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Place was nice, clean right off the highway. The room had a lot of light at night and there was no option to have the fan run continously. The pillows were half the normal size and hard to sleep on
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
6/10 Okay
Douglas
Traveled with family
Apr 21, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was dirty, we had a maintenance person come to the room to vacuum and clean the fridge...which was disgusting.
Douglas
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are sorry to hear that your stay did not meet your expectations. We do hope that you notified our team on site during your stay of your particular issues so that we had the chance to assist you. We do hope that you'll consider trying us again in the future to experience the superior stay that we strive to offer all of our guests.
8/10 Good
Robert
Traveled with partner
Apr 20, 2024
Overall a great location.
Robert
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
6/10 Okay
Pia
Apr 19, 2024
Liked: Staff & service
/
Pia
Stayed 2 nights in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
10/10 Excellent
Donald, Oakland
Apr 19, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Donald
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
Very clean room. Was concerned that it may not be clean because the lobby and hall carpets were dirty.
Will stay again.
Donna
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you had no issues during your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
8/10 Good
Daniel
Apr 12, 2024
Daniel
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
This is a one night stop in a 1000 mile trip. The location off 95 is perfect for us. The facility is very nice, clean, and extremely budget-friendly.
I'd definitely stay here again if the opportunity presented itself!
John
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that our location was convenient for you and that you enjoyed the property!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
4/10 Poor
diane
Traveled with family
Apr 10, 2024
The property was mediocre at best. The breakfast was terrible!
diane
Stayed 2 nights in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.We are so sorry that you did not enjoy breakfast. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.
6/10 Okay
Ed
Traveled with group
Apr 10, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head sprayed all over the place. The handle was broken as well. Will not stay again.
Ed
Stayed 1 night in Mar 2024
Response from Director of Sales on Apr 16, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are so sorry that the shower head splashed everywhere and that you had maintenance issues in the bathroom. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.
Clean, comfortable, and safe. Great highway access.
Michael
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you found our location to have great access to the highway and that you found our property to be clean.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Nice clean room. Professional, friendly staff. Great free breakfadt.
Timothy F.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are so happy to see you enjoyed your time with us so much - we love perfect 10sPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
It was perfect location for a one night stay during our road trip. All the restaurants and shops are in the same road.
Nadine
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy that you stayed with us during your road trip and found our location to be ideal. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you found our staff to be friendly! Again, thank you for choosing Comfort Suites Fredericksburg North.
10/10 Excellent
Anita
Traveled with partner
Apr 2, 2024
Liked: Cleanliness, staff & service
Great bed and pillows.
Anita
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are pleased to know that you found the room to be comfortable. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
10/10 Excellent
Christine, Franklinville
Mar 31, 2024
Christine
Stayed 2 nights in Mar 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
10/10 Excellent
Heon
Traveled with family
Mar 28, 2024
Liked lot.
Heon
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 29, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are pleased to know that you had a great experience and would love the chance to host you again in the future!Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for your review. We are so happy that you had an excellent time staying with us at the Comfort Suites Fredericksburg North.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
10/10 Excellent
Arlene
Mar 9, 2024
Liked: Property conditions & facilities
The front desk guys were friendly and helpful. The room was spacious.
Arlene
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 15, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It is so great that you found our staff to be friendly and helpful. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to see you enjoyed your time with us so much - we love a perfect score!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you found our location to be convenient. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
6/10 Okay
Sharon, Rochester
Traveled with partner
Feb 23, 2024
Stayed In room 324 and bed was Roo hard. Comforter was so short only came up to my waist
Sharon
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are sorry to hear that you felt the bed was rock hard and the sheets were short. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.
8/10 Good
Bruce
Feb 17, 2024
Bruce
Stayed 1 night in Feb 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
10/10 Excellent
Lisa
Feb 16, 2024
Lisa
Stayed 1 night in Feb 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.
Thank you for taking the time to submit a review regarding your our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We take mentions of any type of bugs in the hotel seriously and have put in place our standard protocol to confirm this. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed along your concern to our management team and someone will be in touch with you directly.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you found our location to be convenient. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
10/10 Excellent
kathy
Traveled with family
Feb 8, 2024
Liked: Cleanliness, amenities
Always greay
kathy
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you had a nice stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are pleased to know that you enjoyed breakfast and found our staff to be helpful. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are so happy to know that you found everything to be professional. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
My room was so cozy and comfortable I felt right at home and it was very very clean
michelle
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 24, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to see you enjoyed your time with us so much - we love perfect 10s! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are sorry to hear that you had a noise and cleanliness issue during your stay and we understand how frustrating that can be. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.
Check in was easy, the clerk pleasant. The rooms were clean and the breakfast was very tasty.
Judith
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 17, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.It is so great to know that you found check in to be easy and breakfast tasty! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.
4/10 Poor
Lisa
Business traveler
Jan 14, 2024
Disliked: Cleanliness, amenities
Had to move as first King Suite had not been cleaned. Dirty towels and bed was not even made-upò. Moved to new room. We had half pillows on the bed. Asked about those to staff. Staff said this is the pillows we have. I figured out you have to pull out the pillow case to make a full size pillow. Does staff not say how to do it? Over all I can say is I had hot water.
Lisa
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 17, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We understand how frustrating it could be to enter a room that isn't ready and have to move around. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.