Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Charmaine from Brisbane
Lovely restored hotel, spacious roomPosted Mar 28, 2014
Pros: The friendly, helpful staff. The clean room with no odour or visible mould. The clean linen and towels. The situation and close proximity to the City
Cons: I doubt that much can be done about the terrain of the carpark. I wonder whether other businesses (private hospital/doctors surgery)also use parking??
Location: Excellent for walking in around the City . Plenty of parking on the streets ( tho metered I think on weekdays). Great coffee/cafe district
The setback to the property is two levels and stairs ; difficult with luggage. Though the Hotel shall provide someone to carry luggage, if you ask. Hallways and walking areas are dark . The parking area requires "skill" ; something to be aware of with a hire car.And parking is easy at the weekend and a challenge on weekdays. The cleaning is thorough and the reception staff friendly and very helpful. The room was clean ; bathroom was well cared for with clean grout and no visible mould and modern plumbing. The towels and linen spotless. Dining room staff excellent and friendly; the food was fresh and basic. Room service was prompt, though the food very ordinary ->a wilting garden salad and chips cooked in old oil(specks of black through them). All in all, a great stay and good to be aware of the pros and cons.
for Personal Eventby Ben from Coffs Harbour
Great motel, in great neighbourhood.Posted Mar 26, 2014 on Hotels.com
Don't let the old school décor fool you, this motel is not run down. It is decadent, not gaudy. Loved the comfy beds and the great movie channels too :)
by A verified traveler
Room smelled of air freshner & was extremely noisyPosted Mar 17, 2014
Very noisy & when I rang reception there was no staff on site to deal with it
for Getaway With Friendsby UGS from Hobart
Great locationPosted Feb 11, 2014 on Hotels.com
Have stayed here before and since the last time I believe the rooms have had an upgrade. We did have an issue with there not being any hot water on the first morning, but once reported all was soon fixed. We had 4 couples staying and all rooms were tidy and the location is great. We all commented at a function on the day we left that we would have no hesitation in staying again.
Recommendedby A verified traveler
Overall nice hotelPosted Feb 9, 2014 on Hotels.com
We stayed here for one night. Easy checked in and there is a parking at the hotel. Room is clean. Location is good.
for Business Travelersby A verified traveler
Posted Feb 5, 2014 on Hotels.com
for Familiesby KR from Melbourne
The best hotelPosted Dec 26, 2013 on Hotels.com
Very comfortable, clean & pleasant hotel. It has a free movie in the room. Definately will go back again.
for Business Travelersby Jayne from Melbourne
Great locationPosted Dec 2, 2013 on Hotels.com
Clean, walking distance to shops, comfortable.
Recommendedby Mike and Lynne from Blue Mountains NSW
Elegant facadePosted Nov 24, 2013 on Hotels.com
We were happy with room. Bed comfortable. Restaurant food good. Good location for walk to beautiful City Park. Cataract Gorge nearby-don't miss cable car ride. If unsteady on feet, you willl need to ask for ground floor room. We travelled with person who finds stairs difficult and no Business Class rooms on ground floor as no lift. Otherwise great hotel.
by Tony from Sydney NSW, Australia
disappointing hotelPosted Feb 21, 2013
Pros: good location
Location: near enough to town centre but away enough to be quiet
Hotel did not measure up to claimed 4 and half star rating or description as 'luxury'. We had 2 one night stays a week apart in different rooms, neither room had jetted bathtub or in-room safe as claimed and only one room was airconditioned as claimed. We were also given wrong advice about cost of taxi versus shuttle bus, which cost us $10 extra. Also despite rooms being prepaid via Expedia, I found my credit card charged with cost of one night stay when I got home. This was corrected but was annoying.