Lobby

Reviews of Red Roof Inn Fredericksburg North

2 out of 5
Red Roof Inn Fredericksburg North
386 Warrenton Rd, Fredericksburg, VA

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maribel, Rockingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music up until 2am, I had to be up at 5am!
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on Apr 18, 2024
Dear Maribel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fredericksburg North. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with noise disturbance. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 Okay

Susan

Traveled with group
Disliked: Staff & service, amenities
Description said "breakfast." Just coffee! staff was pleasant. Facilities were clean. OK for a brief stopover.
Stayed 1 night in Apr 2024
Response from Naresh on Apr 14, 2024
Dear Susan,"Thank you for your feedback! We appreciate your positive comments about our friendly staff and clean facilities. We apologize for any confusion regarding breakfast; we'll make sure to review our listing to ensure accuracy. We're glad you found us suitable for a brief stopover and hope to welcome you back for an even better experience in the future!"Regards,NJ

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean and the staff was very friendly and accommodating
Response from NJ on Apr 4, 2024
Dear Deborah,Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you found our rooms to be very clean and our staff to be friendly and accommodating. Providing exceptional service and ensuring our guests have a comfortable stay are our top priorities, and it's fantastic to know that we hit the mark during your visit.Your kind words serve as great encouragement for our team, and we truly appreciate your recognition. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon!Regards,NJ

8/10 Good

Tiffin

Traveled with family
Liked: Cleanliness, staff & service
The hot tub was the perfect temperature.
Stayed 1 night in Mar 2024
Response from NJ on Apr 1, 2024
Dear Tiffin,Thank you for your feedback! We're thrilled to hear that you enjoyed the hot tub and that the temperature was just right for you. We strive to provide a relaxing and comfortable experience for all our guests, and it's great to know that we hit the mark with you. We look forward to welcoming you back for another enjoyable stay in the future!Regards,NJ

10/10 Excellent

Christine

Traveled with pets
Liked: Amenities
Great staff, very clean, great area for pets
Stayed 1 night in Mar 2024
Response from NJ on Mar 29, 2024
Dear Christine,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our staff accommodating and our facilities clean. Creating a comfortable environment for both our guests and their pets is one of our top priorities, so we're thrilled that you appreciated the designated area for pets.We truly value your feedback and hope to have the pleasure of welcoming you back again soon!Warm regards,NJ

10/10 Excellent

Amy

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from NJ on Mar 30, 2024
Dear Amy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Regards,NJ

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean
Stayed 1 night in Mar 2024
Response from NJ on Mar 25, 2024
Dear Rob,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Regards,NJ

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean the surrounding property was well kept.
Stayed 1 night in Mar 2024
Response from Naresh on Mar 24, 2024
Dear Christine,Thank you very much for taking the time to share your feedback with us! We're thrilled to hear that you found our rooms clean and that you appreciated the well-kept surroundings of our property. Maintaining a high standard of cleanliness and ensuring our guests have a pleasant environment to enjoy is always a top priority for us.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Regards,NJ

4/10 Poor

Janet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NJ on Mar 19, 2024
Dear Janet,Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG NORTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Regards,NJ

10/10 Excellent

HEATHER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious and very clea
Stayed 1 night in Mar 2024
Response from NJ on Mar 18, 2024
Dear Heather,Thank you so much for your review! We're thrilled to hear that you found our staff friendly and that you enjoyed the spacious and impeccably clean environment. Providing a welcoming and tidy space is a top priority for us, and we're glad that it contributed to your positive experience. We look forward to welcoming you back in the future!Regards,NJ

10/10 Excellent

Anthony

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and super clean property!
Stayed 1 night in Mar 2024
Response from NJ on Mar 17, 2024
Dear Anthony,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and found our property to be super clean. Providing exceptional service and maintaining a clean environment are top priorities for us. We hope to welcome you back again soon for another enjoyable stay!Regards,NJ

8/10 Good

Nasseh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk attendant was nice and welcoming. The price was reasonable
Stayed 1 night in Feb 2024
Response from NJ on Feb 19, 2024
Dear Nasseh,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our desk attendant made you feel welcome and that you found our pricing to be reasonable. Providing excellent service at a fair price is always our goal, and we're glad we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!Regards,NJ

10/10 Excellent

Krystal

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will be back
Stayed 2 nights in Feb 2024
Response from NJ on Feb 13, 2024
Dear Krystal,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience with us. We can't wait to welcome you back again soon! If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Regards,NJ

2/10 Terrible

Mike

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Naresh on Jan 8, 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG NORTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for not meeting your expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.

8/10 Good

Christopher

Traveled with family
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023
Response from Naresh on Jan 8, 2024
Dear Christopher,Thank you so much for your glowing 4/5 review of our hotel! We're thrilled to hear that you had an good experience during your stay. It's always our goal to provide exceptional service and ensure our guests have a comfortable and enjoyable time.Regards,NJ

10/10 Excellent

michael f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Naresh on Jan 7, 2024
Dear Michael,Thank you sincerely for taking the time to share your fantastic 5/5 rating and delightful review following your stay at our hotel. We are overjoyed to hear that you had such a wonderful experience with us.It's heartening to know that our accommodations and services met your expectations. Our team takes great pride in providing top-notch hospitality, and your positive feedback is a testament to their hard work and dedication.We are pleased that you enjoyed your stay, and we appreciate your rating 5/5. Your satisfaction is our priority, and we are thrilled to have contributed to a memorable experience for you.If you ever find yourself in Fredericksburg again, we would be honored to welcome you back. If there's anything more you'd like to share or if there are specific highlights you'd like to mention, please feel free to do so.Once again, thank you for choosing our hotel, and we look forward to the pleasure of serving you in the future.Warm regards,NJ

8/10 Good

Louis

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from NJ on Dec 31, 2023
Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Room was very clean and neat.
Stayed 1 night in Dec 2023
Response from NJ on Dec 30, 2023
Dear Karen,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found your room to be very clean and neat. Providing a comfortable and pristine environment for our guests is a top priority for us.Your positive comments are truly appreciated, and they serve as motivation for our team to continue delivering excellent service. If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to let us know.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!Regards,NJ

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023
Response from Naresh on Dec 30, 2023
Dear Kenneth,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Naresh on Dec 30, 2023
Dear Lorraine,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

8/10 Good

John

Traveled with pets
Liked: Staff & service, property conditions & facilities
Very nice renovations. Especially the bathroom and shower
Stayed 1 night in Dec 2023
Response from NJ on Dec 27, 2023
Dear John,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the recent renovations, particularly the improvements in the bathroom and shower.Our team worked hard to create a comfortable and updated space for our guests, and we're delighted to know that you appreciated the changes. It's always rewarding to receive positive comments about the efforts we put into enhancing our facilities.We hope your overall stay was equally enjoyable, and we look forward to welcoming you back on your next visit. If there's anything specific you loved or any suggestions you have for further improvements, feel free to let us know.Once again, thank you for choosing to stay with us and for sharing your positive experience.Regards,NJ

8/10 Good

Maxine

Stayed 4 nights in Dec 2023
Response from NJ on Dec 12, 2023
Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on Dec 5, 2023
Hello Peter, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Marie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay for the night. The room was clean and had everything we needed. The staff were very nice and check in was simple. It’s pet friendly too, so we were able to have our pup in the room with us. Definitely will stay here again.
Stayed 1 night in Nov 2023
Response from Naresh on Nov 29, 2023
Dear Marie,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found the room clean and well-equipped. Our team works hard to ensure a comfortable and welcoming environment for our guests.We're especially delighted to know that you appreciated our pet-friendly policy, allowing you to have your pup with you. Pets are family too, and we're glad to accommodate furry friends.It would be our pleasure to welcome you back for another stay in the future. If there's anything specific you loved about your visit or anything we can do to make your next stay even more enjoyable, please let us know. We look forward to hosting you and your pup again soon!Warm Regards,NJ

10/10 Excellent

Jose

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the room. Clean!!!
Stayed 1 night in Nov 2023
Response from NJ on Nov 28, 2023
Dear JOSE LOPEZ,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Oniel Rediresponse Specialist on Nov 23, 2023
Hi Steven,Thank you for taking the time to write a review of your stay at the Red Roof Inn Fredericksburg North. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the sitting area with Picnic tables and grill. I was able to walk my dog in a wet lit area. ViJay was very helpful at front desk.
Stayed 7 nights in Nov 2023
Response from Naresh on Nov 20, 2023
Dear Jennifer,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the sitting area with picnic tables and grill. It's wonderful that you were able to take advantage of the wet-lit area for walking your dog – we believe in providing a comfortable and convenient environment for both our guests and their furry friends.We'll be sure to pass along your kind words to Vijay at the front desk. Providing excellent service is a priority for us, and we're thrilled to hear that Vijay was very helpful during your stay.If there's anything else you'd like to share or if there's anything we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you and your dog back soon!

8/10 Good

Sanita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 20, 2023
Hello Sanita,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Naresh on Nov 16, 2023
Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 13, 2023
Hello Ryan,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I were delighted to see perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality at a good price.
Stayed 1 night in Nov 2023
Response from Naresh on Nov 9, 2023
Dear Edward,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

8/10 Good

Fa

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was very kind period
Stayed 1 night in Nov 2023
Response from Naresh on Nov 5, 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our front desk team, especially the gentleman who assisted you. Providing exceptional service and ensuring our guests feel welcome is always a top priority for us.We will be sure to pass along your compliments to the staff member you mentioned, as it will undoubtedly motivate them to continue delivering outstanding service to all our guests. If there is anything else you'd like to share about your experience or if you have any suggestions for how we can further enhance your future visits, please don't hesitate to reach out.Once again, we appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the near future.

2/10 Terrible

Tyanne

Disliked: Cleanliness, amenities, property conditions & facilities
I have never stayed at a property so dirty. I cleaned my room deeply once I got there. Tub was dirty , floors , sink and sink counter. The door you come in was filthy. I looked in the fridge the rubber around it was black and disgusting. It was to late to go somewhere else. They need new cleaning staff.
Stayed 3 nights in Aug 2023
Response from Naresh on Nov 2, 2023
Dear Tyanne,I'm truly sorry to hear about your negative experience during your stay at our property. Your feedback is essential to us, and we take these concerns very seriously. We sincerely apologize for the cleanliness issues you encountered in your room. This is not the level of service and cleanliness that we strive to provide to our guests.We will address these concerns with our cleaning staff and take immediate action to ensure that such problems do not occur in the future. Your comments will be used to improve our services and provide a better experience for our guests. We appreciate your patience and understanding during your stay, and we'd like to offer our sincere apologies.If you decide to give us another chance in the future, we will make it a priority to provide you with a much-improved and thoroughly clean experience. Your comfort and satisfaction are of utmost importance to us, and we will work hard to regain your trust. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make it up to you.

2/10 Terrible

James D

Traveled with partner
Disliked: Property conditions & facilities
Place was disgusting. Asked to change rooms and second room was worse than first. Sheets stained, towels worn out, cracked windows. We asked to cancel and get a refund. Hotel granted this and did not seemed surprised. Avoid this place
Stayed 1 night in Oct 2023
Response from Naresh on Nov 7, 2023
We are deeply sorry to hear about your unpleasant experience during your stay at our hotel. We sincerely apologize for the conditions you encountered and for any inconvenience it may have caused you.We take all guest feedback seriously, and we appreciate you bringing these issues to our attention. Rest assured that we are already taking steps to address the issues you mentioned, such as stained sheets, worn-out towels, and cracked windows. Your feedback will help us make necessary improvements to ensure that future guests do not encounter the same problems.We regret that we were unable to provide you with a comfortable and enjoyable stay, and we completely understand your decision to cancel your reservation and seek a refund. Our team did its best to accommodate your request promptly and efficiently.We genuinely value our guests, and we want to regain your trust. We hope you will consider giving us another chance in the future to provide you with the excellent experience that you rightfully expect and deserve. If you do decide to stay with us again, please reach out to us directly, and we will ensure your stay is both pleasant and memorable.Thank you for taking the time to share your feedback. Your input is invaluable to us in our ongoing efforts to improve our services and facilities.

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023
Response from Naresh on Nov 20, 2023
Dear Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

10/10 Excellent

Angela

Stayed 2 nights in Oct 2023
Response from Naresh on Oct 28, 2023
Dear Angela,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

10/10 Excellent

Christina

Liked: Property conditions & facilities
Traveling alone in the middle of the night-I was a bit nervous stopping for the night but the place was well lit with friendly staff that made me feel comfortable. It was clean and comfortable. I’d definitely stop again.
Stayed 1 night in Oct 2023
Response from Naresh on Oct 26, 2023
Dear Christina,Thank you for sharing your experience with us! We understand that traveling alone in the middle of the night can be a bit nerve-wracking, and we're delighted to hear that our well-lit facility and friendly staff helped you feel comfortable and at ease. Maintaining a clean and comfortable environment for our guests is a top priority, and we're thrilled that you found it to your satisfaction. We're looking forward to welcoming you back in the future, and your positive feedback means a lot to us. Safe travels, and thank you for choosing us!

10/10 Excellent

Michelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, recently updated. Nice little bbq area and room for dogs to roam.
Stayed 1 night in Oct 2023
Response from Naresh on Oct 26, 2023
Dear Michelle,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our establishment very clean and comfortable, and that you appreciated the recent updates. Our little BBQ area and pet-friendly space are designed to enhance our guests' experiences, and it's great to know that you enjoyed them. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back in the future. If you have any more suggestions or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
water not hot for showering.
Stayed 2 nights in Oct 2023
Response from Naresh on Oct 22, 2023
Dear Beth,Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG NORTH.We're sorry to hear that you experienced issues with the water temperature during your shower. Your comfort and satisfaction are important to us, and we apologize for any inconvenience this may have caused. Please feel free to reach out to our front desk and we will work to ensure that this matter is resolved to your satisfaction. Thank you for bringing this to our attention, and we look forward to improving your next stay.Regards,NJ

10/10 Excellent

Don

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refreshingly clean and well kept property. Great linens. Its nice to stay in a non-smoking room that actually doesn’t smell like smoke.
Stayed 1 night in Oct 2023
Response from Naresh on Oct 19, 2023
Dear Don,Thank you so much for taking the time to share your positive feedback with us! We're delighted to hear that you found our property refreshingly clean and well-kept. Our team works hard to maintain a high standard of cleanliness, and it's rewarding to know that our efforts are noticed and appreciated.We're thrilled that you enjoyed our quality linens. We believe in providing our guests with a comfortable and relaxing environment, and it sounds like we hit the mark for you. It's also wonderful to hear that you were able to experience a truly smoke-free room. We understand the importance of a clean and fresh atmosphere, and we're glad we could provide that for you.Your satisfaction is our top priority, and we hope to continue exceeding your expectations during any future visits. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We value your input and look forward to the opportunity to welcome you back for another enjoyable stay.Thank you again for choosing us, and we appreciate your positive review!Warm regards,NJ

8/10 Good

Gary

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Freezer worked nicely Decent bedding & towels Clean Fairly quiet but I do use a fan for white noise.
Stayed 1 night in Oct 2023
Response from NJ on Oct 17, 2023
Dear Gary,Thank you so much for taking the time to share your experience with us. We're delighted to hear that the freezer met your expectations and that you found the bedding and towels to be decent and clean.It's great to know that you found the environment fairly quiet. We understand the importance of a peaceful atmosphere for a comfortable stay. It's wonderful that you've found a solution with the fan for some white noise – a clever way to enhance your experience.We genuinely appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there's anything specific you think we could improve upon or if you have any additional comments, please feel free to share them with us.Safe travels, and we look forward to hosting you again soon!

8/10 Good

Lori

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Found bugs in bathroom not sure what they were
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 12, 2023
Hi Lori,Thank you for your response. I must apologize for what you indicated as bugs in the bathroom. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 Good

Curtis

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Naresh on Oct 10, 2023
Dear Curtis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

10/10 Excellent

Cantrese

Liked: Cleanliness, property conditions & facilities, room comfort
Great first impression.
The front desk attendant was excellent. It was well lit. He was friendly and it was an amazing stay.
Stayed 1 night in Oct 2023
Response from Naresh on Oct 8, 2023
Dear Cantrese,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had an amazing stay at our hotel.Our team strives to provide exceptional service, and it's always rewarding to hear when we've succeeded in making our guests feel welcome and well taken care of. I will make sure to pass along your kind words to our front desk attendant, who will be thrilled to know that their friendliness and service were appreciated.We are also pleased that you found our hotel well-lit; we understand the importance of creating a comfortable and secure environment for our guests.We appreciate your choosing Red Roof Inn for your stay, and we look forward to welcoming you back in the future. If there's anything specific that stood out during your stay that you'd like to share or if there are any areas where we can improve, please feel free to let us know.Once again, thank you for your positive feedback. We value your patronage and hope to have the pleasure of hosting you again soon.Regards,NJ

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for with a cheap hotel.
Stayed 1 night in Oct 2023
Response from Naresh on Oct 8, 2023
Dear Charles,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH [ 951 ] and I appreciate your 2/5 score following your stay. In the future, please consider adding detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

4/10 Poor

kisang

Stayed 1 night in Oct 2023
Response from Naresh on Oct 9, 2023
Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!

4/10 Poor

Jessica, Grafton

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Naresh on Sep 17, 2023
Dear Jessica,Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG NORTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

8/10 Good

michael

Stayed 1 night in Aug 2023
Response from Naresh on Sep 26, 2023
Dear Michael,Thank you for taking the time to rate our hotel with 4/5 stars. Your feedback is greatly appreciated, as it helps us to understand how we can improve our services and make your next stay even more enjoyable.We're pleased to see that you had a positive experience during your visit, but we'd love to hear more about your specific likes and any areas where you think we can do better. Your insights can guide us in our ongoing efforts to provide exceptional hospitality to all our guests.If there were any aspects of your stay that stood out or any suggestions you'd like to share, please don't hesitate to reach out. We are committed to exceeding your expectations and making every stay with us a 5-star experience.Once again, thank you for choosing our hotel, and we hope to welcome you back soon for an even more outstanding stay.Regards,NJ

6/10 Okay

Samuel

Liked: Staff & service
Decent stay for the money.
Stayed 1 night in Aug 2023
Response from Naresh on Sep 1, 2023
Thank you so much for your glowing 3/5 review of our hotel! We're thrilled to hear that you had an good experience during your stay. It's always our goal to provide exceptional service and ensure our guests have a comfortable and enjoyable time.Regards,NJ

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from NJ on Aug 29, 2023
Thank you so much for your glowing 4/5 review of our hotel! We're thrilled to hear that you had an good experience during your stay. It's always our goal to provide exceptional service and ensure our guests have a comfortable and enjoyable time.