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עזבנו את המלון ב4:30 בעיקבות טיסה שיצאה ב8 בבוקר. בעלת המלון הכינה לנו ארוחת בוקר וסנדביצ'ים לדרך בלי שביקשנו כל השרות היה מעולה המקום נוח נעים ונקי מומלץ מאוד
AMAZING hospitality
The staff was terrific
very traditional cosy village
extremely clean and easy to get to from Baden-Baden or Black Forest area
management speaks English and are very welcoming
we used the in-house laundry service,superb job on all laundry items
Very traditonal ample breakfast
wonderful selection fresh fruits
Great,free parking and excellent WiFi
Balcony room #2 is lovely with BIG German style window and garden door
In the village of NEUWEIR at base of vineyards
Very safe and secure village
Bakery nearby/grocery store nearby
Lovely motel. Quiet location. No lift so keep that in mind if you have heavy suitcases. But there is only a ground and first floors so it’s not a big deal.
Room has everything you need.
10 minutes to Baden Baden. 10 minutes to the black forest. 10 minutes to the autobhan to go to Basel, Strasbourg and Stuttgart.
Helpful staff and a good breakfast.
English good by staff and owners. Can be full so need to book ahead.
Room good size for cost. English News on TV.
Food good and they will translate menu.
Très bien reçu le jour de notre arrivée . Belle chambre avec un petit réfrigérateur un coffre fort etc. Le petit déjeuner est très bon il y a des fruits des œufs de la charcuterie du fromage yaourt confiture maison céréales et bien plus encore
Veľmi milí majitelia, vyšli nám so všetkým maximálne v ústrety, keď sme kvôli zápcham na diaľnici meškali viac ako 3 hodiny voči plánu. Vynikajúce raňajky,milé prostredie, ochotný personál. Odporúčam !
Response from Fam.Velten und Mitarbeiter on Feb 20, 2019
Sehr geehrter Gast,
Wir bedanken uns ,dass Sie sich die Zeit genommen haben uns zu bewerten. Über das positive Feedback,freuen wir uns sehr und sagen Danke.
Und würden uns freuen, Sie wieder in unserem Haus begrüßen zu dürfen.
Mit freundlichem Gruß
Levamos bronca da proprietaria por chegar ao check in as 21:00 sem avisar. Mas ni outro dia estava simpática. Muito bim café da manhã. Um pouco afastado do centro.
ALVARO
Stayed 1 night in Aug 2018
Response from The Altenberg Team on Aug 12, 2018
Dear Guest,
In order to spend unnecessary hours waiting for arriving guests, we would be pleased if the opening hours (check in times) of a house are respected. Therefore, it should be the duty of everyone to familiarize themselves with the customs of each house.
Otherwise, it should be in the time of the technology, no great circumstance in time to give a telephone feedback to the hotel.
Thank you very much for your understanding