Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to I-95

Posted Jul 23, 2015
Pros: Location.
Cons: Please note comments above.
Location: Hotel is surrounded by all the standard stores/eateries one would expect to find.
The best part of this hotel was the proximity to the interstate. Otherwise it is your basic, average hotel en route from A to B. Room had a mustiness that either we got used to or disappeared in time. Rug felt damp, and we were told it was due to cleaning. The a/c was not fully functioning, nor were all the tv channels, along with slow functioning bathroom facilities. But the room was clean, the beds comfortable, and the staff was nice. Bottom line, for a one night stay on a highway it was adequate. I am not sure it would be my first choice again, but I would take it if I had no other options. Also, I think my expectations were unintentionally raised when the receptionist answered with "welcome to the newly reonvated Best Western." Lobby aside, I am not sure what was newly renovated. Room doors need painting, rooms are small for the size of the furniture, and a host of othe minor items do not reflect any recent makeover. Perhaps if this greeting were not offered, I would not have been so surprised at the state of the hotel. I was looking for, not luxury, but sharp and spiffy, which this was not.
Comment from Hotel Management
Jul 26, 2015 by Steve, Hotel Management
thanks for your honest comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Pet Friendly

Posted Jul 18, 2015
Pros: Great location and wonderful parks.
Cons: Inform guests about the handles on the door
Location: Nice river paths and a lot of history
It was nice to be able to share our get a way with our pooch. Just one warning to pet owner, our pooch broke out of the crate while we left and when we returned and saw the door open a crack, we freaked. Luckily she was still cowering in the room. We learned that hotels have a safety latch and handle door knobs, this allows the pooch to jump up and open the door. Who would think this was possible?? Extra latches for your houdi's! Nice park behind the Best Western and so many pet friendly parks and places to eat in the area. Also pet owners are friendly people!
Comment from Hotel Management
Jul 26, 2015 by Steve, Hotel Management
We appreciate your comments and suggestions
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Just a quick overnight, with a late check in.

Posted Jul 6, 2015
Pros: Good location, but more important clean and convenient
Location: Good location for anything you wish to do in the Fredericksburg area. Near the Centeral Park Mall if you need it but quiet, a big plus.
Check in was quick, uncomplicated and completed with a minimum of fuss. The room was clean, quiet and parking was easy right by the door. We travel with 2 small dogs and this was not a problem, a small pet deposit and we were done. Yes, I would recommend the Best Western and yes I would stay again.
Comment from Hotel Management
Jul 8, 2015 by Steve, Hotel Management
Really appreciate your comments. Happy that your experience was good. Hope your pets enjoyed
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Hotel was good except a few critters in the room.
Comment from Hotel Management
Jun 23, 2015 by STEVE, Hotel Management
we are so sorry that you experienced some sort of pest, it upsets us that we let you down, and we are going to work on this right away, and we hope you will give us another chance OWNER
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Close to where my brother lives

Posted May 4, 2015
Pros: Convienence
Cons: Nothing
Location: We travelled all around the area
We had a good time things were easy to get to from this location
Comment from Hotel Management
Jun 23, 2015 by steve, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iow

great location

Posted Apr 23, 2015
This was a great location for touring Fredericksburg and Chancellorsville., kind of in between both of them. I am not a fan of hotels that have the doors on walkways of inside corridors but it was quiet and you didn't hear noise from the road since it was back aways from it. the only noise I heard was the birds waking me up in the morning. It was pretty crowded as we got one of the last rooms available. no elevators which was bad for us since we were on the second floor and around the other side from parking. Had a Shoney's restaurant in front of the hotel and in the same parking lot, there was a KFC, Subway and Dunkin Donut Shop. Gas at the light out of the parking lot so handy for getting out of town.
Comment from Hotel Management
Jun 23, 2015 by steve, Hotel Management
Thank you for staying with us!, I hope you will call us next time you're in the area, so we can ensure you get a first floor room that you can park right in front of. We also will be happy to assist with any baggage , at any time.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good

Posted Apr 6, 2015
all was good...no bananas at breakfast other than that very nice quick stay
Comment from Hotel Management
Jun 23, 2015 by GM, Hotel Management
Thank you for staying with us, and we are sorry that we did not have bananas on that particular morning, but we do normally have them when available
5 out of 5
Recommended
for Everyone
by A verified traveler from sandstone mn

We would do again

Posted Mar 23, 2015
Clean, quiet, great breakfast,very nice staff and good location. This survey is too long and you are not going to get people to do it it isn't realistic
Comment from Hotel Management
Jun 23, 2015 by Steve, Hotel Management
Thank You
5 out of 5
Recommended
for Couples
by john from pa.

Good Comfort

Posted Mar 19, 2015 on Hotels
Nice hotel, a little tricky getting into the lot, but a very nice hotel for the money. Breakfast was better than average.
Comment from Hotel Management
Jun 23, 2015 by Steve, Hotel Management
Thank you for staying with us, we take a great pride in offering our guests an expanded complimentary breakfast buffet that isn't " the usual hotel breakfast " so that we can offer a greater value and surprise .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Pros: we enjoyed being on the 2nd level.
Location: We were very close to a lot of shopping an entertainment.
we arrived before check in and the staff did there best to get us in the room as early as possible
Comment from Hotel Management
Jun 23, 2015 by steve, Hotel Management
Thank you for choosing us, hope to see you again