Deluxe Double Room, 2 Double Beds, Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Inns Of Virginia - Arlington

2 out of 5
Inns Of Virginia - Arlington
3335 Lee Highway, Arlington, VA

Reviews

6.8
Rating 10 - Excellent. 262 out of 1004 reviews" "
Rating 8 - Good. 271 out of 1004 reviews" "
Rating 6 - Okay. 190 out of 1004 reviews" "
Rating 4 - Poor. 138 out of 1004 reviews" "
Rating 2 - Terrible. 143 out of 1004 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a fancy place, but it was clean and everything was in good working order. It was a nice place for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Samiul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and nice the place easy access to transportation great parking and restaurants near by
Stayed 3 nights in Apr 2024

6/10 Okay

Gregory Paul

Liked: Cleanliness, property conditions & facilities
A nice piece to stay. Reasonable price. Clean.
Stayed 2 nights in Apr 2024
Response from GM on Apr 14, 2024
Thank you.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
First off, the drive up to the motel is very steep so if you have trouble walking be forewarned. I did not see this fact on the website. To me, the place felt like a roadside motel. Food only from vending machine. Staff were friendly.
Stayed 4 nights in Mar 2024
Response from GM on Apr 14, 2024
We are an economy hotel minutes to DC. Most sights show we are a two star hotel. There are plenty of places to eat nearby. Thank you.

10/10 Excellent

Sofya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Super dirty, water dripping in the shower, horribly rude staff.
Stayed 1 night in Apr 2024
Response from GM on Apr 14, 2024
We are sorry we didn't meet your expectations. Occasionally a sink or shower may drip. We fix minor issues like a drip when we become aware of them. Most reviews give our staff high ratings but sounds like not in your case. Our apologies. Thank you.

2/10 Terrible

Linda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the place is old, AC was not working
Stayed 2 nights in Feb 2024
Response from GM on Apr 14, 2024
We are sorry you didn't have a great stay. We want to point out that you stayed in February and the ac isn't usually used in cold weather. The thermostat on most units will cut off if the room temperature has met the setting temperature. Thank you.

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Even there was problem with payment, they let me in 👍
Stayed 1 night in Apr 2024
Response from GM on Apr 14, 2024
Sometimes their are issues with prepaids but we resolve them quickly once we verify with Expedia. We are glad you didn't have to wait long to get resolved and enjoy your stay with us. Thank you.

4/10 Poor

Mara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the second time I've stayed here. It's an affordable option, and the first time I stayed it was nice. It's a small hotel, so there are no luxuries, but it was clean. This time around the bathroom was not in good condition. It wasn't terribly dirty, but it wasn't super clean either. There were hairs on the walls of the bathroom, the bathtub had some chipping, the toilet seat was a little loose, and the sink faucet would move whenever you'd open it. There was dust on the headboards, one of the lamps of the rooms didn't work and the tv remote never worked with the tv, no matter how many times we changed it in the front desk. Also the rug looked splatted with something and felt sticky. They have decline a lot in seven years. It's a shame, because the staff is great and it wasn't like this the first time I stayed. I will also suggest another security measure from the main area of the reception to the rooms. Sometimes there is no one in reception, and anyone could just walk in and start trying to open the doors or something. I'd suggest a door with only guest and staff access in between the small kitchenette and the rooms. Just for added security.
Response from GM on Apr 6, 2024
We are regularly working to make things better. We appreciate your feedback and will look at the issues you mentioned. We do have numerous cameras. Thank you.

10/10 Excellent

Paula

Traveled with partner
Liked: Amenities
The man at the reception was super friendly and gave us clear instructions.
Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
Thank you for mentioning the staff. We are glad you had good visit with us.

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 28, 2024
Thank you.

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very quiet.
Stayed 1 night in Mar 2024
Response from GM on Mar 20, 2024
We are glad you had a peaceful visit. Thank you.

4/10 Poor

Viktoriia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The personnel is the best! I really hope owners and managers appreciate how much their employees care about guest and doing an outstanding job. The sheets were clean. The place smelled very clean! But. The bathroom NEEDS renovation. The tub had black mold, the baseboard had its own ecosystems growing on it. The towels were clean. Someone really knows how to do laundry in this place, because towels were white, fluffy and smelled really clean. But again, everything around the towels was absolutely disgusting and needs renovation. In our room a bed was a little moved and the original color of the carpet revealed. We kept our shoes on, because the carpet we were walking on was dark gray and under the bed — beige. TV was useless because it didn’t have a correct remote. The ac was LOUD. Soundproofing is non existent. We could hear a guy in the room next door talk and fart. No jokes. But again, you can feel how hard the personnel works to make the best out of it. It feels like over the years the inn was really neglected. But recently maybe bought by a new owner or changed management, and they are trying to bring the place back to life. Please get rid of that mold.
Stayed 1 night in Mar 2024
Response from GM on Mar 20, 2024
We appreciate your observations. The rooms are standard sound proofing but some guests can hear other guests. We have plenty of remotes if the one you had wasn't correct. Usually a clerk can swap it easily. We did dye our carpets darker last year. We didn't move furniture and yes you can see the old color if someone moves the furniture. Our laundry people do work hard to keep linens and towels clean. The staff does work hard to make our guests feel welcome. Thank you.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place does what it needs too, a simple place to stay without being too fancy or over the top. I found no issues with my stay here and would recommend for someone on a budget.
Stayed 3 nights in Mar 2024
Response from GM on Mar 28, 2024
We are a simple hotel. It sounds like what you needed. Thank you.

8/10 Good

Dennis

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from GM on Mar 20, 2024
Thank you for staying.

10/10 Excellent

Tamera, Waldorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, property is well kept.
Stayed 2 nights in Feb 2024
Response from GM on Mar 20, 2024
We thank you for mentioning the great staff. We do our best to make our guests feel welcome. Thank you.

2/10 Terrible

ANGEL, CANOVANAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Deteriorated property, carpet, walls, furniture very dirty and smelly
Stayed 1 night in Feb 2024
Response from GM on Mar 20, 2024
Thank you.

8/10 Good

Faisal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel amazing staff perfect for short stay
Stayed 2 nights in Feb 2024
Response from GM on Mar 20, 2024
We appreciate your kind words. Thank you.

4/10 Poor

Sanaz

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Mar 20, 2024
Thank you.

4/10 Poor

Yevgen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Thank you

4/10 Poor

Christopher

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot is horribly angled, and had evidence of either a crash or break in on the ground. The room we were in had mold on the ceiling, leaky plumbing, and a carpet that was dark brown but a light beige under the furniture - clearly soaked in dirt. We could hear everything going on in adjacent rooms. Ice machine was empty. The man at the front desk was very friendly, though!
Stayed 2 nights in Feb 2024
Response from GM on Feb 20, 2024
There is an incline to get to the parking lot but the parking area is fairly flat. We don't know what you are speaking of about evidence of a crash in the ground. We didn't find leak or mold in the room but will keep an eye on it. The carpet was dyed last year to a darker color. We didn't dye under the furniture. Your assessment about the color difference is inaccurate. The ice machine can be empty if someone used it all. It fills up again pretty quickly if you go back in 20 minutes. Thank you for mentioning our nice staff.

10/10 Excellent

Terri

Stayed 1 night in Jan 2024
Response from GM on Mar 28, 2024
We are pleased your visit went great. Thank you.

4/10 Poor

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GM on Feb 20, 2024
Thank you.

2/10 Terrible

Robert, Virginia Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A year ago my stay was fine. Now they've stopped doing much of the needed repair/maintenance. My BA faucet was loose and a large pile of red flaky stuff had dropped off and was on the floor. they don't stock kleenex for the rooms anymore. My room keys failed 1) right when I first checked in and then at least twice more during my stay. . Front desk person apparently kept making mistakes. Big water pools on floor near ice machine were not promptly cleaned up I had a bad cold so all these issues made for a difficult stay. I am tempted to dispute half the charge. It is a shame, as this property is in a prime location and would be in high demand if maintenance and repair and a few renovations (carpet appears very old) were done.
Stayed 2 nights in Jan 2024
Response from GM on Feb 21, 2024
We appreciated you came back. You are correct the faucet became loose. We have replaced it. The room key fails as described when a guest puts their key next to their phone and demagnetizes them. We have large perforated rubber matter in front of ice machine for spills. We do wipe it up several times daily because guests drop ice on the floor. We don't have any record of any complaint while you were at the hotel so we could try to resolve your issues or move you to another room.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Pipe/steam noise, dripping bathtub faucet.
Stayed 2 nights in Jan 2024
Response from GM on Feb 21, 2024
We appreciate the feedback. It looks like you had a satisfactory visit. We have addressed the issue with the faucet. Not sure what you mean by the other item. Thank you.

4/10 Poor

Darshan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very cheap, but dirty. Bring a pair of slippers for the room as it seems they don’t vacuum the room. Only complaint is that it’s dirty, but I guess that is what’s expected for a cheap rate. Good fast food around to eat and transportation to get to DV
Stayed 3 nights in Jan 2024
Response from GM on Feb 21, 2024
We respect our guests opinion. A very experienced housekeeper cleaned your room and we usually get very high praise for her.. We are glad you enjoyed the conveniences nearby. Thank you.

10/10 Excellent

Lamberto Lara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jan 2024
Response from GM on Feb 21, 2024
We appreciate that your stay went well. Thank you.

2/10 Terrible

Stephanie

Stayed 3 nights in Jan 2024
Response from GM on Feb 20, 2024
Thank you.

2/10 Terrible

Faisal

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very bad / not clean / I can hear people from the other room having sex / smells like weed / stains on the wall / blood was on one of the beds / rood employees / didn’t feel safe in the hotel / hair in the bathroom
Stayed 2 nights in Jan 2024
Response from GM on Feb 21, 2024
We are sorry nothing met your expectations. Thank you.

6/10 Okay

Duc

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The wifi does not work at all! Rooms can smell bad for a period of time
Stayed 2 nights in Jan 2024
Response from GM on Feb 21, 2024
we are sorry you had WIFI issue. We have very good WIFI and have few complaints. We haven't had any other guest mention any WIFI issues in the room you had. but we will continue to monitor. We are not sure what you smelled for a period of time but not the entire time. Our guests do have microwaves and perhaps someone cooked something that you did n't like? Thank you.

10/10 Excellent

Jose

Stayed 1 night in Jan 2024
Response from GM on Feb 21, 2024
We appreciate letting us know your stay was great. Thank you.

6/10 Okay

Denis

Liked: Staff & service
Carpet in room very dirty
Stayed 2 nights in Dec 2023
Response from GM on Feb 21, 2024
We had the carpets professionally dyed last year. We did not dye under furniture. Some guests think the carpet is dirty because the color under the furniture is lighter color. Thank you.

6/10 Okay

BlackMambaKing21gaming

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was not helpful. The smell of the property was not Good.
Stayed 2 nights in Dec 2023
Response from GM on Feb 21, 2024
We are sorry if staff couldn't help you. We sent manager, maintenance, and housekeeper to the room to address complaints. We couldn't identify any problems. Shower issue was guest didn't know how to pull diverter from tub to shower. Thank you.

10/10 Excellent

Johanan

Stayed 2 nights in Dec 2023
Response from GM on Mar 20, 2024
We are glad you had a great stay. Thank you.

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Feb 21, 2024
Thank you.

8/10 Good

Antony

Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
We are glad your visit went well. Thank you.

2/10 Terrible

Max

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated and room looks nothing like the pictures online. Checked in, went into the room, found burn holes in the sheets and a dirty, stained pair of underwear in our room… checked out immediately. Was there for a total of 15 minutes
Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
We don't normally provide rooms as described. We do have a few smoking rooms and staff did miss the burn hole in a sheet. You did find underwear after pulling the mattress off the bed. It shouldn't be there but housekeepers don't regularly lift mattresses off of the bed. We apologize. Thank you.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
Thank you.

8/10 Good

CATHERINE, FALLS CHURCH

Stayed 2 nights in Dec 2023
Response from GM on Feb 21, 2024
We are glad your visit was enjoyable. Thank you.

8/10 Good

Jung Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. It is also conveniently located and close to safeway and cvs. The only downside is that if you are a light sleeper and have loud neighbour, you may not get any sleep. The walls are very thin and you can hear everything from the other room.
Stayed 3 nights in Dec 2023
Response from GM on Feb 21, 2024
We are glad most things went well. Call the disk if someone is loud. We will ask them to lower the noise. We have normal walls though. Thank you.

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a good location, but it is very dirty
Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
We do have great location and apologies if all did not meet your expectations. Thank you.

10/10 Excellent

Andres

Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
Thank you for sharing your good experience.

10/10 Excellent

Jerome

Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
We appreciate you letting us know your stay was great. Thank you.

2/10 Terrible

Jessica

Stayed 1 night in Dec 2023
Response from GM on Feb 21, 2024
We are not sure what the issue were. Thank you.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Uncomfortable and outdated
The bed was very uncomfortable with possible broken springs. Had back aches after sleeping on it. TV in the room never worked with the provided remote. Very poor wifi signal. Had to use my phone and ipad cellular the whole tome. The toilet was broken, was unstable. The shower kept dripping water the entire time even though turned off. The room was very cramped. Not a good place to stay. Unless you just need a place to sleep for the night.
Stayed 2 nights in Dec 2023
Response from GM on Feb 20, 2024
We use feedback to fix things when our guests point out what we can repair. We only heard about the bed from this guest and no other guests for this room. We have check the list above and fixed anything we found needed service. We try to keep everything running smooth but sometimes things break or need adjustments. Thank you.

10/10 Excellent

Asmara

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Adelaide

Stayed 6 nights in Dec 2023

8/10 Good

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and basic. Economical stay near DC for the weekend. Not updated but clean and efficiently run. The Family who owns it is very nice.
Response from GM on Mar 20, 2024
We are a basic economy hotel close to DC. You hit the nail on the head. Thank you.

6/10 Okay

Donald

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It’s an average property, but it’s good for the price
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
We are an economy hotel in a great location a few minutes from DC. Thank you.

6/10 Okay

Johann Albeiro

Dirty and smelly
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
You had a smoking room. We suggest requesting a non smoking room if you want room without smoke smell. Thank you.