Exterior

Reviews of Hilton Garden Inn Tysons Corner

3 out of 5
Hilton Garden Inn Tysons Corner
8301 Boone Blvd, Vienna, VA

Reviews

8.4

Very Good

Rating 10 - Excellent. 593 out of 1051 reviews" "
Rating 8 - Good. 244 out of 1051 reviews" "
Rating 6 - Okay. 93 out of 1051 reviews" "
Rating 4 - Poor. 52 out of 1051 reviews" "
Rating 2 - Terrible. 69 out of 1051 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Behnam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
INCORRECT CHARGES FOR SOMETHING YOU NEVER USED LIKE UNDERGROUND PARKING Just make sure you check your bank statement every day because they have your credit card information and they will charge for underground parking every night meanwhile you don’t have your car, they tell you when you tap your room card at garage they will open and you can park your car inside and then you get charge for parking, I didn’t use the garage at all and they still charged me for 3 nights and every morning i had to come downstairs to explain to them my car is in the shop and who has my room card and uses a garage under my room. MATTRESS COVER WAS OLD SO IT WOULDN'T COVER THE WHOLE MATTRESS AND WAS COMING OUT EVERY TIME, the hotel is so cheap to buy new ones and booking charges keep going up for what ???????
Stayed 6 nights in Mar 2024
Response from Hilton Garden Inn Tysons Corner Team on Mar 22, 2024
Benham, thank you for sharing your feedback. We apologize for the inconvenience regarding the incorrect charges for underground parking and the issue with the mattress cover. We've addressed these concerns with our teams and taken steps to prevent similar occurrences. Your satisfaction is important to us, and we appreciate your valuable feedback. We hope to welcome you back for a much-improved experience in the future.

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and very helpful.
Stayed 1 night in Mar 2024
Response from Jennifer G Carter on Mar 18, 2024
Thank you for the Feedback.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible room was great. Lots of room and grab bars in shower and near toilet. They brought up a bath seat to use. Only minor complaint would be that the soap dispensers are on the wall opposite the shower head so when the bath seat is installed, they end up being behind you. Kinda hard to reach them when you’re facing forward and they are behind your back!
Stayed 1 night in Mar 2024
Response from Hilton Garden Inn Tysons Corner Team on Mar 20, 2024
Thank you for your recent stay at Hilton Garden Inn Tysons Corner. We're glad to hear that you found our accessible room accommodating, with ample space and thoughtful features like grab bars and a bath seat.We apologize for the inconvenience regarding the placement of the soap dispensers. Your feedback is invaluable, and we'll certainly consider it for future enhancements to ensure a more convenient experience for all guests.We appreciate your patronage and hope to welcome you back for another comfortable stay soon.

6/10 Okay

Shawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are fine. It's clean, staff are helpful and friendly. I arrived a bit early at 1:10 hoping to check in early because I had already killed time with no other place to go. I was told I could pay the early check in fee or come back in 20 minutes and check in without the fee. So I went to a business parking lot for 20 minutes across the street. Our TV was not working and the staff had to come in 2 times at 9pm and finally just replaced the TV. He was super nice. I also don't remember at a previous stay being charged to park in the parking garage since it is their only parking. It was $15.90 per day. I would think that should be included in the nightly cost since I paid $200/night ($216) total not including the parking charge. Nice place and staff but I don't think I will be returning any time in the future.
Stayed 1 night in Mar 2024
Response from Hilton Garden Inn Tysons Corner Team on Mar 15, 2024
Thank you for sharing your experience with us. We're glad you found our hotel clean and our staff friendly. We apologize for any inconvenience during check-in and with the TV. Your feedback will help us improve our services. We hope you'll reconsider staying with us in the future. If you do, please reach out directly for a seamless experience.

2/10 Terrible

Khaled

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Georges

Liked: Staff & service, property conditions & facilities
Nice clean cheap
Stayed 1 night in Mar 2024
Response from Hilton Garden Inn Tysons Corner Team on Mar 5, 2024
Thank you for staying with us!

6/10 Okay

Kelsey

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Hilton Garden Inn Tysons Corner Team on Mar 5, 2024
Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 22, 2024
Thank you for staying with us Kenneth!

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, staff & service
HVAC was noisy in our fifth-floor room; bathroom sink drain stuck in closed position; overall appearance a little tired. We used to think of Hiltons as top-tier; a splurge for us. Now, there are some mid-tier places with nicer rooms and amenities.
Stayed 1 night in Feb 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 21, 2024
Thank you for your recent stay and for sharing your feedback. We apologize for the fan noise from the HVAC system, and the bathroom sink issue. Rest assured, we're addressing these promptly to enhance future experiences. Your loyalty means a lot, and we hope for the chance to exceed your expectations on your next visit.

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. I like that room window was operable
Stayed 1 night in Feb 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 22, 2024
Louis, we are glad that you enjoyed your stay and the fresh air. We hope that you were able to take advantage of our complimentary shuttle service to the local area/Metro. Please come back and see us again sometime!

10/10 Excellent

Marcelo, Rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff!!
Stayed 7 nights in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 14, 2024
Thank you for your recent stay at Hilton Garden Inn Tysons Corner and for your positive feedback regarding our front desk staff. We're thrilled to hear that you had an excellent experience with them. Your kind words will be shared with our team, and we look forward to welcoming you back soon.

8/10 Good

Ashleigh

Liked: Staff & service
The property was okay, it smells very strongly of bleach when you enter the room. The curtains didn’t close all the way so I had to use a hair clip to keep them closed. Over all the bathroom was nice, the show drain wasn’t set in so it moved around if you stepped on it. Great location and a comfortable bed. Didn’t have much staff interaction. But wasn’t a terrible place to stay.
Stayed 2 nights in Feb 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 13, 2024
Thank you for your recent feedback. We apologize for the strong bleach smell upon entering your room and the issue with the curtains. Our team will address these promptly. We're glad you found the bathroom nice, despite the shower drain concern. Your comments about staff interaction are noted, and we'll strive to improve. We hope to welcome you back for a better experience.

10/10 Excellent

Michael, Georgetown

Stayed 3 nights in Jan 2024
Response from Jennifer G Carter on Mar 20, 2024
Thank you for staying at the Hilton Garden inn

10/10 Excellent

Donald, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Feb 1, 2024
Donald, thank you for choosing Hilton Garden Inn for your visit to Tysons Corner. Our team is happy that you enjoyed your stay with us. We hope to have the opportunity to host you again should your travels bring you back to the area.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 19, 2024
Keith, thank you for choosing Hilton Garden Inn Tysons Corner. We sincerely appreciate your business and your 5 out of 5 rating. Thanks again and have a great day!

6/10 Okay

Shadi, Mechanicsburg

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Shadi, thank you for your 3-star rating and feedback. We appreciate your honesty. We value your insights and hope to exceed your expectations next time.

10/10 Excellent

Rand

Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Rand, it was great to have you stay with us and we appreciate your feedback. Our team hopes to get a chance to welcome you back to Hilton Garden Inn Tysons Corner again in the near future!

10/10 Excellent

Avondale

Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Thank you for choosing Hilton Garden Inn Tysons Corner. We appreciate your business!

10/10 Excellent

david

Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
David, thank you for your 5 out of 5 rating. We were glad to have you as our guest and hope to welcome you back again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Laura, thanks for staying with us at Hilton Garden Inn Tysons Corner. Our team hopes to see you again soon!

6/10 Okay

Ken

Liked: Cleanliness, staff & service, amenities
A lot of knocking noises coming from the AC unit and temperature regulation was all over the place. Other than tha, great staff, great room and no complaints of the area.
Stayed 1 night in Jan 2024
Response from Hilton Garden Inn Tysons Corner Team on Jan 8, 2024
Thank you for sharing your recent experience. We're thrilled you enjoyed our staff, room, and the area. We apologize for the AC unit noises and temperature inconsistencies. Our maintenance team is on it to ensure a smoother stay for future guests. Your feedback is invaluable, and we hope to welcome you back for an even better stay next time.

10/10 Excellent

Mariam

Stayed 3 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 26, 2024
Mariam, we enjoyed having you as our guest at Hilton Garden Inn Tysons Corner. Thank you for staying with us and for your 5 star review. We hope to see you again soon!

10/10 Excellent

ACM

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 5, 2024
Thank you for choosing Hilton Garden Inn Tysons Corner. We sincerely appreciate your business and your 5 out of 5 rating. Come back again soon!

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Daniel, thank you for your 3-star rating and feedback. We appreciate your honesty. We value your insights and hope to exceed your expectations next time.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Thank you for staying with us!

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Thank you for staying with us!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 1, 2024
Thank you for the outstanding rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay soon.

10/10 Excellent

Haewon

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 25, 2023
Haewon, we are thrilled to read that you enjoyed your stay with us! Thank you for choosing to stay at Hilton Garden Inn. We hope to see you again during your next visit to Tysons Corner!

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 1, 2024
Thank you for the outstanding rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay soon.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 1, 2024
Thank you for the outstanding rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay soon.

10/10 Excellent

Abdulaziz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new furniture. Close proximity to Tysons Corner Center
Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 1, 2024
Thank you for taking the time to share your experience with us. We're thrilled that you appreciated the cleanliness and new furnishings during your stay at Hilton Garden Inn Tysons Corner. Our proximity to Tysons Corner Center is indeed a convenience we're proud to offer. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay soon.

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent front desk staff.
Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 22, 2023
Thank you for sharing your experience at Hilton Garden Inn Tysons Corner! We're thrilled that you had an excellent stay and that our front desk staff made a positive impression on you. Providing exceptional service is at the heart of what we do. We hope to have the pleasure of welcoming you back for another fantastic stay soon!

8/10 Good

Asfandyaar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in quite area
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Thank you for staying with us!

2/10 Terrible

Masoud

Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Masoud, thank you for your rating and feedback. We appreciate your honesty. We value your insights and hope to exceed your expectations next time.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammed with the Bar and Restaurant was very accommodating as well as all staff.
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 22, 2023
Thank you for your kind words about Mohammed and our team at Hilton Garden Inn Tysons Corner. We're thrilled to hear about the great service you received. We hope to welcome you back soon for another enjoyable stay.

2/10 Terrible

Jason

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would never stay here again. Water pressure in shower would drop and water did not get consistently hot. Fridge made noise continuously and could not reach front desk from phone in room. Cleaning only comes every other day, so if you miss it you'll be out for a few days. Soap dispensers were not full and ran out after a few days. Front desk staff was friendly but otherwise not a great experience.
Stayed 6 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 12, 2023
We're sorry your stay didn't meet expectations. Apologies for the issues with water pressure, temperature, fridge noise, and room maintenance. Your feedback is valuable, and we're addressing these concerns. We'll work on improving our cleaning schedule and amenity availability. Though glad to hear positive remarks about our front desk team, we regret the overall experience wasn't satisfactory. We'd love the chance to make it right on your next visit. Please reach out, and we'll ensure a better stay.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. I highly recommend it.
Response from Hilton Garden Inn Tysons Corner Team on Feb 6, 2024
Donald, we appreciate your kind words and hope you had a chance to try one of our delicious cooked to order omelet's in our restaurant. We look forward to seeing you again soon!

10/10 Excellent

Michele, MIDLOTHIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 12, 2023
Dear Michele,Thank you for your outstanding 5-star rating! We're thrilled that you had a fantastic experience at Hilton Garden Inn Tysons Corner. Your support and positive feedback mean a lot to us. We're delighted that you enjoyed your stay, and we can't wait to have the pleasure of welcoming you back for another exceptional visit!

4/10 Poor

Jenny

Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Jenny, thank you for your 4-star rating and feedback. We appreciate your honesty. We value your insights and hope to exceed your expectations next time.

8/10 Good

Megan

Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Jan 16, 2024
Thank you for choosing Hilton Garden Inn Tysons Corner.

2/10 Terrible

Kotta

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 7, 2023
Kotta, we are sorry that you did not enjoy your stay with us. We take pride in providing excellent service to all our guests and apologize that we did not meet your expectations. We hope that you will consider staying with us again to give us another chance to provide you with the exemplary service that every guest deserves.

10/10 Excellent

Phil

Stayed 1 night in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 7, 2023
Thank you for taking the time leave us a rating of the Hilton Garden Inn Tysons Corner. We are happy to hear our team treated you to great customer service and that you had everything you needed during your time in Tysons Corner. We look forward to welcoming you back in the future.

10/10 Excellent

mahogany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 8, 2023
Thanks for the feedback. We are glad that you enjoyed your stay!

10/10 Excellent

LADONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 1, 2023
Ladonna, thank you for choosing Hilton Garden Inn Tysons Corner. We are glad that you enjoyed your stay and appreciate your 5 star rating. Thanks again and our team hopes to welcome you back again in the future.

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable rooms, homey lobby, and lots of dining options.
Stayed 1 night in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 1, 2023
Thank you for sharing your experience at Hilton Garden Inn Tysons Corner. We're thrilled you enjoyed our convenient location, comfy rooms, and inviting lobby. It's fantastic you had plenty of dining options to explore. We appreciate your feedback and hope to welcome you back soon.

6/10 Okay

Kristina

Traveled with family
Liked: Staff & service
The rooms were clean, but outdated. Still had carpet in them. There was barely any street parking which made us walk a good distance very late at night with our children.
Stayed 1 night in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 1, 2023
Thank you for taking the time to share your recent experience at Hilton Garden Inn Tysons Corner. We're pleased to hear that you found our rooms clean, although we regret any disappointment regarding their appearance. We apologize for the inconvenience regarding street parking. We want to assure you that ample parking is available in our hotel's parking garage, providing a convenient alternative to street parking, especially late at night and with children. We'll do our best to better communicate this to our guests in the future.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 22, 2023
Joyce, thank you for choosing Hilton Garden Inn Tysons Corner. We appreciate your business and hope to welcome you back in the future!

10/10 Excellent

Xuejun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 4 nights in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 1, 2023
Thank you for your fantastic feedback on your stay at Hilton Garden Inn Tysons Corner! Our team was ecstatic to hear that you had a great stay. We are looking forward to your next trip to Virginia and your next stay with us!

10/10 Excellent

Mballu khadijatu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There choices if breakfast was nothing to right home about crap
Stayed 3 nights in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 1, 2023
Thank you for choosing to stay with us during your recent trip. Providing every guest with clean, comfortable accommodations is a top priority for us, so we're thrilled our commitment to this shone through during your visit. However, we offer our sincere apologies if we fell short of expectations with our breakfast offerings. Your comments have been duly noted and will be considered moving forward. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

Adrienne

Stayed 1 night in Nov 2023
Response from Hilton Garden Inn Tysons Corner Team on Dec 12, 2023
Dear Adrienne,Thank you so much for your fantastic 5-star rating! We're thrilled that you had such a wonderful experience at Hilton Garden Inn Tysons Corner. Your support means a lot to us, and we're delighted that you enjoyed your stay. We look forward to welcoming you back for another exceptional experience soon!Warm regards,The Hilton Garden Inn Tysons Corner Team