Ratings based on 1,043 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location, good service

Posted Jul 25, 2014
Metro station is 2 minutes' walk away. Many restaurants. Good value for money.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 25, 2014
The room was very nice and it is across the street from the bus stop to Dulles ( which we needed for our 6:45am flight. The negatives are the low quality cable feed and they charge for wifi in the room. Really? HD and free wifi in the room should be standard in this day and age.
4 out of 5
Recommended
for Families
by A verified traveler from Kuwait

Air condition need improvement

Posted Jul 23, 2014
Pros: LOCATION
Cons: Air Condition
Location: Good location near everything
Overall good experience in this hotel and good location except for moisturizer room because of the weak Air condition in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Nice clean hotel, friendly staff, great facilities. Only stayed 2 nights, but would definitely recommend this hotel to those wishing to stay in Washington.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2014
The location is convenient and room is clean. Great deal.
Comment from Hotel Management
Jul 19, 2014 by Selim, Hotel Management
Thank you for your feedback and for staying with us. We appreciate your patronage and your valuable time in sharing this feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Front Desk and Other Issue

Posted Jul 15, 2014
Pros: Close to the Metro Line
Cons: Better directions to your hotel from your hotel staff. See additional comments in the experience section
Location: Where would you find a grocery store or shopping locations? Plenty of restaurants and bars - no shops or grocery.
Front desk was difficult to reach in the evening. Contacted at 10:00 pm. phone range 17 times before anyone picked up. Had to call back to re-request item. Overall - took 1 and a half hour to receive pillow. Hotel guests in adjacent suite screaming at each other 3:30 am. Went on for over 30 minutes. Not what we expected. Front desk staff in day time very attentive and helpful when we finally arrived. Hotel keys were rendered inoperable several times and had to be re coded. Your front desk personnel in the evening and late afternoon could use some additional training. Called in for walking directions, the front desk could not tell me how to get to the hotel - transferred me to the concierge. I gave my location to the concierge. He was unable to tell me how to get to the hotel. Turns out, I was less than one block away. I asked for the hotel address and found it on my own. I have never been to Virginia or Washington DC before. Not familiar with the street layout.
Comment from Hotel Management
Jul 19, 2014 by Selim, Hotel Management
Thank you for sharing this feedback with me. I am addressing each of your concerns so we can improve our service levels Thank you for your time and patronage
2 out of 5
by A verified traveler from Atlanta, GA

Hyatt Disappointment

Posted Jul 15, 2014
Pros: The decor
Cons: Cleanliness and room space.
Location: Walk to Arlington Cemetery and "iwo jima memorial
Upon entering the hotel. I noticed how narrow the parking garage entry was. Once I entered the lobby the ladies are the desk were friendly and provide me with my key. When I walked into the hotel room. It was very small and not what I expected. The remodel was "about the only thing that looked nice" the bathroom did not have the complimentary soaps, lotions etc.. and therefore I had to walk back down to the lobby to get some. The bathroom wash cloths had stains on them. Luckily I had bought my own towels and wash cloth. The shower tile wall had green bogger on one of the walls. Which goes to show the shower wall and area is not being cleaned. Overall I was very disappointed by the room standards. The bed was uncomfortable and the room very small.
Comment from Hotel Management
Jul 19, 2014 by Selim, Hotel Management
Thank for sharing this feedback. We are addressing your concerns and will focus on improving our service. Thank you again for taking time to write these comments
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Great location, tiny room.

Posted Jul 15, 2014
Pros: Location, location, location
Cons: Thermostat didn't work very well. Shower faucet was very had to turn.
Location: Plenty of restaurants of all types, a Metro stop just across the street and the Circulator bur nearby that takes you to Georgetown for a buck.
Comfy bed, which is what counts most, but a lot of little glitches like a thermostat that seemed to have a mind of its own and a shower faucet that even Hercules would have a hard time turning. The front desk staff were all extremely pleasant and attentive.
Comment from Hotel Management
Jul 19, 2014 by Selim, Hotel Management
Thank you for sharing this insight. We have addressed the concerns you mentioned in your feedback and remain focused on improving our services and product
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice weekend stay

Posted Jul 14, 2014
Cons: Stop charging for internet! It's 2014!
The $20 self-parking and internet usage fees are really a killer for me. Many other 4-star hotels include these free of charge. The hotel is pretty clean and comfortable though and located close to the Rosslyn Metro.
Comment from Hotel Management
Jul 19, 2014 by Selim, Hotel Management
Thank you for shaing your comments wih me. I am glad you enjoyed the hotel and location and we look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Great hotel in D.C. : )

Posted Jul 10, 2014
Location: Hyatt Arlington is in the heart of Arlington, within walking distance to Arlington Nat'l Cemetary and other D.C. sights, in a great area, very safe.
Great hotel, from valet, registration, baggage and bartender the staff was prompt and friendly. The room was clean and modern, we ordered roomservice and the food was excellent. We will definitely stay here again for our next visit to D.C.
Comment from Hotel Management
Jul 13, 2014 by Selim, Hotel Management
Thank you for choosing Hyatt Arlington from the many options available to you. I am glad you enjoyed your stay and wanted to thank you for sharing this insight about your experience. We hope to have you back again in the future