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Reviews of Econo Lodge Fredericksburg near I-95

2 out of 5
Econo Lodge Fredericksburg near I-95
10426 Patriot Hwy, Fredericksburg, VA

Reviews

6.4
Rating 10 - Excellent. 39 out of 221 reviews" "
Rating 8 - Good. 64 out of 221 reviews" "
Rating 6 - Okay. 48 out of 221 reviews" "
Rating 4 - Poor. 36 out of 221 reviews" "
Rating 2 - Terrible. 34 out of 221 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kierra, Culpeper

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Kierra,We're thrilled to hear that you had an easy check-in process during your stay with us. Our goal is to provide a seamless experience for our guests, and we appreciate your feedback. Thank you for choosing our hotel, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Mar 9, 2024
Dear Debra,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEcono Lodge,Frederickksburg, Va

8/10 Good

Tiffany

Traveled with family
Liked: Staff & service
Ok for a right now fix
Very decent for a motel, no roaches thank God. Heat/AC unit works, but extremely dirty and dusty. Some of the pillows gave a scent of urine.. floors could use a sweeping and mopping for sure.
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 14, 2024
Good morning Tiffany,Thanks for taking time to give us feedback staying exprience with us. We gald to see that you like our place which feel decent. As per other stuff, like AC units little dirty and pollow cases so we will promise you take care of that properly on going efforts and try to provide as much as cleanliness standards. Your sincerely, Management

8/10 Good

Tonino Di

Liked: Staff & service
Very good for overnight stay
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Tonino Di,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

4/10 Poor

Yves

Disliked: Cleanliness, property conditions & facilities
Forget IT....no breakfast....coffre was terrible
Stayed 1 night in Dec 2023
Response from General Manager on Dec 10, 2023
Good Evening Yves,Thanks for taking time for survey. your words r key for our success. We can see that your recent exprience stay with us was not fulfil. As per you mention, NO Breakfast that doesn't mean to us. We set up the complimentry continental breakfast menu as per Choice Hotel International guidelines. So that how we follow the insutruction for hotel management. Once again, we r apologies for inconvenience from our entire team. We will assure you to improve our standard and services for all our future mutal guests like you. ThanksGM

10/10 Excellent

George

Stayed 1 night in Nov 2023
Response from General Manager on Dec 10, 2023
Good Morning George,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

2/10 Terrible

Phil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked the room late in the evening and 2 rooms were dirty with one of the rooms having a bedbug. Did not stay at this facility
Stayed 1 night in Oct 2023
Response from General manager on Oct 7, 2023
Good afternoon Phil,Thanks for your comment. First of all , We never had bed bug in our hotel so i don’t know how they come. Might be you bring it or what we don’t know. We r inspecting our rooms regularly after housekeeping process and we r not find anything thing so how can u said that without any evidences! Also I saw you other room but there were nothing wrong and I rent that same room after your check-out of the hotel and no one have any complaint. So what make difference to you compare to others. Any way thanks for at least choosing our hotel and we will promise to take care proper maintain our facility. Thanks

2/10 Terrible

Abdallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 20, 2023
Dear Abdullah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

6/10 Okay

Abdallah

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from General Manager on Sep 16, 2023
Good Morning Abdallah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stop for a quick few hours of sleep during our travel south. Clean and right off I-95
Stayed 1 night in Sep 2023
Response from GM on Sep 12, 2023
Good Morning Melanie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg , Va

4/10 Poor

Abdallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Sep 7, 2023
Good Afternoon Abdullah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Econo Lodge, Fredericksburg, Va

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this place to anyone.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 14, 2023
Dear Sherry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 27, 2023
Good Morning Larry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEconolodgeFredericksburg, Va

10/10 Excellent

Peter

Stayed 1 night in Jun 2023
Response from General Manager on Jul 14, 2023
Good Afternoon Pete,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEconolodgeFredericksburg, Va

8/10 Good

Gerald

Liked: Staff & service, property conditions & facilities
You get what you pay for , not bad for the $
Stayed 1 night in May 2023
Response from General Manager on May 22, 2023
Good Afternoon Gerald,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General ManagerEconolodgeFredericksburg, Va

8/10 Good

Erin

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff at desk. Continental breakfast area was clean. Highway traffic noisy at times. Not enough towels provided for the 4 registered guests.
Stayed 1 night in Mar 2023

6/10 Okay

Jay

Traveled with family and small children
I get it, it’s a whistle-stop hotel stay off the I95 for about $112. The hotel lobby as well as our room had the overpowering odour of mothballs. To the point that we woke up at 4:30 am to leave after a 14hr driving day because everyone felt ill. Not sure if it’s a tactic to keep pests at bay or if it’s something else but it’s not acceptable. Combine with the proximity to the adjacent local highway and travellers need think hard about how much sleep they want/need. It should be noted some of the chemicals in mothballs can cause reversible health effects that include headaches, nausea, eye and nose irritation and coughing, all of which with the exception of nausea we all experienced.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
About what you would expect
Overall it was good. The only problem i had was the free continental breakfast was awful. It was muffins from a box, toast and only two kinds of cereal. The milk said it was one day past expiration but thats not all that uncommon. They really didnt try with the breakfast
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 13, 2023
Good Afternoon Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM EconolodgeFredericksburg, Va

10/10 Excellent

Diane

Stayed 1 night in Oct 2022

8/10 Good

Renate

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Shower curtain was dirty and breakfast was crap and not as advertised
Stayed 1 night in Oct 2022
Response from General Manager on Oct 7, 2022
Good Evening Renate,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I apologies to your recent stay with us because couple of spots which you mention make you not happy. I assure you we will hang the clean shower curtain for moving forward all our mutual guests rooms. Second, we don't have idea why not you comfortable with breakfast but I let you know we follow the guideline for breakfast as per Choice Hotels Internationals. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Have Great Evening. Thanks

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
About what was expected for a budget motel. Could have been cleaner around the edges and in the corners, the 'breakfast' area was not well lit with limited selections. The (what I assumed to be) owner was friendly and helpful. Overall a good night's rest on the road.
Stayed 1 night in Oct 2022
Response from General Manager on Oct 5, 2022
Good Afternoon Keith,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel located right off the highway. Would definitely stay here again.
Stayed 1 night in Sep 2022
Response from General Manager on Oct 5, 2022
Good Afternoon Anna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

10/10 Excellent

John

Stayed 1 night in Sep 2022
Response from General Manager on Oct 5, 2022
Good Afternoon Mr. John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, staff & service
It met my expectations for a room. Nothing bad/ wrong and nothing special/great.
Stayed 1 night in Sep 2022
Response from General Manager on Oct 5, 2022
Good Afternoon Mr. Don,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

2/10 Terrible

Brittany

Stayed 2 nights in Aug 2022
Response from General Manager on Aug 11, 2022
Good Afternoon Brittany, Thanks for taking time for survey us. We are apologies for you inconvenience stay with us and can't full fill your expectation. We know that why your r not happy because of you won't get your refund from the Expedia. Also, hotel policy is 'No Refund' from any reservation come from 3rd Party. The guy with you I already show to him how use hand shower bathroom. We take your comments seriously and try to improve our guests services which make better feel all our future mutual guests. Thanks General Manager

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine.
Room was clean and accommodations were fine, breakfast was something to desire not many choices.
Stayed 1 night in Jul 2022
Response from General Manager on Jul 22, 2022
Good Afternoon Don, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stop, sleep and get up and go
Stayed 1 night in Jun 2022
Response from General Manager on Jul 22, 2022
Good Afternoon Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

2/10 Terrible

CRYSTAL

Disliked: Staff & service, amenities
Upon check-in which was about 1030pm, I was advised that I had a smoking room and that I could up grade to a non smoking room for very little cost. The clerk there made me wait while he fidded on the computer in front of him. After a few minutes I told him that it was late, I was really tired and had to use the rest room, so never mind just give me what I alteady had reservations for. He told me not to go and that for just nine dollars I could upgrade to a non smking room with two beds. I paid him the addional cost and he gave me the room key. After checking out the location of the room I parked my car and went inside to inspect the room. After that I went back to my car for my luggage. My cell phone rang and upon answering it, it was the hotel clerk. He requested additional money from me. He said that the room would cost me more than he anticipated. It is after 11pm at night now. He wanted me to come back into his office and pay the money. I explained to him that what he was asking was wrong, bad business and unsafe. He was raising his voice in anger. He told me he works 24hrs around the clock. He said that he was not the one responsible for the short cash. I told him it was poor business practices to change the price the way he was doing. I complained about the treatment that I was receiving, about the service and that if he continued a bad review would follow. I told him, I would pay the additional money of now $15 during the morning hours when things were safer.
Stayed 2 nights in May 2022
Response from General Manager on Jun 13, 2022
Good Morning Crystal, Thanks for taking time survey for us. As per your reservation situation at hotel it is guest responsibility what ever amount is top that supposed to pay by guest. 3rd party reservation company they put their virtual card and we charge only amount they put into card. Hotel management was done their duty that night time when you already check-in. But later we figure out the difference so that's manager was call you night time. Management has rights to make transactions straight with all mutual guests doesn't matter what ever time frame. Manager was doing duty on that night and unnecessarily he was not bothering you. Management knows and will improve more business practice with loyal guests. We glad to see that you shows in the office in the morning and clear dues. It was looks osam with fair terms. Thank you for staying with us. Good Day.

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nights sleep
Stayed 1 night in May 2022
Response from General Manager on May 22, 2022
Good Afternoon Nikki, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer Service
The staff is unprofessional. I called the hotel to cancel a reservation and spoke with someone who was very rude and hung up on me multiple times. I was treated like I was bothering them by just calling. When I finally reached a person willing to assist me it was too late to cancel or reschedule. If I had stayed at the hotel, the customer service I received over the phone leads me to suspect my stay wouldn't have been much better.
Stayed 2 nights in Apr 2022
Response from Ankit on Apr 6, 2022
Good morning Jamal, Thank for taking time to the words for our service standard. I know you were called the hotel for cancel the reservation but as I told you your reservation was Pre-paid third- party already. The hotel cancellation policy is 48 hours before check-in. No exception on that. If you like to check on site www.choicehotels.com in search box put our hotel name and you can see all the information. Once again we really apologies you wouldn't get the refund as per policy. Best advice, moving forward when you make reservation always check reservation cancellation policy. Thanks General Manager

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Dusty and stuffy, but it matches the price. Otherwise okay!
Stayed 1 night in Apr 2022
Response from Ankit on Apr 6, 2022
Good morning Sarah, Thanks for taking time to survey for us. Your words are big assets for our business. I can see the you had some unfavorable experience in our hotel but we will keep improving our services day by day and trying to make 100% memorable experience to all our loyal guest. Once again, I am apologize to on behalf our staff members but expecting to see you again in future and you can see the difference. Thanks General Manager.

2/10 Terrible

Iryna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed and wouldn’t advise this hotel. It was my mistake to choose this one although I spent only night there.
Stayed 1 night in Apr 2022
Response from Ankit on Apr 6, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks General Manager

2/10 Terrible

Sheena

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very filthy. It was so dusty all over. The bathroom had mold. The lobby was filthy and smelly. The breakfast was a joke. The surrounding was noisy because of traffic, so couldn’t sleep well.
Stayed 1 night in Mar 2022
Response from Ankit on Apr 6, 2022
Good morning Sheena, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks General Manager

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
We just stayed for night after driving. Not many bells and whistles but bed was okay, shower was hot, ac worked fine
Stayed 1 night in Mar 2022
Response from Ankit on Apr 6, 2022
hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thanks General Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022
Response from Ankit on Feb 9, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge (540) 898-7100

2/10 Terrible

LaRon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. The place was dirty and I still didn't get my refund.
Stayed 1 night in Dec 2021
Response from Ankit on Feb 9, 2022
Good morning William, As per hotel Cancellation policy is 48 H/R. We can't get the cancellation before the check-in date. So that's you impacted No Show Charges. Also, Its 3rd party guaranteed reservation which is prepaid. Just let you know moving forward, any hotels & motels you go make sure First Cancellation policy. Thanks GM

6/10 Okay

Shelley

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Michele Laine, Mineral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was updated and very clean
Stayed 1 night in Oct 2021

4/10 Poor

Susanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sticky floor, giant spider in the bathroom, no hairdryer or coffee maker. Scary place. There was an unpleasant odor as well.
Stayed 1 night in Oct 2021

8/10 Good

Justin

Traveled with family
Disliked: Amenities
We asked for a non smoking room. We were on the second floor. When we got there there was a family in the room next to us, kids screaming and man hanging over balcony with a cigeratte in his mouth. I spoke and he look at me like "who are you looking at". We went to dinner and came back and didn't see him again. My husband has a sensitive nose and definitely smelled smoke. Overall room was nice, but if you can't deal with smoke, they need a wing just for non smokers. Not really any good restaurants around, you have to drive quite a distance and coffee in the am was like dirty water. Would not stay here again. Sorry.
Stayed 1 night in Sep 2021
Response from Ankit on Sep 14, 2021
Good morning Justin, Thanks taking time for survey for your experience with us. We see that you like our room standard overall specially upstairs. We know that you little bit no happy because of other people are smoke in balcony which we can't control. Hotel management has no right to stop someone smoking habit. Moving forward we look after this situation with others. Also, there are plenty of restauents nearby our hotel. If you have ask front office we can show the right direction as per your taste of food. Anyway, once again thanks from entire team of our hotel and will expecting to see you again in the future and see the difference. Thanks General Manager

8/10 Good

Michelle

Stayed 2 nights in Aug 2021

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No wash cloths. Smoke pot outside my door and I’m a non smoker. Every time I left my room all I could smell was smoke. Needs renovating. Very dated
Stayed 1 night in Aug 2021
Response from Ankit on Aug 12, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Econolodge Staff GM Econolodge (540) 898-7100

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we have is that access to the motel is restricted from the other side of the highway due to the concrete median. We had to pass the motel, turn into gas station and enter the highway before turning into the motel parking lot. It was difficult due to heavy traffic and being right at the traffic lights.
Stayed 2 nights in Aug 2021
Response from Ankit on Aug 12, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge (540) 898-7100

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ankit on Aug 12, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge (540) 898-7100

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was NOTHING I liked about this place! It was FILTHY!!! I would not have wanted a pet,if I had one, to stay in this hotel. I would avoid this place like a plague.
Stayed 1 night in Jul 2021
Response from GM on Jul 18, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Econolodge Staff GM Econolodge (540) 898-7100

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Easily accessible from highway. If you are looking for breakfast, this is not the place. Wrapper cupcakes and muffins. Little debbies. Thats all.
Stayed 1 night in Jun 2021
Response from GM on Jul 18, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Econolodge Staff GM Econolodge (540) 898-7100

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The “closet” was a part of the bathroom and there was one hanger. The sofa looked old and uncomfortable, so I didn’t sit on it. The air conditioning was fine and there were many tv channels to choose from.
Stayed 1 night in Jun 2021
Response from GM on Jul 18, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Econolodge Staff GM Econolodge (540) 898-7100

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The bed was not comfortable at all. The room was very clean.
Stayed 1 night in Jun 2021
Response from Ankit on Jun 24, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ankit Darji General Manager Econo Lodge 5408987100