Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Laufnähe zur City, ganz nahe am Festspielhaus

Posted Jul 30, 2015
Pros: grosse Räume
Cons: Parkplatz recht teuer, aber quasi alternativlos!
Location: 10 min zu Fuss in die Fussgängerzone, Bummeln auf der Lichtenthaler Allee , Besuch der Thermen, Museum Burda
für einen Entspannungstag in der Therme mit Stadtbummel und Allee-Spaziergnag ein toller ausgangspunkt
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Service

Posted Jul 14, 2015
The staff was courteous, kind and efficient. They were helpful in suggesting places to visit and gave us directions.
4 out of 5
Recommended
for Business Travelers
by Steven from Epsom

Great first stay, will be back!

Posted Apr 25, 2015 on Hotels
Huge rooms in individual suites with separate kitchen area. A completely different experience to other hotels in the area which cost a lot more and offer less freedom of movement in the room. The reception managers were both very friendly and spoke excellent English.
4 out of 5
Recommended
for Couples
by Werner from Rheingau

Stadtnahe Lage, große Zimmer

Posted Jan 11, 2015 on Hotels
die Zimmer sind für Baden-Baden sehr groß, die Kaffeekapsel-Maschine und Mikrowelle sind ungewöhnlich. der Ausblick aus unserem Zimmer war die Straße mit einem Hang, der Straßenlärm drang nicht ein
1 out of 5
Recommended
for Families
by A verified traveler

One of worst hotel to mine..

Posted Jan 9, 2015 on Hotels
I wondering how they get 4 star... Poor staff especially one guy in the reception, he is really bad manner and wording to guests. Hotel is mixed with guest room and rental (long-term) apartment so, not convince to traveler. Guest roll located separated building and not provide elevator to the room floor. I never go again..
4 out of 5
Recommended
for Families
by A verified traveler from London

Near to town but not self catering

Posted Jan 4, 2015
Pros: Location, modern, clean and generally comfortable. Near to town but open woodland behind. Good wi fi.
Cons: More cooking utensils, crockery so could use microwave etc
Location: Supermarket close by. Walks in woodland behind as well as BadenBaden attractions
Comfortable hotel just few minutes walk from town and facilities. Good wi-fi. Easy to find and parking good - although small charge. Main bedroom was good. Kids had to share sofa bed in other room which was OK but the bed wasn't flat . This was NOT a suitable hotel for self catering though. We had fridge and microwave but nothing else. There were no cooking utensils so we couldn't use microwave other than to heat drinks. And there wasn't enough crockery for the 4 of us. we had to share 2 bowls and 2 plates.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr zufrieden

Posted Nov 5, 2014
War kurz aber schön. Sehr nettes Personal. Zimmer sehr geräumig.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paderborn

Großzügige Suiten

Posted Nov 3, 2014
Cons: Das Frühstück war leider nur Standard.
Location: 800 Meter vom Stadtzentrum, direkt am Stadttheater. Fußläufig zur Innenstadt.
Aufentahlt wegen eines Kongresses in Baden-Baden. Alle Hotels ausgebucht. Wegen der großzügigen Anlage kein Gefühl von Überfüllung im Hotel. Ruhige und gelassene Atmosphäre. Super-Aufenthalt!
2 out of 5
by A verified traveler from BOISSISE LE ROI

Belle chambre, personnel pas du tout aimable !

Posted Sep 20, 2014
Pros: la suite superbe
Cons: l'amabilité du personnel un sourire ne coûte !! mettre du café et du sucre dans la cuisine !! si non l'expresso ne serre à rien !
Location: RAS
Grace à ce personnel nous avons retrouvé notre véhicule en fourrière (imaginé le reste pour retrouver notre véhicule!), Cause aucune info pour nous aider à trouver un parking. Les parkings de l'HOTEL étaient complets d'après eux ? .
2 out of 5
by A verified traveler from München, Bayern

Hab mehr erwartet!

Posted Sep 9, 2014
Ich hab extra ein schönes Hotel in Baden-Baden mit wellnessbereich für den Geburtstag meines Mannes gesucht. Der wellnessbereich war leider geschlossen. Hier hätte ich erwartet, dass das irgendwo bei der hotelbuchung angezeigt wird, aber Fehlanzeige! Das Zimmer, naja, abgesehen davon, dass das wandposter schon Abstand und der fussboden im Bad noch dreckig war... Ich erwarte einfach von einem hotel mit gewissen Sternen mehr Komfort, Sauberkeit und Service. Das war leider ein Reinfall.