Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Shuttle to King Street a real plus

Posted Jan 5, 2015
Great views of Potomac River, airplanes landing and cityscape. Nice staff with seamless check-in and check-out. Bigger than usual bathroom-Nice. Free shuttle was the best after great shopping and restaurants.
Comment from Hotel Management
Jan 12, 2015 by Lisa, Hotel Management
Dear Traveler, Thank you for your comments and recognition of our staff. We love to know we have succeeded in making your stay a wonderful experience. It is our pleasure to serve you. We're happy you enjoyed the great view, and that our location and the logistics of our complimentary shuttle service fit your itinerary. Thank you for sharing your experience with us and thanks for choosing us, we hope you will return.
1 out of 5
by A verified traveler

Just avoid

Posted Jan 3, 2015
Haven't seen anything so dirty. The mattress was stained, blanket had yuck on it, carpet was dirty... Avoid
Comment from Hotel Management
Jan 8, 2015 by Lisa, Hotel Management
Dear Traveler, Thank you for your comments on your experience with us. It's our goal, that all of our guests would have a great overall experience. We regret that your stay did not reflect that goal. We will inform our managers to make the subsequent changes in reference to the issues you have mentioned of about the cleanliness of the room and the noticeable stain on the carpet. We hope during your stay we could make your stay with us pleasurable, we really hope we had the opportunity to make it right. We want you call our guest service representatives, they are so willing and happy to assist you. We hope you would consider returning to give us a second opportunity to serve you and accomplish our goal to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2014
The room was very clean. The breakfast was lovely. We liked the river view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
OK. Not there very long. The chef was very nice.
Comment from Hotel Management
Dec 23, 2014 by Lisa, Hotel Management
Traveler, Thank you for your complimentary review of our hotel. It is our goal to provide our guest with a great overall experience. We are so glad you were comfortable and that the service you received gained notoriety to our very own Chef. It is our pleasure to serve our guest. We look forward to your return, we hope to see you again real soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Posted Dec 14, 2014
Very convenience location closing to old town, clean room with a good size of room. It is not common these days to charge for wireless connection.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, Arizona

Lovely hotel in Alexandria

Posted Nov 10, 2014
Pros: It was clean, quiet, polite and friendly.
Cons: I have no suggestions for improvement.
Location: Old Town, Alexandria is a tourist mecca. A historical city with things to see and do. A very friendly library staff if you are interested in History.
The hotel staff was wonderful, helpful and kind. I will stay there again in the Spring.
Comment from Hotel Management
Nov 25, 2014 by Lisa, Hotel Management
Dear Jackie, Thank you for your complimentary review of our hotel. We are happy that you were please with your overall experience. We love knowing we have accomplished our goal. We're happy to know you would return, we look forward to it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom So. California

Nice hotel close to the airport.

Posted Nov 5, 2014
Location: Not far from King St. the main drag through Old Town Alexandria. Lots of restaurants and shops and historical buildings.
Pleasant overnight stay. Only spent the night there to catch a flight the next morning. Did not have time to explore.
Comment from Hotel Management
Nov 25, 2014 by Lisa, Hotel Management
Dear Jim, Thank you for taking the time to write your review following your recent stay. We are happy that you were pleased with your accommodations, and our location. It is our goal that each guest would have a great overall experience. It was our pleasure to serve you. Thank you again for choosing us. Hopefully, you will return to enjoy our hotel, and explore the area to see what our area has to offer. We'll look to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good location

Posted Oct 16, 2014
Pros: Good location and there are some restuarants nearby where you can have breakfast or lunch and also supermarket 3minutes walk from the hotel.
Cons: The rooms need updating
Location: The location is good and nearby if you go on King Street, there are lots of restuarants, bars and shops.
The hotel is in good location near Potomac river and from our room we could see top of the Capitol House.
Comment from Hotel Management
Oct 22, 2014 by Lisa, Hotel Management
Dear Pramila, Thank you for giving your valuable feedback. We're so glad you enjoyed your view in your room and location of our hotel. It's our utmost pleasure to have serve you. Thank you for choosing us, and hope to see you again soon.
3 out of 5
Recommended
by Irafrom Georgia

Posted Oct 15, 2014 on Hotels.com
The staff was polite and accommodating. The hotel is located in an excellent area but is in need of upgrading although the room was relatively clean.
Comment from Hotel Management
Jan 3, 2015 by Lisa, Hotel Management
Dear Ira, Thank you for taking the time to write your review following your recent stay. We are so glad we were able to provide you with a service that was accommodating and clean. We train our staff to supply our guest with service that would exceed our guest's expectations, which we're happy to know we accomplished. We are happy you enjoyed your stay. Thank you for choosing us, and hope to see you again soon.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Louisville, KY

Well-managed hotel with good corporate amenities

Posted Oct 7, 2014
Pros: Professional staff
After a long drive from Atlanta, I arrived to find that a complimentary room upgrade was available. The room was well-maintained and clean with a great view of the Potomac River. The restaurant was closed, but the bar was open and had a full menu available. Staff was courteous and professional. The hotel has some age on it, but was clean and presentable.
Comment from Hotel Management
Oct 16, 2014 by Lisa, Hotel Management
Dear Steve, Thank you for taking the time to write your review following your recent stay. We also thank you for consistently choosing us as your preferred hotel chain. You're valued by us for being our loyal guest. We are happy that you were pleased with your accommodations. It is our goal that each guest would have a great overall experience that exceeded your expectations. It was our pleasure to serve you. Thank you again for choosing us. We'll look to see you again soon.