Ratings based on 524 Verified Reviews
They paid and stayed. We double-checked. 4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Families
for Families
by juliet
Room comfort
Posted Jan 14, 2013
Pros: Friendly and helpful staff , shuttle service very helpful .
Cons: Softer pillows
Location: Dulles airport close by, able to take bus into DC
Bed pillows were to hard especially for my child . Woke up with neck pain .
Recommended
for Everyone
for Everyone
by Sue from Caledonia, Il
Amazing place to stay - business or pleasure.
Posted Jan 14, 2013
Staff was very helpful and gave us great advice on options for transportation as well as where to find resturants.
Recommended
for Everyone
for Everyone
by Megan
Will stay here every time I come to DC
Posted Jan 26, 2013
Cons: Some of the staff were not very warm.
More than I could have ever asked for for the price. The room was HUGE, and the WiFi was complementary which is awesome for such a nice hotel. The breakfast served complementary every morning was INSANE and awesome. Waffles, bagels, three choices of biscuits, large assortment of fruit, cereal, yogurt, granola, and full coffee station. Also the hotel was very close to lots of eateries. Further, the snacks at the hotel were all very reasonably priced. Couldn't have asked for a better place!
Recommended
for Everyone
for Everyone
by A verified traveler
Great hotel at a great rate
Posted Jan 14, 2013
I was driving down to VA Beach for the weekend with my kids and to break up a long car ride we decided to stop half way to rest and resume the drive in the morning. I was suprised to find this hotel was so inexpensive so immediately I expected it to not be the best. However when we arrived the front desk staff was extremly friendly and processed out check in within minutes, which was a blessing since I had two small children that were tired and restless from being in the car for several hours. Our room was beautiful and spacious which was quite a releif. There was even a small office area set away from the beds so that I was able to get some work done while my children rested undisturbed. They also offered food and beverages in the lobby which was a great treat. We enjoyed the breakfast buffett they provided as well. A nice variety to choose from including breakfast sandwiches and pancakes. All around great hotel and a great rate! Will stay there again if we are in the area.
Recommended
for Everyone
for Everyone
by Leslie from VA
Stayed twice, would probably stay again.
Posted Jan 30, 2013
Pros: Location, showers.
Cons: Room temperature, beds.
We have stayed in this hotel twice, so I feel confident in these observations. And yes, I am quite picky and difficult to please, so take what you will. My guess is that this hotel has installed some type of "green" features to prevent the mini-fridge from getting cold and the A/C from running enough to actually cool down the room. We had the same problems both times, so I don't think it was a room malfunction. Pros: Right off Rt 7, which is a main drag. Modern appeal with nice decor and a very convenient "charging station" built into the TV area. Modern tile shower with glass door, which feels cleaner and reduces noise. Large rooms with sectional sofa. Cons: Heating A/C unit is not big enough to handle the rooms and usually doesn't come on or stay on long. I had ours set to 61 and I'm sure the room never dipped below 73. Questionable staff training? We had difficulty checking in because the hotel had listed my husband's last name as "Jr.". The attendant appeared to search the system, but gave up after one search and told us that we didn't have a reservation. Luckily, I was able to pull up my Expedia reservation on my phone and it was quickly found. Beds are very firm. Mini-fridge does not get cold.
Recommended
for Everyone
for Everyone
by A verified traveler
Worth the stay
Posted Jan 29, 2013
Good condition but little wear and tear beginning to set in by usage.
Recommended
for Everyone
for Everyone
by A verified traveler from Baltimore , MD
Perfect hotel for an affordable price
Posted Jan 28, 2013
Pros: everything
Cons: nothing
Location: perfect
Perfect 5 stars quality for an affordable price. It was an awesome stay, I enjoyed the breakfast which was very nice especially the fruit salad that all made from fresh fruits, No doubt I would recommend this hotel to anybody passing through that area and for all travelers through Dulles airport.
Recommended
for Couples
for Couples
by A verified traveler from Roanoke, VA, USA
Great quality hotel
Posted Jan 28, 2013
Pros: Everything except staff
Cons: Neutral staff
Nice hotel. Clean and quiet neighborhood. Close to Dulles airport and highways.
Recommended
for Everyone
for Everyone
by Paul from San Jose
I had to write .....these guys were so good
Posted Jan 27, 2013
Pros: The staff made what was already a good hotel a great hotel.
Cons: No complaints at all
Location: Good for airport and stopovers.
What great deal and so nice to be treated so well by the staff. My wife and I arrived early in the morning after a red- eye flight from the West Coast, and the staff at the hotel gave us coffee whilst they quickly found us a room, even though we'd arrived way before a reasonable check in time. All the staff were so nice, smiling, courteous and wanting to help. Rooms are great and spacious, breakfast was very good and included in the price. I don't normally write reviews. ....too busy( lazy) plus if it's good I don't want to find I can't get in next time ! I had to write this time ....these guys were so good.
Recommended
for Everyone
for Everyone
by Jerimie from Birmingham, AL, USA
Great Hyatt Hotel as always!
Posted Jan 23, 2013
Pros: The hot breakfast
Location: Close to some resturaunts and the mall. The shuttle will take you the mall.
Grest hotel! Really enjoyed the complimentary hot breakfast that had until 10:00 a.m. Good shuttle service for and the local area. I've stayed in several Hyatt Hotels and always had good service.