Ratings based on 327 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Business Travelersby Traveller from Bogota
Chain hotel with B&B feelPosted Nov 1, 2013
Pros: Friend staff. Good breakfast. Good internet. Generous Happy Hour both food and beverage
Cons: I would take a second floor room as the first floor rooms are too much 'in the street'.
Location: Washington DC -- what more to say
This is a chain hotel for business / long stay in suburban Washington (Herndon VA). The area is mostly offices and other hotels. Not many restaurants or shops. But it maintains a B&B feel with friendly staff, big buffet breakfast and a happy hour that was so generous I did not need to leave for dinner.
for Everyoneby A verified traveler from Bronx, New York
Great hotelPosted Sep 3, 2013
Pros: The beautiful and comfortable Suites
Cons: The daily housekeeping
I just came back from a 3 night stay at Hyatt House in Herndon. It is the best hotel I've ever stayed at. My family and I enjoyed the two bedroom Suite which was beautiful and very comfortable. Each bedroom has its private bathroom. The hot breakfast buffet in the morning was very good too. The only negative thing I could say about this hotel is the daily housekeeping. After the first night our room was not cleaned; then the second day our room was not cleaned either until 5 pm when my husband saw the cleaning lady and asked her if she was going to clean our room. We all had to stay at the pool until she was finished. Besides that, overall we had a good experience at this hotel.
for Business Travelersby A verified traveler
Posted Aug 12, 2013 on Hotels.com
for Familiesby A verified traveler
Great Location on the skirts of DCPosted Aug 10, 2013
Pros: Location, close to shops, storage facility, post office, old house, friends.
Cons: A visual sweep of the rooms after guests leave, to check hooks, fixtures, etc; tell guest to not keep laundry basket/luggage carts in room.
Location: Shops, restaurants, cinema, post office, laundry, gas stations, close to airport, accessible to major highways.
Hotel is very comfortable. Great location for friends and family to visit us while we are in town. Beds comfortable and cozy linens. Hospitality staff great, and wonderful breakfast and happy hour snacks. Very family friendly.
for Everyoneby A verified traveler
ComfortablePosted Jul 31, 2013
Aside from the family with three screaming and obnoxious teens staying in the room next to mine, the hotel staff is good and the place is nice. :) Close to many businesses.
for Getaway With Friendsby Lynne from Chesapeake
Best family hotelPosted Jul 30, 2013 on Hotels.com
This is an exceptional hotel. The two bedroom suite was very comfortable for four adults and two kids. The food served was good, service was great, and recreation facilities good. There was a lifeguard at the pool which was open 10am to 10pm. The location makes it easy to drive into DC as a tourist. All this plus a reasonable price.
for Business Travelersby Berj from Frisco
Consistent - Go to Hotel in HerndonPosted Jul 25, 2013 on Hotels.com
Big rooms. Good breakfast and happy hour. Have been staying there for years and have seen the same management team and employees there. Lots of options in Herndon and Reston but this is very consistent.
Recommendedby A verified traveler
Posted Jul 2, 2013 on Hotels.com
Recommendedby A Happy Customer from Philadelphia
A Great ExperiencePosted Jun 19, 2013 on Hotels.com
It was a great experience. I would love to stay again.
Recommendedby Glory from New Jersey
Great StayPosted Jun 18, 2013 on Hotels.com
The breakfast was hot and tasty with lots of choices. The staff was excellent and made some room accomodations we needed with no problem. The hotel is in an airport area so it is convinient to get there and does have the essential stores all within a 15 minute drive. It has a gym, pool and jacuzzi. Rooms are all excellent!!!