Ratings based on 882 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel Stay

Posted Jan 28, 2015
Pros: Clean rooms, comfortable, and affordable.
Cons: Thin walls, can hear neighboring rooms.
Stayed at hotel for 4 days. The room was very clean, comfortable, and in a quiet area. The walls however are paper thin. Breakfast was a nice perk. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

Nice Property, Good Location

Posted Jan 26, 2015
The hotel was nice and was in walking distance from several restaurants. The room was really spacious but the pillows were not comfortable. Overall it was a great property and I really liked the late checkout at 12pm.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel with good breakfast

Posted Jan 17, 2015
Pros: 청결한 방과 아침식사
Cons: 없음
Location: 프레미엄 아울렛
공항에서 가깝고 직원들도 찬절하고 방도 크고 깨끗하네요. 아침식사도 좋았습니다. 강추합니다.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Herndon, Va.

Splendid, immaculate, attractive..flawless hotel

Posted Jan 12, 2015
Pros: Everything except, of course, the night desk woman's ineptitude about official breakfast time.
Cons: See the above.
Everything was perfect, except for one problem, that nearly ruined the experience. The night desk woman (I didn't get her name; she was African-American, that's all I remember) told me that breakfast was served UNTIL 10:30 AM......and she reiterated the same time--10:30 AM--after I asked a second time to be sure. So I planned my wake up time to be in sync and I arrived at about 10:10 AM--only to be told that they STOPPED SERVING BREAKFAST AT 10:00 AM!! Suffice to say, I was extremely upset as I was looking forward to it. The good news is that the two kitchen staff, Fabiola and Cristina, couldn't have been nicer, understanding, and accommodating, and they returned several key breakfast items to the kitchen room counter, and provided some fresh pancakes to go with the delicious egg sandwiches. I was so very fortunate to have Fabiola and Cristina there, to rectify the complete SCREW UP of the night desk woman. NO EXCUSE for her misinforming me; it's much like when some incompetent gives you the wrong directions and you end up disastrously lost......but it's NOTHING to that incompetent, cause THEY are not the one to suffer--YOU ARE. Anyway, kudos to Fabiola and Cristina for their great professionalism. And I do hope you will have a serious discussion with the night desk lady to make her understand in no uncertain terms that this careless, callous attitude about something seemingly insignificant is UNACCEPTABLE.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Great Value!

Posted Dec 15, 2014
Pros: Good location, with shopping and food nearby. Rooms were spacious and comfortable. Free breakfast!
Cons: The thermostat was odd. It wasn't very intuitive. I couldn't get it to work right.
Location: Near Dulles Town Center, so great shopping location.
I spent 3 nights at Hyatt Place, and I had absolutely no issues during my stay. Check In was quick and staff was friendly. The room was clean and had several amenities, including a separate sitting area, fridge, etc. The beds were clean and comfortable, and there were plenty of pillows and blankets. I also appreciated the ample number of towels we were provided. I heard very little noise from nearby rooms, and I heard zero street traffic. I also appreciated the complimentary breakfast with actual breakfast sandwiches and pancakes. It was much more convenient than having to eat out every morning. I would stay there again, no question.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
Excellent place to stay and nice size rooms. A very convenient location close to mall and etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin

Quick overnight stay near airport

Posted Nov 28, 2014
Pros: The shuttle service and the room layout
Cons: Start breakfast earlier
Location: Near the airport. That is why you are staying there
The hotel provides a shuttle which will not only take you to the hotel from the airport but will shuttle you to local restaurants. Very convenient. The room layout is modern and has everything you need. You feel like you are in an actual hotel not some dump by the airport. I was very pleased.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West virginia

Great weekend

Posted Nov 18, 2014
Great breakfast & the room was very nice. Check in was perfect and the staff very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Hyatt is the Best

Posted Nov 5, 2014
Pros: I enjoyed the cleanliness of the rooms and the great service.
Location: It is near good restaurants, shopping centers and mall and Dulles airport.
I stay at the Hyatt in Sterling, VA quite often. It is my favorite hotel in Northern Virginia. The rooms are clean. Facilities condition and room comfort are excellent. And last but not least, the staff is very friendly. Thank you Hyatt!!! :-)
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location in Sterling, VA.

Posted Nov 4, 2014
Pros: It is compact and not overbearing. Location was great and doesn't have the feel like the majority of hotels that are close by the airport.
Cons: No need for any improvement.
Location: Didn't check out things to do but recognized that it is convenient to get a shuttle service that goes back and forth to the airport.
Easy access to Dulles International Airport. Rooms are modern especially the bathroom shower is great.