Ratings based on 2,367 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom maryland

Construction, Construction, Construction

Posted Jan 10, 2015
Construction started at 7 am and ended at 7 pm. Pounding , knocking, screwing, banging, clicking. I think you get the point. Don't stay there until construction is complete.
1 out of 5
by A verified travelerfrom New Haven

Did not get room I paid for

Posted Jan 9, 2015
Pros: N/A
Cons: Client service
Location: Location was ok.
I arrived to the hotel and was surprised to find that they were sold out for the night and, even though I paid MORE and IN ADVANCE for a king size bedroom, ended up having to sleep in a double one. The person in charge told me that this was a common issue when booking through third-parties (i.e. Expedia) and gave us a $25 voucher for food and drinks at the bar only after we complained. Still I felt it wasn't enough, but it was too late at night to even look for another hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Great location. Good stay

Posted Jan 9, 2015
Everything was perfect except for the internet. It never connected for me. I had a complimentary code for the hilton honors wifi but I was not able to use it because the connection was weak. Other than that everything was great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairbanks, AK

Hoping to give a wonderful birthday surprise

Posted Dec 26, 2014
Pros: Location, doorman/bellstaff/shuttle driver, the pool did look amazing if we only had been able to use it.
Location: Location was great, lots around and shuttle to metro stop
Let them know it was my husband birthday and checked in to get a room on the 4th floor, I ask about occupancy and they said it was dead. I had planned to go to happy hour nearby but our flight was delayed so asked the Front Desk staff and she was no help. Got to the room to find no information about the hotel or anything and called the Front Desk to ask where the book would be and she was abrupt and said talked to the concierge. Since we had worked in hotels previously we decided to ask the doorman/valet as they seem to be the most knowledgeable and Ariel exceeded our expectations, He told us about a place a few blocks away and even offer to have drop us off on his way to the airport as it was raining. When we returned we went upstairs to the rotating bar for a drink but the hostess was very rude, she acted like we were imposing. Back to the room we went to find the temperature will not go below 68*F in the room, being from Alaska that made for a long night. Front Desk didn't offer a fan or any assistance. So new day, we're so looking forward to a swim in the pool before we checked out but the pool hours were 5-10pm...WOW, have never encountered that. So thinking next year we'll have a fun laugh about this birthday.
3 out of 5
by A verified traveler

Beware traveller

Posted Dec 24, 2014
This hotel is in crystal city, arlington, virginia. NOT in Washington DC. It's about 7 mila from the white house and is across the river. Unlike another doubletree which IS in Washington DC. Don't get duped.
4 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel

Posted Dec 22, 2014
Pros: The facilities are nice
Cons: The timeliness of the shuttle service
The hotel was nice, the room was clean and the staff are reply attentive
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb Hotel

Posted Dec 21, 2014
One night stay to meet friends. Hotel was excellent and the Sky Dome - what a great view. I've stayed at this hotel before and will definitely do so again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Magnificent Hotel, Terrible Management

Posted Dec 17, 2014
Great room, great location, I didn't feel Genuinely Welcomed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Dec 15, 2014
Great stay, only thing to complain about in the south wing was there was only 1 elevator working but maintenance was there immediately to repair
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2014
Excellent. Very nice hotel. Parking was a little expensive. But it's normal for DC area.