Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Oklahoma

Great Place to stay off the beaten path

Posted Aug 18, 2014
Pros: Not on the beaten path, but right in the thick of things too!
Cons: Loved the stand up shower versus the tub, but it could have been a little better maintained or updated to match the caliber of a "Sheraton" hotel.
Location: Perfect...not on the beaten path, but still near everything!
Loved the room and furnishings but have a couple items I wish were better. First, the HVAC system seemed to have a mind of its own. It shut itself off when not in the room (I assume to save energy), so we arrived back from outings and it was rather warm and took a while to cool off again. The last item is the bathroom. Loved the stand up shower versus the tub, but it could have been a little better maintained or updated to match the caliber of a "Sheraton" hotel. It seemed a little less elegant than what I would expect from Sheraton. And maybe I'm nit-picking, so don't misinterpret my comments because overall, my stay was SUPER!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton is the best

Posted Aug 17, 2014
I really enjoyed my stay in the hotel. Thank you. Sheraton staff are very nice .
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice hotel

Posted Aug 15, 2014
Pros: Nice room, comfortable bed, good room service
Location: I didn't have time to explore
The hotel staff was incredibly nice and my room was beautiful. I ordered room service and the calamari was really good! I was there on business and my time at the hotel was the best part of my trip.
2 out of 5
by A verified traveler

Free Wifi? Nope!

Posted Aug 12, 2014
All in all a great hotel, but I have to focus in on having to pay for the Wifi (I complained and they did comp me), but it's principal.
5 out of 5
Recommended
for Families
by A verified traveler from nc

Very very clean and close to airport

Posted Aug 10, 2014
Pros: Clean, quite
Cons: expensive rate.
Very clean, closed to airport, we'd like to recommend my friend. We will stay next time, if they provide promotion.
2 out of 5
Recommended
for Everyone
by A verified traveler from Canton, MI

Bad staff, worst service

Posted Jul 29, 2014
Pros: Good location, nice facility, comfortable and wonderful otherwise.
Cons: Staff, make them nicer.
Location: Close to the airport.
I checked in at midnight. I needed to use the internet. Lobby wifi was free. But I could not connect, gave me all kinds of errors. I figured, the router needed to be reset. I asked the reception lady to help. She basically told me, its midnight, and they have nobody to help with the problem. She basically said, tough luck. Its a 4/5 star hotel for God's sakes. They should have 24 hour support. I hated that. In the morning it was fine. I cannot condone such nasty staff in such a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient and comfortable hotel but...

Posted Jul 22, 2014
Internet service should be complimentary. Most other hotels make it so. This is a detraction from an otherwise great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from 21620

Great

Posted Jul 15, 2014
I got a little one and all the time you tried to found clean, this location its near airport, mall and everything your need. The restrooms so clean
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
Nice hotel. Comfy clean rooms. Terrible overpriced breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from germany

Near airport, but quiet

Posted Jul 7, 2014
Pros: Facilities, location
Cons: Connecting door between rooms should be removed or better sound insulation.
Location: Air and space museum. Lots of wineries.
Good hotel, nice facilities. Pools were nice. Staff was helpful and professional.