Ratings based on 372 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Roanoke, Va
Good cheap hotel for the pricePosted Feb 23, 2015
Pros: Bar (expensive) and free metro shuttle
Cons: price at the bar
Location: food, metro
Good hotel for the price. less than a mile from 2 different metro's. Lots to do around but far enough away that there is less traffic.
for Everyoneby A verified traveler
Nice, close to my grandchildrenPosted Feb 23, 2015
Pros: It's proximity to where we needed to go.
Excellent staff and rooms. good amenities. Close to everything we needed.
for Familiesby A verified travelerfrom Bowie, MD
Total Chaos!Posted Feb 16, 2015
Pros: room decor and set up
Location: Tyson's Corner Mall
I reserved a double bed room for my family of 4. When we arrived, we were told that our room was given to a large group that came in. So they gave us a Queen 1 bed room. Told them that wouldn't be enough space for us so they said they wold bring a roll away bed. Mind you by the time I go to the hotel it was late due to a snow storm that hit the area. It took the staff 2 hours to bring a roll away bed so my kids didn't get to sleep until almost 1am! The next day, we lost electricity in the morning. I had to uproot my family to another hotel next to theirs to take a shower and get dressed for an engagement that morning! I called the front desk to complain. Although, I realize losing electriciy is out of their control, the front desk staff person was not nice about our experience. I asked to be comped and it appeared as if he didn't feel I had the right. Our vehicle got stuck in the garage b/c the loss of power prevented us from leaving. We had to get a traveling friend staying at another hotel to come pick us up to use their hotel room to get dressed fo our engagement. It was not a great experience at all. Hotel was clean and nice. Outside of everything else that occured, the hotel is a nice place to stay.
by A verified travelerfrom Ohio
Great location. Uncomfortable beds.Posted Jan 5, 2015
Cons: Beds compared to sleeping on plywood. Pillows were horrible, bring your own! Coffeemaker broke and very unclean. Swimming pool extremely cold and very small. Breakfast was supposed to be included it was not. Small bottle of water cost 3$! Pros: Great shuttle service. Great location. Staff was nice and rooms were clean.
for Business Travelersby A verified travelerfrom Savannah, GA
Pleasant stay on business tripPosted Dec 22, 2014
Pros: Pleasant check in. Warm comfortable lounge and eating facility. Pleasant room. free internet
Location: Location is out of the way however they provide free shuttle within a 2 mile radius.
Everything was as expected and pleasant. Food and beverage was above expectations. Only issue was I did have a restless night trying to get to sleep that had nothing to do with the bed. Delivered me to my meeting with free shuttle!
Recommendedby Carol schottfrom Portland oOR
We will be back.Posted Oct 24, 2014 on Hotels.com
Lovely hotel. Clean and superb staff. After a long day of site seeing the perfect place to rest. Food in restaurant was good as well.
for Getaway With Friendsby A verified traveler
Good environment, service needs to be improvedPosted Oct 24, 2014 on Hotels.com
we booked a 2 queen bed room and they gave us 1 king bed room. I went down to the reception and they told me I agreed to be switched when I dropped in that afternoon before checking in, BUT I DIDN'T!...they ended up giving us a rolling bed (really uncomfortable) as they claimed all the 2 queen rooms were booked..the reception promised to give us a discount but when i checked out it was not in their system. The new receptionist was really reluctant to give us the discount and took his sweet time to "override the system"...I was genuinely upset that the room which I booked a month ago got switched without telling me and wasted my time at the counter trying to get them to make up for it with a discount....Although to be fair, the hotel environment was nice and clean, i would've given it a 5 star if it wasn't for this room switching problem.
Recommendedby DBfrom NY
Excellent HotelPosted Oct 21, 2014 on Hotels.com
We enjoyed the stay. Thank you for the good customer service.
for Business Travelersby Shannonfrom Middletown, DE
Nice StayPosted Oct 21, 2014 on Hotels.com
Very nice hotel. No issues at all.
for Everyoneby A verified travelerfrom VA Beach
Clean, convenient, affordable.Posted Oct 13, 2014
Only stayed one night but was in a nice area close to Tysons Corner mall and all its amenities. Staff were friendly, room was clean and comfortable, and it was priced very well. No complaints.