Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Good name but terrible rooms

Posted May 17, 2014
TV didn't work and no plug for the bath Food and drink way to EXSPENSIVE for what you get.
Comment from Hotel Management
May 23, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. I am most disappointed to learn that your experience was less than satisfying, for this, please accept my sincere apologies and I hope that you will give us the opportunity to show you our usual high level of service and standards in the future. Kind regards Guest Relations Manager Hilton Northampton
4 out of 5
Recommended
for Couples
by A from London

Would stay again

Posted May 12, 2014
Pros: The cooked breakfast.
Cons: The bathroom floor was slippery when getting out of the shower/bath. A non-slip mat would solve this.
Location: The village of Towcester was good to visit. You could hear the noise of the busy road from the room we stayed in. (With the windows closed).
Staff were very helpful and professional. Cleanliness of the whole hotel good. The food in the restaurant was particularly good - the evening meal and the breakfast. (One of the best cooked breakfasts we have eaten in any restaurant). Would recommend and return.
Comment from Hotel Management
May 23, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased to read all your positive comments of the hotel especially of our breakfast . I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Manager Hilton Northampton
5 out of 5
Recommended
by A verified traveler

Great! Good service, nice room, decent food

Posted May 8, 2014 on Hotels.com
Review title says it all - a good safe bet, very pleasant all round. Highly recommended
Comment from Hotel Management
Jul 26, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I'm pleased that you enjoyed your stay and sincerely hope we can welcome you back to in the near future. Kind regards Guest Relations Manager Hilton Northampton
5 out of 5
Recommended
for Personal Event
by Dilip from Slough

Posted Apr 23, 2014 on Hotels.com
Quality service from dining room staff and reception.Luxurious room;larhe comfortable bed.
Comment from Hotel Management
Jul 26, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased to read all your positive comments of the hotel especially of our staff members. I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Manager Hilton Northampton
5 out of 5
Recommended
for Everyone
by graham from somerset

good location next to m1

Posted Apr 14, 2014
Pros: pool, spa, food, children friendly
Cons: parking
Location: good for access to local area and milton keynes
great hotel and staff, stayed with 3 children and were accommodated easily and very well by the staff
Comment from Hotel Management
May 23, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased to read all your positive comments of the hotel especially of our staff members. I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Manager Hilton Northampton
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 8, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I'm pleased that you enjoyed your stay and sincerely hope we can welcome you back to in the near future. Kind regards Guest Relations Manager Hilton Northampton
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 1, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. I am most disappointed to learn that your experience was less than satisfying, for this, please accept my sincere apologies and I hope that you will give us the opportunity to show you our usual high level of service and standards in the future. Kind regards Guest Relations Manager Hilton Northampton
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Mar 30, 2014
Better than expected rooms. Staff very friendly and breakfast great
Comment from Hotel Management
May 23, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased to read all your positive comments of the hotel especially of our staff members. I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Manager Hilton Northampton
3 out of 5
Recommended
for Overnight Stay Before Destination
by Rob from Cumbria

Does the Job

Posted Mar 25, 2014 on Hotels.com
Chose the hotel for it's location in breaking up a long journey. Hotel did exactly that and the pool areas in particular were great. Hotel was clean and tidy but the room we were in did smell a little. Not too much to worry about though.
Comment from Hotel Management
Jul 26, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I'm pleased that you enjoyed your stay and sincerely hope we can welcome you back to in the near future. Kind regards Guest Relations Manager Hilton Northampton
5 out of 5
Recommended
for Everyone
by S8 from UK

Exceptional staff, great facilities, spacious

Posted Mar 10, 2014
Pros: Every single member of staff - great. More than just courtesy and politeness, a genuine interest in their guests, and made the stay.
Cons: very little.
Location: easy , just off M1, but not troubled by noise.
Staff were warm genuine and amongst the very best I have come across anywhere in the world.. a very genuine interest in our party. Facilities were perfect, spacious and comfortable. Never felt too busy. Food great. Rooms spotless and spacious. Staff really were exceptional and made a very special weekend.
Comment from Hotel Management
May 23, 2014 by Guest Relations, Hotel Management
Dear Guest Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased to read all your positive comments of the hotel especially of our staff members. I'm delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Guest Relations Manager Hilton Northampton