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Reviews of Courtyard by Marriott Dulles Town Center

3 out of 5
Courtyard by Marriott Dulles Town Center
45500 Majestic Dr, Sterling, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 876 reviews" "
Rating 8 - Good. 265 out of 876 reviews" "
Rating 6 - Okay. 42 out of 876 reviews" "
Rating 4 - Poor. 17 out of 876 reviews" "
Rating 2 - Terrible. 10 out of 876 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and many restaurants around. Period.
Stayed 1 night in Feb 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

RADMILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Suhatai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were late for shuttle bus for 10 minutes. The staff at the front desk was really helpful. She finally drove us to the airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Very helpful and welcoming. Facilities are great. Gym is really nice. Starbucks coffee available on site. Rooms comfortable and well equipped. Would definitely return to this property.
Stayed 10 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Comments everything excellent and good condition
Stayed 1 night in Nov 2023

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

Caroline, Oakland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great- awesome lobby and shared spaces. Only complaint (not related to the hotel), is that it's difficult to walk to nearby stores and restaurants due to the major roads surrounding the property without cross-walks. They do have food on the property (American classic cuisine), and a great bar! Super friendly service.
Stayed 1 night in Sep 2023

6/10 Okay

Leah

Business traveler
Liked: Staff & service
Disliked: Amenities
This property was just meh. For nearly $300/night I would expect more. I stayed for two nights and housekeeping didn’t provide any services, didn’t even take out the trash. There’s also no security - anyone could walk in and go to any floor, no room key required. This was obvious to me when a random guy walking the halls tried to find out what floor I was staying on - made me very uncomfortable. The room and bathroom were pretty much as basic as you can get, I’d expect more from Marriott.
Stayed 2 nights in Sep 2023

10/10 Excellent

Reyann

Stayed 1 night in Sep 2023

10/10 Excellent

Brock

Stayed 1 night in Jul 2023

8/10 Good

IKENNA

Liked: Cleanliness, staff & service, property conditions & facilities
Very understaffed but decent
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Linda, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2023

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. The staff very friendly and accommodating. The location is very convenient access to the freeway and sites around Dulles.
Stayed 3 nights in May 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Brenda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pet friendly and there is plenty of area around the hotel to walk them. Room looked clean but felt a little dated. No USB plugs but thankfully I always travel with some. A/c didn't get the room particularly cool but I was there in January and I suppose not everybody is looking to have a/c this time of year. Staff was friendly. The breakfast was good.
Stayed 2 nights in Jan 2023

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

olga, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient location. The staff were so kind and professional. I will definitely book at this location again!
Stayed 1 night in Jan 2023

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is the first hotel I've stayed at as far back as I could remember that did not include some form of breakfast with coffee in room fee. They had all kinds of breakfast items that you could pay for but nothing included?? And that didn't even open for business until 7am?? And this was a hotel close to Dulles airport. Curious. I think it may have been because I got a discount rate through expedia.

10/10 Excellent

Osbert

10/10 Excellent

Therese Stella, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were welcoming and ready to serve. Thankful for the airport shuttle and Dulles Town Centre shuttle. I did my last minute shopping for Christmas.

10/10 Excellent

Jose

Stayed 1 night in Dec 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, attentive, shuttle options are perfect

2/10 Terrible

Chris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated property. Hot tub was broken, sliding door to balcony would not lock. Side doors to building would not unlock with key card. Staff was very nice but way over priced for what you get.
Stayed 1 night in Nov 2022
Response from Staff on Nov 13, 2022
Dear Chris, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with the leadership team to ensure the necessary guidelines are in place to improve your future stays.We hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Courtyard Dulles Town Center Staff

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Staff on Nov 13, 2022
Thank you please return soonYour friends at the Courtyard

10/10 Excellent

Arthur, Fernandina Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Sep 2022
Response from Staff on Nov 13, 2022
Thank you for the comments about us !Please return soonYour friends at the Courtyard

10/10 Excellent

Ammermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The right hotel at the right place at the right price...and with a hearty breakfast!
Stayed 1 night in Jun 2022

10/10 Excellent

Henrietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was picking up my brother who had been visiting a friend in the area. I had been driving from NC to NJ to MA. I was traveling with 3 small dogs. They gave me a 1st fl room near my car , near the dog park..perfect! Great staff! Good food! Perfect 2 day rest!
Stayed 2 nights in Apr 2022

8/10 Good

Edgar J

Liked: Cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away..
We were really late getting in and I was tired and stressed. The clerk was so kind , I felt releaved immediately. Every staff person I delt with was amazing . The bed was really comfy. Only thing missing was the microwave I requested. Look for word to return trip!
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Bob

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2021

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was extremely friendly and helpful. The only thing I could see worth improving would be the weight of the comforters. They were basically the weight of a sheet which was a bit light for my taste
Stayed 2 nights in Dec 2021

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made incredible efforts to graciously ensure that we felt welcome and valued as customers. That, in itself, is a rare commodity. The location is convenient to all amenities and is easily accessible to major roadways.
Stayed 4 nights in Nov 2021

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel. But not within walking distance of amenities.
Stayed 6 nights in Nov 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent facilities and nice staff
Stayed 2 nights in Nov 2021
Response from -Steve on Nov 10, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emilsa

Stayed 1 night in Nov 2021

10/10 Excellent

Harley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our company likes to stay here. Great common space area with great amenities. That cafe/bar/restaurant is very important to us too. Very friendly staff here. Love the front desk and the shuttle driver Amelia.
Stayed 3 nights in Oct 2021
Response from -Steve on Nov 10, 2021
Thanks you and your company for staying with us. Glad you enjoy stay here. We appreciate your feedback!

10/10 Excellent

Shirley

Liked: Staff & service, property conditions & facilities
Clean. Very good place to stay
Stayed 9 nights in Oct 2021
Response from -Steve on Oct 26, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bistro breakfast was great! Service was outstanding as well.
Stayed 2 nights in Oct 2021
Response from George E. on Oct 14, 2021
Thank you so much for staying with us and glad to hear you enjoyed breakfast at the Bistro! Hope to see you again soon!

10/10 Excellent

Mark H

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all, very friendly staff and so helpful.
Stayed 3 nights in Sep 2021
Response from George E on Oct 2, 2021
Thank you so much Mark H!!! Hope to see you again soon!

2/10 Terrible

Jenna Andrea

Stayed 1 night in Sep 2021

10/10 Excellent

TANYA GAIL

Liked: Cleanliness
Stayed 2 nights in Aug 2021

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from George E on Oct 2, 2021
Thank you for choosing Courtyard Dulles Town Center!

10/10 Excellent

Nasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2021
Response from George E on Oct 2, 2021
Thank you for staying with us Nasir!

10/10 Excellent

Eric

Stayed 1 night in Aug 2021