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Reviews of Rio Hotel

4 out of 5
Rio Hotel
Hans-Sachs-Str. 2, Karlsruhe, BW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 174 reviews" "
Rating 8 - Good. 51 out of 174 reviews" "
Rating 6 - Okay. 7 out of 174 reviews" "
Rating 4 - Poor. 3 out of 174 reviews" "
Rating 2 - Terrible. 0 out of 174 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly. Hood nteakfadt. Short walk to tram.
Stayed 5 nights in Aug 2023
Response from Reception on Oct 31, 2023
Good Day Bruce,Thank you for your great rating!We are glad, that you enjoyed your stay, and we hope you will visit us again soon! Best regards, Your Hotel RIO Team

10/10 Excellent

Darren

Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Andreas, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room, very clean, fantastic breakfast
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic hotel. Thank you for the great service !!
Stayed 1 night in Feb 2023

10/10 Excellent

Jeremy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
was fine
Stayed 1 night in Jan 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karlsruhe Hotel
Very pleasant stay. Excellent staff and quality breakfast. Tidy and well appointed bedroom.
Stayed 2 nights in Nov 2022

10/10 Excellent

Andreas, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all an excellent hotel. Especially the breakfast! The rooms are very clean, with nice amenities.
Stayed 2 nights in Oct 2022

10/10 Excellent

Rainer, Saint Louis

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with fabulous staff! Highly efficient and exceptionally friendly and caring for customers. Great breakfast, excellent rooms. Impeccable.
Stayed 8 nights in Aug 2022

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check in, rooms nice and newly renovated and well equipped. Disadvantage is the lack of light-resistant curtains
Stayed 2 nights in Jun 2022

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth visiting
Excellent stay made all the more enjoyable by the very friendly staff. The restaurant is well run and good choice of items. Have no hesitation in recommending this hotel, would defiantly stay again
Stayed 3 nights in Mar 2022

10/10 Excellent

Thorsten

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly, in excellent location. Especially good breakfast
Stayed 3 nights in Jul 2021

10/10 Excellent

Jinkyun

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
No air conditioning in the room was a major problem with 36C outside the chance for a good sleep was limited. The restaurant was traditional but no veggie food would have been a problem if there were no options locally.
Stayed 3 nights in Jun 2019
Response from Laier on Jun 29, 2019
Dear guest, Thank you for taking the time to write a review. All our business class rooms are equipped with an a/c, just our standard rooms aren´t yet. Our restaurants offers a lot of vegetarian options - for example different salads and a lot of pasta dishes. If you have a special request, just let us know, our chef gladly prepares something for you! It would have been great, if you would have talked to us, because everything you weren´t satisfied with could have been avoided. We hope you will give us another try someday! Best regards, Yours hotel RIO team

8/10 Good

Enno

Liked: Cleanliness, property conditions & facilities
Decent hotel in central location
Overall good hotel. A bit weird that the reception is across the street. Otherwise clean and ok.
Stayed 2 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rio Karlsruhe
Very good hotel in a good location. Excellent breakfast and nice bar
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rio Karlsruhe Germany.
It is a great location, with easy access to the city center. The hotel is very clean and comfortable, with an excellent breakfast, and good bar. The only problem was that it was very hot, and there was no air conditioning in the rooms.
Stayed 2 nights in Aug 2018

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Old fashioned
The gentleman on reception was fantastic! The restaurant was not so fantastic. The choice for gluten free was no choice at all. The waitress tried though. The place is rather old fashioned and I am puzzled as to how it received an 'excellent' rating o Hotels.com
Stayed 1 night in Aug 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rio - upgraded rooms
Newly decorated room, nice friendly hotel that I have used for the last few years.
Response from Ulla Laier on Jul 22, 2017
Dear guest, Thank you for your 5 star rating! We really appreciate that and hope, you visit us again soon! Best regards, Yours Hotel RIO Team

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel.
The staff was very pleasant. The room was very clean, quiet and comfortable.
Response from Ulla Laier on Jul 22, 2017
Dear Neal, Thank you very much for your 5 star rating! We are glad, that you enjoyed your stay in our hotel and we hope you will visit us again soon! Best regards, Yours Hotel RIO Team

10/10 Excellent

Andrew, Limerick, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms!
Really great stay at Hotel Rio. I was really impressed by the staff, rooms and amenities. Having stayed at other nice hotels in Karlsruhe, I found this to be a tiny step above.
Response from Ulla Laier on Jul 22, 2017
Dear Andrew, thank you for your great review! We really appreciate your recoomendation and hope you will visit us again soon! Best regards, Yours Hotel RIO Team

8/10 Good

E.Haddad, Haddad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel,clean,quiet,good location
in my experience this hotel worth 4 stars+,yes I recommend it to everyone like to visit Karlsruhe
ssss
Response from Ulla on Jul 22, 2017
Dear guest, Thank you very much for your great rating! We really appreciate your recommandation. We hope you visit us again soon! Best regards, Yours Hotel RIO Team

10/10 Excellent

susan, Nyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Karlsruhe
Hotel is in a very central location with underground garage for about 30 cars very handy in Karlsruhe. The breakfast buffet offers a very large choice and the coffee is very good. I can highly recommend that Hotel and will stay there the next time.
Response from Ulla Laier on Jul 22, 2017
Dear Susan, Thank you very much for your excellent rating! We are already looking forward to welcoiming you again here in Hotel RIO! Best regards, Yours Hotel RIO Team

10/10 Excellent

Martin, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with free parking and good bar. Restaurant not open at weekends but the city centre is walking distance
Response from Ulla Laier on Jul 22, 2017
Dear Martin, Thank you for your great review! We are glad, that you enjoyed your stay and we hope, you will visit us again soon! Best regards, Yours Hotel RIO Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness
Pleasant business stay.
A pleasant experience overall. The public areas were very outdated, the bedrooms a little less so but an overall facelift for this property would result in higher scores across the board. The daytime staff were all pleasant as was the night porter but he had no English at all.
Response from Ulla Laier on Dec 5, 2015
Dear guest, Thank you for taking the time to rate our hotel! We are glad that you enjoyed your stay in general. We are already planning a renovation and would be glad to welcoming you again in our hotel! Best regards Hotel RIO

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a great room location
very nice hotel, great location cons a room in the basement
Response from Ulla Laier on Dec 5, 2015
Dear guest, Thank you for your evaluation! We are glad that you enjoyed your stay in our hotel. For a future stay we are going to reserve an upper storey room for you! Best regards Hotel RIO

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Not Recommended - Overrated
Bit distorting infor- very long walk from the main station. No Air conditioning or fan in the room. They do load the fridge with cold drinks hoping for guests to drink heaps in the humid weather. I had an uncomfortable sleep. Bed made creaking noise every time I moved. Staff were good though. 70€ for a single room was a waste of money. I moved to a 4 bed hostel the next day, paid 21€ and had a good sleep.
Response from Ulla Laier on Dec 5, 2015
Dear guest, I´m sorry to read, that you got distorting inforamtion. Our hotel is approximately 2,5 km away from the mainsation but only 650 m from the city center. As our hotel has no air conditioning, we provide electric fans to our guests. Just ask our reception. A minibar is a standard equipment for a four star hotel, and our minibars are always filled with cold drinks and snacks. Maybe our hotel was just not fitting your expecations. We are glad that you found a good alternative for you. Thank you nevertheless, that you took the time to rate us. Best regards Hotel RIO

10/10 Excellent

Mikhail, Saint-Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really good hotel. Very good restaurant. Good bathroom and comfort beds. Close to city center but still in quiet place.

10/10 Excellent

Craig, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Very modern and luxury hotel with excellent reception staff.

10/10 Excellent

Nora, Arizona, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. It is beautiful and clean. I am not sure what the mattresses are, but they are truly the most comfortable I have ever slept on; I wanted to take the mattress with me. The room we had was gorgeous. The staff was incredibly gracious, and luckily, we worked with Ulla much of the time: she could not have been more helpful. The breakfast buffet was the best we experienced in Germany - the variety was amazing. The servers were so cheerful. We ate dinner there twice. The first night was excellent, but on the second, I believe we were served leftovers. That would be my only complaint for an otherwise perfect experience.

4/10 Poor

John W, Cambs

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant closed on a friday!! one towel in the
would not give this place 4 stars. after a long trip we wanted to relax and eat but were told the restarant was closed as it was a friday ! its a business hotel... only one towel in the room despite them knowing there were two of us and we were also shunted off to the hotel accross the road. completly over priced and too expensive for what it was. our last night of holiday was a real sad one spent here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Lovely room, great bathroom with quality fittings. Unfortunately the restaurant was closed but found a great place to eat not far away.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das RIO ist ein schönes Hotel.
Das RIO Hotel ist ein Hotel zum wohlfühlen. Wir hatten ein renovieres Zimmer mit sehr schönem Bad. Gerne wieder. 👍 E-Autos sollten einen Parkplatz reservieren. Rezeption ist sehr freundlich. Zimmer ab 14 Uhr frei.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Carsten

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Behagliches Wohnen im Karlsruher Zentrum
Zentralen Lage Frühstücksbuffet reichhaltig Parken günstig
Stayed 1 night in Jul 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the room was clean and quiet. The location was nice with a supermarket and some good restaurants nearby. I enjoyed the stay very much.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ulrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes und reichhaltiges Frühstücksbüffet. Gute Lage.
Stayed 1 night in May 2023

8/10 Good

Mireille

Stayed 1 night in May 2023

10/10 Excellent

Dirk Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel, nettes Personal.
Stayed 1 night in Feb 2023

10/10 Excellent

Tan Minh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restlos zufrieden.
Stayed 1 night in Feb 2023

8/10 Good

Werner

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2022

8/10 Good

Sara

Stayed 2 nights in Sep 2022