We do have newer towels in some rooms and I'm so sorry that you were disappointed. Hopefully we can do better next time. Thank you for staying with us.

We are so glad our front desk staff was able to leave a positive impression but we are also incredibly sorry for the issues with your stay as well. We usually try our best to keep rooms with any sort of undesirable odor out of order until it can be corrected. We hope we can correct these issues and provide you with an improved stay the next time you are in town!

We have put new beds in many rooms but with 100 rooms we alternate which rooms get new beds. I would hope that you would inform the front desk if it's that bad at this hotel or any other. I am so sorry that you obviously didn't get rested.

I'm sorry about the pillows. We can work on that. Always contact the front desk and if possible at any hotel we would try to accommodate any guest issues. Thank you again for staying at the Ramada by Wyndham Hotel and Conference Center.

I am so sorry you had an issue with noise. We try to address problems as they occur so please always call the front desk at any hotel and we would attempt to fix that for you.

Thank you for staying at the Ramada Hotel & Conference Center by Wyndham Edgewood. We are thankful you took the time to write and delighted to hear you had a great stay! We have been working very hard to improve our guest's experience.

We are so glad you enjoyed your stay! We hope we can assist you in the future as well. Thank you for choosing the Ramada in Edgewood, MD.

Thank TAkisha for staying at the Ramada Hotel & Conference Center by Wyndham Edgewood. We are delighted you had such a good stay and can't wait for your return!

The Ramada Hotel and Conference Center by Wyndham Edgewood appreciate your response and we look forward to being your hosts again in the future.

Thank you Keisha for your review. Hope to see you again in the future.

We're glad you enjoyed your stay. Hopefully we'll be your stop when you travel back and forth. We''ll be happy to have you!

We are glad to hear you enjoyed your stay! We would love to hear about potential improvements to help you have a 5/5 stay in the future. Please feel free to call the hotel's direct line to discuss this further. We hope to see you again!

It looks like you were unhappy. Without details it's hard to help but I guarantee you were are working diligently to not only improve our rooms but staff interaction and cleanliness as well. Thank you for staying with us.

I'm sorry, you may not have noticed depending on which room you were in but we are in that process right now. I hope you will return some time to show you the improvements. Thank you for the time you took for a review.

We really appreciate you taking the time to post a review. When you return, we welcome your feedback for any improvements we might make.

We thank you Dr. Clarke. We have been putting tremendous effort into renovating and training staff to ensure a comfortable stay.. Our Motto: A smile is the most important part of your uniform.

Thank you for taking the time to rate us. Obviously you weren't totally satisfied with your stay and if you choose, please let us know what you would have seen differently so we can address it. We are under constant improvement and welcome your feedback.

Thank you for taking the time to rate us. We appreciate feedback and are always striving to improve. Hopefully we'll see you again in the future.

Thank you for your review. I would have liked to see what was lacking to address those issues. Fortunately there was more good than bad. Thank you for staying with us and hope you will return.

I have spoken to the guest and there was a clear miscommunication on the hotel's part. The guest was overcharged for pet fee by 10 which has been refunded and no additional charges were made.We are in the process of refurbishing tubs and upgrading rooms and your original room slipped through our fingers as the painters were clearly still working in that room. We do ask for a 75 authorization (a hold) because we are a pet friendly hotel but charge for such and because some, other than yourself neglect to inform us they have a pet and for those we reserve the right to charge post-stay. My lack of clear communication caused most of this for which I deeply regret.

I hope we can improve enough to have you back sometime and show you how we've changed. Thank you for your feedback.

Thank you for taking the time to share with us. I hope the work we're in the process of doing to improve our rooms will draw you back sometime.

You should always notify the front desk if you notice a problem. At our hotel or any hotel, we may have been able to fix the issue or change rooms. Remember this at any hotel you stay at. We all want return business and would try our best to rectify any problems.

We are so sorry our hotel is not to your liking. We are working diligently with new paint, shampooing carpets and revitalizing our bathrooms. Hopefully you'll give us another chance in the future to show you.

I apologize for any issues you may have had. We are in the process of refurbishing our tubs and painting rooms. It will be hard to address any other matters without further information. We always appreciate feedback.

We appreciate you staying with us and look forward to your future visits!

I am sorry that you had a bad experience. First may I address that the police were going through the parking lot. The hotels off I-95 in this area are all patrolled by law enforcement. It may not be as noticeable at interior entrance hotels. That room is more worn from long-term use than others and I apologize Rest assured that the housekeeping will be addressed. We are also in the midst of adding new paint and refurbishing our tubs. Thank you for letting us know how we can improve,.

Thank you for taking the time to share your experience.

Thank you Kendrick. We're delighted that you enjoyed your stay and look forward to your return.

I am so sorry for the issues you had with your room. Some of our rooms will be seeing bathroom remodels in the off-season. I hope if you're ever in that situation again anywhere, that you will let the front desk know for a possible room move.

Thank you for staying with us. We are consistently trying to improve and can only do so with the feedback from guests like yourself.

We aren't in the habit of giving lesser rooms for third party but we do have a big group here and that may have caused an issue. Also, smoking rooms are not up-to-date. Either way, I apologize for any inconvenience.

Thank you Mary, being an older hotel we try to compensate with our customer service,

We are so glad you enjoyed your stay! We look forward to hopefully seeing you in the future and continuing to provide a great stay!

We're glad you enjoyed your stay! We hope you decide to give us another visit soon!

Thank you for staying with us and hope you will return.

Thank you for your feedback. We realize that the condition of our hotel is less than others and we try to put our rates accordingly. Covid has hit the industry very hard and we now are able to dedicate our revenue for improvements and we started with the pool. Hopefully you had the chance to enjoy it. That is something we will address immediately. I have forwarded your email to management so they can review it.

Thank you for staying with us. We appreciate feedback.

We sincerely apologize for your poor experience. Unfortunately some of our tubs are stained despite intense scrubbing and thorough cleaning but a dusty room is unacceptable on our end so this will be brought up to our housekeeping. We hope you would be willing to consider giving us another opportunity to have you as our guest in the future.

We are glad you had a nice stay! If you ever experience any issues with key cards or remotes, please let the front desk know. We will gladly replace or repair anything we can. We look forward to your next visit!

We are glad you enjoyed your stay. We look forward to your next visit with us.

Thank you for staying with us.

It is somewhat rundown, our hotel is 37 years old. While I can't say for sure, sometimes our tubs give the impression that they are dirty while they just need refurbishing. However, COVID hit us pretty hard and we have not been able to recoup the losses enough to make those improvements yet. We apologize for any inconvenience this has caused you.

We are a 37 year hotel and we realize that as such, we do not charge the higher rates of other chain hotels. Also unfortunately as much as we hate hearing about supply chain issues, they are real and they have affected us. Linens have been particularly difficult. I apologize for your inconvenience and hope to have those issues resolved in the near future. Thank you for your feedback.

We apologize for the noise. We try to keep the noise down for our guests. If another guest is noisy enough to disturb you, please inform the front desk staff so they can take care of it. This applies to any hotel. Thank you for staying with us.

Thank you for staying with us and hope to see you again soon.

To the best of our ability we try to prevent smoking in our rooms. However, we do not have the ability to stop the behavior. We discourage it at check in and punish it at checkout. I understand your disappointment in breakfast as you described. We will make every effort to address your complaints with the staff and apologize for the inconvenience you experienced during your stay.