Ratings based on 433 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Montreal
OK, but probably better options in terms of valuePosted May 21, 2015
Service can be approved. The hotel was clean and comfortable but two events made it so that I would not return. First, there is an area in the airport where all the hotel shuttles pass. After an 45 minutes of waiting, another driver kindly called the hotel for me to ask about the shuttle, and apparently you have to reserve it in advance. They don't mention this anywhere. They also advertise as being a few kilometres from the airport but it's a good 20 minute highway ride away. Finally, I had an early morning flight and asked for a wake up call. I never got that wake up call and the receptionist just shrugged when I mentioned that it to them. The look of the hotel is also a bit cheap. For ten dollars more, you can have much better options I think.
for Everyoneby A verified travelerfrom korea
Posted May 17, 2015
pretty good hotel around dulles international airport
for Everyoneby A verified traveler
Close to airport and great deal for the price!Posted May 11, 2015
Nice hotel close to the airport and not too far from some shops and restaurants if you have a car. Super comfy beds!
for Everyoneby A verified travelerfrom Velazquez
Nice and confortablePosted May 5, 2015
It was just one night. No bad confortable and nice
for Couplesby A verified travelerfrom Chicago IL
Hotel near by airport.Posted Apr 20, 2015
Very nice hotel. Comfy bed. shiny clean sparkles. Very nice staff member at the front desk easy check in. Recommend it.
for Everyoneby A verified travelerfrom washington dc
Nice hotel close to the airportPosted Apr 20, 2015
We are hilton rewards members n love the hotel but we were sleeping and someone walked into our locked room somehow the front desk keyed our room to some other guest it was a little scarey to say the least they compt our stay but my wife a daughter now have I different since of security at hotels thanks to the nighttime auditor for quickly rectifying the problem
by A verified travelerfrom ATLANTA
Posted Apr 13, 2015
Room's A/C broken. Tried to wait to see if it would cool, never would.y kids had finally fallen asleep, and we had already unpacked, and I couldn't have some maitance person coming through with my kids sleeping. The beds (which they say you can adjust the comfort level on) were AWFUL!!! Hard as a rock, even when you turned the comfort level all the way to the lowest (soft) setting. Then, as if that was all not bad enough, with little sleep, we decided to wake about 30 minutes before checkout, but that came to an end when the cleaning lady started knocking on our door at 9:30 AM! Checkout isn't until 11am, so WHY in the word would they come knocking at 9:30am?!? SO annoying!!! My kids, husband and I barely slept, and had a 7 hour drive ahead of us, so tgat was just the last straw!!!!!! Awful, awful, awful, and I won't book with HGI ever again. Did I say, AWFUL!?! Not to mention all the small details that make you feel less then valued, when things are broken/cracked and they don't care to replace them. It just looks tacky and cheap if you can't even replace a tissue holder when it's been broken....and the "mini fridge" yeah, so small you can't fit much more then a few soda cans in. Bad experiance all around.
for Everyoneby A verified travelerfrom NY
Nice hotelPosted Apr 10, 2015
Pleasant stay an hour drive to Washington dc. A small gym, office area, and pool area add to the experience.
for Everyoneby A verified travelerfrom Colorado
A really excellent choicePosted Mar 26, 2015
Pros: See above.
A n excellent choice if you need to overnight near Dulles airport or are doing business in the D.C-Dulles corridor. Excellent staff: friendly, helpful, well-trained. Comfortable room with good bedside lights for reading. I will stay there again.
for Everyoneby A verified traveler
Posted Mar 17, 2015
Bon hôtel, bien situé, navette gratuite pour l'aéroport, excellent personnel. Seul bémol, déjeuner payant.