk and sugar in the room, but found the staff lovely, all in all would not stay in a marriott hotel again as I expected 5 star and barely found it a 3 star, I don't consider myself to be fussy but cleanliness is something I expect when paying the prices we did
Comment from
Jan 6, 2014
Dear Loyal Guest Many thanks for taking the time to provide this feedback. Please rest assured I will look into all the points you have raised and I apologise for the impact that this had on your stay. Kindest regards Mark Leyland
5 out of 5
Recommended
for Everyone
by John from Essex

Marriot Tadcaster Road York

Posted Feb 26, 2014
Pros: Everything
Cons: Cant think of anything.
Location: York within 1 mile with attractions and shops. Situated close to York race course
Book in at Hotel was quick and staff pleasant and friendly. The reception staff were always available for any queries or questions. Large Hotel room with double bed and other furniture. Ensuite with bath and shower. Everything clean and room cleaned daily. Good facilities in hotel with pool and fitness suite. Only had breakfast but food plentiful and well cooked. Hotel within 1 mile walk of Town centre or their was a bus that you can take.
Comment from
Jan 28, 2014
Dear John Many thanks for your kind words. I hope we can welcome you back soon. Kindest regards Mark Leyland General Manager
4 out of 5
Recommended
for Couples
by Alan from Stonehaven

Close to racecourse & city centre.

Posted Feb 18, 2014
Pros: Good food. Pleasant and helpful staff. Rooms comfortable, clean and well appointed.
Cons: Nothing springs to mind.
Location: Close to York racecourse. Pleasant walk into city centre. Many local shops, historical sites, museums. Multitude of eateries.
Very comfortable, clean, very pleasant staff and food delicious. Very good facilities at the hotel. Close to York racecourse and on a fine day, a very pleasant walk into the very interesting city centre. All in all a great stay in York and very likely to return.
4 out of 5
Recommended
for Everyone
by A verified traveler

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Posted Feb 17, 2014
Pros: .
Cons: .
Location: .
A Very Enjoyable Experience Room Lovely & Clean Excellent Facilities
5 out of 5
Recommended
for Everyone
by Ann Marie from Eaglescliffe

looks over york races

Posted Feb 13, 2014
Pros: the bed room 103 was nice and big pillows bit hard
Cons: pillows bar prices need to lower meals prices too but plenty pubs over the rd
Location: visit york centre races big tesco there nr hotel nice pubs too
nice clean bar prices bit dear break fast was lush staff in restaraunt the best in hotel i thought very help full room was cosy spa was fab loved it
Comment from
Jan 28, 2014
Dear Ann Marie Thank you for your lovely review. It is always great to hear such positive feedback about my team and I will be sure to thank them. Thank you also for your feedback on our bar prices which I will follow up on. Kindest regards Mark
5 out of 5
Recommended
for Everyone
by simon from Scotter, Lincolnshire

20 min walk to city centre past race course

Posted Feb 11, 2014
Pros: Child friendly pool and good breakfast
Cons: Not the newest hotel and decor is ok but not some corridor areas look tired but main hotel is ok
Excellent breakfast and nice and clean feel to hotel albeit the hotel isn't brand new. Very friendly staff, pool is small but children friendly. Plenty of free on site parking and only 20 mins stroll into the city centre past the race course. Would definitely stay again and recommend.
Comment from
Jan 28, 2014
Dear Simon Many thanks for taking the time to provide this feedback. I am delighted you enjoyed your stay. I hope we can welcome you back soon. Kindest regards Mark Leyland General Manager