Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
4.5 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by A verified traveler

Well Located

Posted Sep 12, 2014
Pros: Great location in Baden - Baden. Walking distance to thermal springs, resaurants, hiking, ...
Cons: Hotel staff could be more informative over the phone as to how to get to the hotel (e.g. tell us the bus we take from train station)
Location: Thermal hot springs steps away. Lots of good restaurants nearby.
Hotel was very good we enjoyed the location, the included breakfast and the room was comfortable and big enough for the three of us.
5 out of 5
for Couples
by A verified traveler

This traveler left a rating score only Posted May 5, 2013 on Hotels.com
4 out of 5
for Spa
by A verified traveler

Homely European Hotel

Posted Mar 24, 2013 on Hotels.com
My wife and I spent two nights here for a spa vacation. If you are coming to Baden-Baden for going to the spas, this is the hotel to stay at, with one flaw only, the beds. Our beds were pretty stiff and with having back problems I left after our vacation with a sore back for 2 days. If you are healthy and don't have back issues this is the place to stay! We loved our time here, there is a wonderful staff that was very friendly and almost everyone spoke enough English to help with our stay. The two popular spas are literally right across the street, Friedischbad and CaraCara. For the price, location, and comfort, this is the place to stay in town. The casino is also a 10 minute walk through the downtown walk-platz area. Oh and even if you dont stay, stop by the Russian restaurant downstairs and try their Praque-style duck, it was amazing!
3 out of 5
by A verified traveler from Zurich,Switzerland

Not the best I have been to

Posted Jun 7, 2010
I was given an apartment room adjecent to the hotel. The room was clearly not maintained. Heating did not work in any of the rooms. Toilet supplies were not refilled. Beds were very old and had a queer smell. The 14inch b/w TV set did not work at all. The only good thing about the hotel was the location. Very central and very near to the baths.