Ratings based on 426 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified travelerfrom nashville
Nice looking, clean, all that. Service awfulPosted Apr 27, 2015
Pros: Nice, clean all cheerful
Cons: Room service coffee in cardboard containers. One serving. No carafe with extra cup.
Location: Lots, great location in center of Reston
Staff very nice. I ordered coffee, orange juice each morning. It was never removed from my room though I asked- thats' 3 mornings. Drinks at night in my room.....never removed. I asked.
for Everyoneby A verified travelerfrom boston
Business tripPosted Apr 1, 2015
Location: On subway line, easy drive to DC, can't beat location
Stayed for 3 days for work. Great location, great hotel, and great shopping complex. The restaurant located next to hotel, fabulous. Local 64!
for Familiesby A verified traveler
Nice StayPosted Mar 10, 2015
Pros: It served it's purpose
Cons: There seem to be some issues with credit cards being overcharged, not good. Having better choices of channels outside of crime solving program
Location: Not much outside ice skating. Not everyone wants to shop for clothing, take in a movie, or dine. A nearby museum would've been nice.
I expected the rooms to be clean. This is a big name in the hotel industry and I expected nothing less than what was there.
for Couplesby A verified traveler
Close to shopping and great food!Posted Feb 23, 2015
Cons: too much noise
Location: Fabulous restaurants !
Nice bar, friendly front desk staff. Comfortable bed . Too much noise from younger kids in the hotel for a dance competition .
for Everyoneby A verified travelerfrom Reston, VA
Posted Feb 18, 2015
We enjoyed our stay at this hotel. The surrounding shops and restaurants make it fun for the family while children attend dance conventions at the hotel itself.
for Business Travelersby A verified traveler
Business trip - Microsoft workshopPosted Feb 8, 2015
Hotel had a convenient shuttle service to Dulles and since the event I was attending was across the street, it saved me from renting a car. Lots of restaurants within walking distance too. Hotel itself was great - a pure business type hotel and not a resort type place with a lot of noise, kids and chaos. Although the room had a mini fridge, I wish it had a microwave.
for Everyoneby A verified travelerfrom reston, VA
Beautiful hotel overlooking Reston Town CenterPosted Feb 4, 2015
Gorgeous and clean hotel room. Friendly staff. Wonderful experience!
for Everyoneby A verified travelerfrom Fairview, NJ
I will definitely stay here again!Posted Feb 2, 2015
Pros: The staff was very professional and helpful both at check in/check out, and even helped me book a train ticket home when my flight was cancelled.
Cons: I wouldn't change a thing.
Location: It is at Reston Town Center which has many shopping and dining options.
This is the best Hyatt! The lobby is beautiful, the staff goes "above and beyond" being helpful, and my room was exceptionally clean. There is a restaurant, Panera Bread and 2 bars onsite.
for Couplesby amy
Posted Jan 28, 2015 on Hotels.com
for Business Travelersby Jasonfrom California
Convenient, Great LocationPosted Jan 27, 2015 on Hotels.com