Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom gunnison Co.

Great location and shuttle to and from the Metro

Posted Jun 1, 2015
Let me start by saying I'm a Marriott fan and I thought this hotel would be as good as the Residence inn at Crystal City. I stayed at that hotel in March and had a wonderful stay.The cost was about the same if not more this time. We were given a room up high as requested but it was a handicapped room. I didn't notice till after I unpacked. There were no mirrors in the room and the bathroom sink area was so small. I would not recommend this hotel There is no breakfast with your stay and no microwave either
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boone, North Carolina

Good facility, excellent location.

Posted May 31, 2015
Pros: Location
Cons: Front desk service.
Location: N/A
Good experience except most staff at front desk were not American therefore hard to understand and be understood. Road work made it somewhat difficult to navigate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Very nice hotel in a good location

Posted May 28, 2015
I was very pleased with my stay at this hotel. It was clean and looked nice and the shuttle service was very convenient.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Utah

Easy accesss to the monuments/museums

Posted May 27, 2015
Really good shuttle service that will take you to the airport and metro, which makes easier to see the monuments. The restaurant in the hotel is really good and has a decent price, which will be comparable to what you pay if you go eat out. The rooms were outdated and wear out. Expected more based on my stay in other similar hotels. Experience with hotel staff was not consistency, had positive and negative interactions with them. Experienced an issue with my room and they quickly and promptly resolved the problem.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Carolina

better value in the area

Posted May 22, 2015
Pros: Location and price
Cons: Include a breakfast or happy hour
Location: This area is mostly hotels for business reasons. Lots of restrauants of many, many cuisines within walking distance...Metro also in walking distance.
We got a corner room. It was supposed to be big enough for 5 but really only 4 with twin double beds so one of us stayed with a relative in another room.. Nice size TV and a little refrigerator to cool drinks. No included breakfast but restrauants abound in the area. Van to airport for free, too. Staff was very friendly and helpful. Definitely would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monument CO

Nice hotel a mile from Metro

Posted May 18, 2015
Quiet hotel near airport. Crystal City Metro a mile away. Crystal City shopping a plus. Use Uber to get around town instead of $$$ cab. Pool too cold! Starbucks and restaurant / bar downstairs a convenience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Clearwater, Florida

Great amenities and customer service

Posted May 17, 2015
Pros: Everything but especially the breakfast, closeness to Metro and shopping. We also liked having a kitchen. The room was very clean.
Cons: Nothing
Location: Close to Metro, airport,shopping mall, drug store and grocery store.
We were on vacation and commuting into Washington on a daily basis. The hotel was convenient to the Metro, shopping and the airport. We found the suite very clean and comfortable. Staff was friendly and helpful. It was great having access to complimentary shuttle service within a mile of the hotel. The complimentary breakfast was great.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Orlando, FL

Easy to get to and from both the airport and Metro

Posted May 7, 2015
Pros: Staff attentiveness
The staff was extremely polite and helpful. They went far and beyond to assure I was accomodated at all times.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice and well located.

Posted May 4, 2015
It is in Crystal city which is a nice area in Arlington, you have handy different shopping options, restaurants, other hotels, Alexandria, and transportation to go and visit the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford, UK

Nice straightforward hotel

Posted Apr 30, 2015
Pros: Friendly staff, clean rooms, good price, good location
Cons: Elevators are a bit infrequent...
This was a business trip, so the facilities and room comfort were fine. Free wifi was good strength all over the site. Breakfast in the Bistro was fine and reasonably priced.