Lake

Reviews of Hotel Cristal Caldas

3 out of 5
Hotel Cristal Caldas
Rua António Sérgio 31, Caldas da Rainha

Reviews

8.0

Very Good

Rating 10 - Excellent. 31 out of 99 reviews" "
Rating 8 - Good. 43 out of 99 reviews" "
Rating 6 - Okay. 18 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Graham

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff who made the effort to make us feel welcome and look after our needs. My family enjoyed the terrific breakfast too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight
Excellent Hotel, remodeled rooms were comfortable and clean. Good location.
Stayed 1 night in Nov 2023

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Friendly staff. Great experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sergio

Stayed 1 night in Jul 2023

10/10 Excellent

Dejan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
The hotel is clean and well kept, the rooms spacious enough, the bed was very comfortable, and the staff very helpful. Would definitely go back
Stayed 3 nights in Jun 2020

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
We have stayed at the Cristal a few times.It's location is great, the rooms are fine, price is great. Its decor is a bit dated, but for us that just adds to the charm. Apart from the price and location the the staff are brilliant. We had a medical issue and reception were really kind and helpful.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room was clean and comfortable.
Stayed 1 night in Aug 2019

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and awesome staff! Had a bad Airbnb experience resulting in early checkout. Armed with my frozen pizza, Cristal staff cooked it for me without hesitation!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Bad hotel, caution of extra charges.. and they claimed to have a free parking but they have not hotel parking, just park at the public places outside at your own risk.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Cenayon

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Roberto B d

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Pasi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Esteban

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom hotel
otimo atendimento, bom cafe da manha. boas acomodaçoes, voltaria com certeza
Stayed 1 night in Oct 2023

8/10 Good

António

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Guadalupe

Traveled with partner
Disliked: Amenities
Cambio de toallas correcto, cambio de sábanas no Contratamos el servicio de desayuno y para las personas celiacas muy pobre
Stayed 6 nights in Sep 2023

10/10 Excellent

Fanny

Stayed 2 nights in Aug 2023

8/10 Good

Gauge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfaisant,
Stayed 1 night in Aug 2023

8/10 Good

Glória

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ana Maria

Stayed 1 night in Aug 2023

10/10 Excellent

Cibele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã o local bem limitado.
Stayed 2 nights in Aug 2023

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
De uma forma geral, é agradavel. A sua localização previligiada garante sempre um vista mar muito bonita se virada para o lado del mar menor. Pontos negativos, apenas a animação noturna fraca. Ao contrário do esforço bem conseguido da funcionaria Melanie, que faz animacoes durante o dia. Muito simpatica. Alguns detalhes como a variedade de fruta e sobremesas, que não consegui gostar de nenhuma e erros na confeção de alguns pratos do buffet, são algo a melhorar. Mas vale bem a pena. Gostei e voltaria.
Stayed 1 night in Jul 2023

6/10 Okay

Marcelo

Stayed 1 night in Jul 2023

10/10 Excellent

Claudio

Stayed 2 nights in Jun 2023

8/10 Good

LENITA

Stayed 2 nights in Jun 2023

4/10 Poor

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel
Stayed 1 night in May 2023

8/10 Good

Ana

Stayed 1 night in Apr 2023

8/10 Good

Margarida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação qualidade/preço
Stayed 2 nights in Apr 2023

10/10 Excellent

José Alberto

Stayed 1 night in Apr 2023

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Susana Maria Castro

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Luise

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fint nok til prisen
Fint til et stop på vejen fra en by til en anden. Det var billigt og standarden er derefter. Dårlige senge - fik ondt at at ligge for længe på samme måde. Morgenmaden er i kælderen og er ikke særlig spændende.
Stayed 1 night in Aug 2022

10/10 Excellent

Rui Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Rita Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien, el cuarto limpio y cómodo, el desayuno variado para todos los gustos. Lo más importante fue la amabilidad del personal, especialmente el que nos recibió en la noche.
Stayed 1 night in Jul 2022

4/10 Poor

Maria Minerva

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Las instalaciones necesitan ser renovadas, todo bastante deteriorado, limpieza escasa. Eramos tres y tuvimos que dormir los tres en dos camas, ya que la tercera tenia el colchon deformado. Desayuno con poca variedad. Lo mejor el personal.
Stayed 1 night in Jul 2022

8/10 Good

NUNO

Liked: Cleanliness, staff & service
Bom
Staff de topo sem execepçao,desde a recepçao a Srª da Limpeza.AC fraco,e minibar fraco tambem.Sugeria tambem reverem o imenso barulho do fechar das portas e dos outros quartos e dado haver muito pouca oferta de restaurantes a volta para refeiçoes apostarem mais nesta vertente.Obrigado
Stayed 2 nights in Jul 2022

6/10 Okay

Andreia

Stayed 1 night in Apr 2022

10/10 Excellent

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022