Ratings based on 982 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

THAT IS THE WAY HOTELS SHOULD BE

Posted Aug 25, 2014
Location: For me it was close to airport, car hire services, restaurants and these were most important
Before arriving the hotel you could tell how wonderful the staff were from telephone conversation. What a bunch of nice people. Pickup from airport was swift. Check-in was flawless. Made extra demands and were met like it was normal. Oh Steve - He is the maintenance guy who like a overlapping defender goes all the way to assist in just about any aspect of making your stay pleasing. I will always come back here!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Great Value for Money

Posted Aug 24, 2014
Pros: The hotel staff are tremendous! Additionally, they work very hard at providing a nice breakast, with a changing menu to prevent boredom.
Cons: Nothing
Location: Location has easy access from highway, with several restaurants close by.
Really a great and pleasant surprise. The hotel is nicer than the photos, which is a switch from normal website photos. The staff could not be better, and the freshly bake cookies at the front desk don't hurt. I will use this property in the future without hesitation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlottesville, VA

Dulles Airport hotel

Posted Aug 11, 2014
The stay was good compared with the price of the room, the hotel was close to the airport
3 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Nice bigs rooms

Posted Aug 8, 2014
The room was very spacious. The bed was so soft I couldn't feel anyone get on or off. The water pressure was so good. The only problem was the breakfast but it's free so what do you expect.
Comment from Hotel Management
Aug 20, 2014 by Dave, Hotel Management
I am happy to hear you were satisfied with your room and service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel close to the airport

Posted Aug 8, 2014
Nothing special but they have shuttles to and from the airport
4 out of 5
Recommended
for Families
by A verified traveler from newyork

Nice hotel close to every place

Posted Aug 6, 2014
Pros: Hotel staff cleanliness breakfast.
Excellent and we enjoyed with our pet and family which is rear in other places.next time we will choose best western for our stay. Very relaxing .
4 out of 5
Recommended
for Everyone
by A verified traveler from Puget Sound region

Good bed, helpful staff

Posted Aug 6, 2014
Pros: Bed was good.
Location: Shuttle to airport
We only stayed one night prior to catching a plane from Dulles airport. Bed was comfortable, most important thing for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2014
My room was very clean and comfortable I had a great time there
1 out of 5
by A verified traveler

Close to Dulles airport but I would not recommend

Posted Aug 2, 2014
Lady at check in was terrible. Reservation was not correct room smelled. Clerk at check out was good
Comment from Hotel Management
Aug 20, 2014 by Dave, Hotel Management
I am sorry to hear of your unfortunate stay. I am stunned fto hear of the srevice issues and I have made sure we did some re-training with all the team to make sure our guests feel welcome and satisfied.
4 out of 5
Recommended
for Everyone
by A verified traveler

worth the money

Posted Jul 27, 2014
good for the money,courteous staff,shuttle to the airport and town centre mall