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Reviews of Comfort Suites Fredericksburg North

2.5 out of 5
Comfort Suites Fredericksburg North
541 Warrenton Road, Fredericksburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 80 out of 1004 reviews" "
Rating 4 - Poor. 42 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never saw pillows like that.
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay there again
Stayed 3 nights in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice, clean right off the highway. The room had a lot of light at night and there was no option to have the fan run continously. The pillows were half the normal size and hard to sleep on
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was dirty, we had a maintenance person come to the room to vacuum and clean the fridge...which was disgusting.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are sorry to hear that your stay did not meet your expectations. We do hope that you notified our team on site during your stay of your particular issues so that we had the chance to assist you. We do hope that you'll consider trying us again in the future to experience the superior stay that we strive to offer all of our guests.

8/10 Good

Robert

Traveled with partner
Overall a great location.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Pia

Liked: Staff & service
/
Stayed 2 nights in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

Donald, Oakland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were too hard
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Was concerned that it may not be clean because the lobby and hall carpets were dirty. Will stay again.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

8/10 Good

Denis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great position
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Timothy F.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you had no issues during your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one night stop in a 1000 mile trip. The location off 95 is perfect for us. The facility is very nice, clean, and extremely budget-friendly. I'd definitely stay here again if the opportunity presented itself!
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that our location was convenient for you and that you enjoyed the property!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

4/10 Poor

diane

Traveled with family
The property was mediocre at best. The breakfast was terrible!
Stayed 2 nights in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.We are so sorry that you did not enjoy breakfast. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

6/10 Okay

Ed

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head sprayed all over the place. The handle was broken as well. Will not stay again.
Stayed 1 night in Mar 2024
Response from Director of Sales on Apr 16, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are so sorry that the shower head splashed everywhere and that you had maintenance issues in the bathroom. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and safe. Great highway access.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you found our location to have great access to the highway and that you found our property to be clean.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Timothy F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Professional, friendly staff. Great free breakfadt.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are so happy to see you enjoyed your time with us so much - we love perfect 10sPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Nadine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect location for a one night stay during our road trip. All the restaurants and shops are in the same road.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy that you stayed with us during your road trip and found our location to be ideal. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you found our staff to be friendly! Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service
Great bed and pillows.
Stayed 1 night in Apr 2024
Response from Director of Sales on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are pleased to know that you found the room to be comfortable. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Christine, Franklinville

Stayed 2 nights in Mar 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 1 night in Mar 2024
Response from Director of Sales on Apr 3, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Heon

Traveled with family
Liked lot.
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 29, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are pleased to know that you had a great experience and would love the chance to host you again in the future!Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Renhao

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 15, 2024
Thank you for your review. We are so happy that you had an excellent time staying with us at the Comfort Suites Fredericksburg North.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Arlene

Liked: Property conditions & facilities
The front desk guys were friendly and helpful. The room was spacious.
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 15, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It is so great that you found our staff to be friendly and helpful. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great! Clean room!
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 15, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to see you enjoyed your time with us so much - we love a perfect score!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Erik

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Close to restaurants and highways.
Stayed 1 night in Mar 2024
Response from Director of Sales on Mar 15, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you found our location to be convenient. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Sharon, Rochester

Traveled with partner
Stayed In room 324 and bed was Roo hard. Comforter was so short only came up to my waist
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are sorry to hear that you felt the bed was rock hard and the sheets were short. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

8/10 Good

Bruce

Stayed 1 night in Feb 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Director of Sales on Apr 22, 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

David

Stayed 1 night in Feb 2024

10/10 Excellent

Harold Wilson

Stayed 2 nights in Feb 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Virginia

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedbug bites
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for taking the time to submit a review regarding your our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We take mentions of any type of bugs in the hotel seriously and have put in place our standard protocol to confirm this. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed along your concern to our management team and someone will be in touch with you directly.

8/10 Good

Lori, Reading

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right off 95.
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you found our location to be convenient. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, amenities
Always greay
Stayed 1 night in Feb 2024
Response from Director of Sales on Feb 28, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you had a nice stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and Staff was helpful
Stayed 1 night in Jan 2024
Response from Director of Sales on Feb 6, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are pleased to know that you enjoyed breakfast and found our staff to be helpful. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

6/10 Okay

MIchael

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness
Everything was very profesdional
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 30, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are so happy to know that you found everything to be professional. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

2/10 Terrible

Risto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was so cozy and comfortable I felt right at home and it was very very clean
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 24, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to see you enjoyed your time with us so much - we love perfect 10s! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

4/10 Poor

David, oakland

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and noisy
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 24, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are sorry to hear that you had a noise and cleanliness issue during your stay and we understand how frustrating that can be. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, the clerk pleasant. The rooms were clean and the breakfast was very tasty.
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 17, 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.It is so great to know that you found check in to be easy and breakfast tasty! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

4/10 Poor

Lisa

Business traveler
Disliked: Cleanliness, amenities
Had to move as first King Suite had not been cleaned. Dirty towels and bed was not even made-upò. Moved to new room. We had half pillows on the bed. Asked about those to staff. Staff said this is the pillows we have. I figured out you have to pull out the pillow case to make a full size pillow. Does staff not say how to do it? Over all I can say is I had hot water.
Stayed 1 night in Jan 2024
Response from Director of Sales on Jan 17, 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We understand how frustrating it could be to enter a room that isn't ready and have to move around. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

2/10 Terrible

Denice

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024