Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean and roomy

Posted Jan 26, 2015
Pros: clean
Cons: bathroom title a little warn
I arrived at midnight and left and 7 a.m. Everyone was very friendly and quick to get me on my way.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 23, 2015
Arrived in early evening. Check-in was prompt. Room was clean. Robe was nice touch.
4 out of 5
Recommended
for Everyone
by A verified traveler

The receptionist Teresa is a wonderful person.

Posted Jan 17, 2015
Pros: reasonable price and distance from Reston Town Center.
The receptionist Teresa is a wonderful person. She confirms my shuttle service on Friday, after my previous difficult experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SF Bay Area

Nice hotel, close to Dulles

Posted Jan 8, 2015
Thin walls, heard every word of couple arguing all night in room next door. Otherwise a comfortable room.
3 out of 5
by A verified traveler

Hotel stay

Posted Dec 19, 2014
Pros: location
Cons: please see comments above
Location: RTC, lots of restaurants and shops
This was the first time I had stayed at the Sheraton and was disappointed in how outdated the hotel was. When I booked my room, it stated that I would be charged $11.95 per day for internet. What hotel still does that? Also, the beds were small and there was no frig in the room. The hotel decor was outdated and dark. While housekeeping attempted to keep the bathroom and rooms clean, I found ants on the floor in the bathroom. Also, one day I was present when housekeeping came into the room and all the housekeeper did was make one pass with the vacuum on the carpet. She seemed to be in a hurry. While the location was great, I probably won't stay at this hotel again, when I can get much better deals with newer hotels at much better prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
Better than expected, very comfortable, easy access to airport and Reston town center
3 out of 5
by A verified travelerfrom Washington, D.C.

Sheraton Reston

Posted Dec 2, 2014
I put the quiet label on the door handel, in the morning one of the staff removed it from the door.
3 out of 5
by A verified traveler

Nice enough, but a Sheraton?

Posted Dec 2, 2014
Maybe it's because we live in an age of declining standards, but I don't think the hotel lived up to its brand name. ..or maybe The Sheraton isn't concerned with being s stand out luxury brand anymore. There was nothing wrong with our stay, but i expected more. The room was small, but nicely furnished...not any better than any business class hotel, but nice. The bathroom was tiny, outdated, and in need of a renovation. It was comical to see the hotel website describe it as luxury. We got a great rate for a not busy weekend, so i can't complain. But i would never pay full price to stay there. Not with a Hyatt right up the street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gainesville, VA

Great for an unexpected extended stay

Posted Dec 2, 2014
Pros: Pet friendly (no fee), large rooms, recently updated, easy to get to
Cons: The room service / restaurants were pretty pricey, considering that we had a room rate of under $100 per night
Location: Convenient for business stays, not many nearby attractions, but easy access to major commuting roads and nearby offices
We had issues with closing on our home, so we ended up staying for 7 nights, and were very pleasantly suprised with the size of the rooms (obviously recently updated) as well as the overall comfort of the hotel. It was great to be able to stay in a full-service hotel for a really low nightly rate! In addition, since we had our dog with us, we were very happy with the no pet fee! I would definitely recommend this hotel.
3 out of 5
by A verified traveler

Bathroom without FAN, Bathroom ceiling damaged

Posted Nov 27, 2014
Bathroom without FAN, Bathroom ceiling damaged, Bathroom without FAN, Bathroom ceiling damaged, Bathroom without FAN, Bathroom ceiling damaged