Exterior

Reviews of Staybridge Suites Chantilly - Dulles Airport, an IHG Hotel

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 345 reviews" "
Rating 8 - Good. 87 out of 345 reviews" "
Rating 6 - Okay. 21 out of 345 reviews" "
Rating 4 - Poor. 9 out of 345 reviews" "
Rating 2 - Terrible. 8 out of 345 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amy on Mar 7, 2024
Hi Raquel!Thank you so much. We look forward to welcoming you back, soon. Warmly, Amy AvalosGeneral Manager

6/10 Okay

Curtis

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Amy on Mar 5, 2024
Thank you Curtis! We look forward to welcoming you back, soon. Warmly, Amy AvalosGeneral Manager

8/10 Good

Eric, Dayton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean and spacious rooms. I loved the kitchen, very functionali would stay here again.
Stayed 6 nights in Jan 2024
Response from Amy on Feb 6, 2024
Hi Eric - Thank you so much for praising our team and our clean and spacious rooms! Are so happy that you enjoyed your stay with us and that you loved the kitchen in each suite. We look forward to having you stay with us again!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suites. Enjoyed the extra space for a small family of three. Ate breakfast twice at the hotel and there was a lot of variety of hot and continental options. Very attractively displayed and clean.
Stayed 2 nights in Dec 2023
Response from Amy on Dec 30, 2023
Hello Amy!We are so, so happy you truly enjoyed your stay with us and that you valued the variety and quality of our complimentary breakfast! It makes us so happy and we look forward to having you back; hopefully soon. Have a Happy New Year!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Eddie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Avalos on Dec 18, 2023
Thank you Eddie!Warmly, Amy AvalosGeneral Manager

8/10 Good

Veronica

Stayed 1 night in Nov 2023
Response from Amy on Nov 18, 2023
Thank you, Veronica.

10/10 Excellent

Luis, Statesville

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent for our one week stay. Food selection was great and staff was very attentive/friendly. I will stay here again
Stayed 5 nights in Oct 2023
Response from Amy on Nov 8, 2023
Hi Luis!We are beyond happy you truly enjoyed your stay with us! We love that you found our food and staff great. Thank you for your praise; it means the world to us. We look forward to having you stay with us again. Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as expected.
Stayed 1 night in Nov 2023
Response from Amy on Nov 3, 2023
Thank you so much, Justin! We look forward to having you stay with us again. Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
This is a nice place to stay. The room was well equipped and there are many restaurants and stores in the area
Stayed 2 nights in Oct 2023
Response from Amy on Oct 31, 2023
Hello Robert - We are so happy that you enjoyed your stay with us. We sincerely hope you will come back and stay with us again, soon! Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Social with dinner several nights a week
Stayed 1 night in Oct 2023
Response from Amy on Oct 11, 2023
Thank you Justin! We hope to have you stay with us again soon. Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Amy on Oct 11, 2023
Thank you Candice!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Amy on Sep 19, 2023
Thank you, Xavier!Warmly, Amy AvalosGeneral Manager

8/10 Good

Mileidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amy on Sep 19, 2023
Thank you, Mileidy!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2023
Response from Amy on Oct 11, 2023
Thank you Lisa!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The properity is very good . I always know what to expect.
Stayed 3 nights in Aug 2023
Response from Amy on Sep 19, 2023
Thank you, Steven! Warmly, Amy AvalosGeneral Manager

10/10 Excellent

andrea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Front desk staff were beyond friendly and accommodating!
Stayed 1 night in Aug 2023
Response from Amy on Sep 19, 2023
Thank you, Andrea!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Sobia

Stayed 4 nights in Jul 2023
Response from Amy on Sep 19, 2023
Thank you, Sobia!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Dwayne

Traveled with family
Liked: Staff & service, property conditions & facilities
With the exception of one incident that was handled appropriately by a supervisor, this was a wonderful stay and nice property. I have been seeking out out Staybridge when we travel as the rooms are quiet, clean, well appointed, and beds are extra comfortable. We generally get the two room suite and they have just about everything you need. Breakfast and social hours provide meals onsite (breakfast is good quality foods). This property surrounded by a park-like setting and very private. Would recommend!
Stayed 4 nights in Jul 2023
Response from Amy on Sep 19, 2023
Hello Dwayne - So grateful you enjoyed your stay with us and that you seek Staybridge Suites for your travel needs. We look forward to having you stay with us again and are more than grateful for your recommendation!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Juan

Stayed 1 night in Apr 2023
Response from Amy Avalos on Jul 1, 2023
Thank you, Juan! We look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Hotel was very clean and comfortable and located to all the places we wanted to go
Stayed 2 nights in Jun 2023
Response from Amy on Jul 1, 2023
Thank you, Thomas! We look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

Jason

Stayed 1 night in Jun 2023
Response from Amy on Jul 1, 2023
Thank you, Jason! We look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was basic but comfortable. Our suite was clean and had everything we needed. The location was great to access what we needed and the parking is plentiful and easy to access. Breakfast was much better than expected and we enjoyed it! There’s even a little lake near the parking lot to take a stroll. The true standout is the staff. Everyone was so friendly and helpful. It really made our stay great.
Stayed 2 nights in May 2023
Response from Amy on Jul 1, 2023
Hi Margarita! We love that you enjoyed our breakfast and even spent some time down at the lake. Your kindness regarding our team, truly makes our day! Thank you so, so much and we look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and the room was very nice.
Stayed 2 nights in May 2023
Response from Amy on Jul 1, 2023
Thank you, Steven! We look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was AMAZING. They made you feel welcome and at home. Amy and Quincy were so helpful and sweet. We were sad we had to say goodbye. We will be staying here again for sure. If we needed anything they were so quick to respond.
Stayed 4 nights in Apr 2023
Response from Amy on Jul 1, 2023
Hi Nicola!Thank you so much for your kind words. I received the oh so very cute gift you left me and I absolutely loved it. We can't wait to have you stay with us again!Warmly, Amy AvalosGeneral Manager

10/10 Excellent

Jiangang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Amy on Jul 1, 2023
Thank you, Jiangang! We look forward to having you stay with us again. Amy AvalosGeneral Manager

10/10 Excellent

Hwayoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super kind and friendly.
Stayed 2 nights in Apr 2023
Response from Amy on Jul 1, 2023
Thank you, Hwayoung! We look forward to having you stay with us again. Amy AvalosGeneral Manager

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Amy on Jul 1, 2023
Thank you, Cameron! We look forward to having you stay with us again. Amy AvalosGeneral Manager

4/10 Poor

Sungwook

Stayed 1 night in Feb 2023
Response from Amy on Jul 1, 2023
Thank you, Sungwook! We look forward to having you stay with us again. Amy AvalosGeneral Manager

8/10 Good

Caroline

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the kitchen, didn’t like the shower, curtain too close to you while you’re showering, bathroom needs a fan, too close to bedroom, desk chair should go under desk, takes up too much room

10/10 Excellent

Victor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Thanksgiving Stay
This was my second time staying here and i enjoyed it just as much, if not more, as the first time.. Clean facility, friendly staff, and good food.. Im sure ill stay again.
Stayed 4 nights in Nov 2022

8/10 Good

krista

Business traveler
Liked: Staff & service, room comfort
Decent or a business trip
The space of the room was fantastic. I wish the TV was easier to use and that there were hangers for my clothes.
Stayed 3 nights in Nov 2022
Response from Amy on Nov 23, 2022
Hello Krista -Love that you enjoyed your stay with us! Thank you so much for your feedback; we are always looking for ways to be and do better. We will definitely take it and use it to improve. We look forward to having you stay with us again in the near future. In hospitality -Amy AvalosGeneral Manager

8/10 Good

Pa, Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Close to lots of food places. The only issues we had was the toilet h as ndke had some white mark on it that we werent sure what it was so had to go buy cleaning wipes to wipe it off and the microwave tray had like oil residue on it so we just had to washed that. Ih and the fridge had like dried up red meat juice or something in it too so we avoided that top row to put anything on. It also had a weird smell which i got little freshener for. But other than those, we were fine. It looks like the hotel must've recently got remodeled and updated.
Stayed 2 nights in Oct 2022
Response from Amy on Nov 23, 2022
Hello Pa - First and foremost, thank you so very much for choosing to stay with us. We understand you have many options to choose from and we are grateful to have been your choice. Knowing your stay was a little short of exceptional, is a bit difficult, however, I thank you for your feedback because it will allow us to improve. We look forward to having you stay with us again and can assure it this time, it will be an even better stay!In hospitality - Amy AvalosGeneral Manager

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staffs everyone so friendly.
Stayed 6 nights in Oct 2022
Response from Amy on Oct 13, 2022
Thank you so, so much Mary! We love that you enjoyed your stay, and we hope to have you with us again, very soon. Kindly, Amy AvalosGeneral Manager

10/10 Excellent

Francis

Liked: Cleanliness, staff & service
I really like this hotel
Stayed 2 nights in Sep 2022
Response from Amy on Oct 3, 2022
Thank you so much, Francis! We enjoyed having you stay with us. We look forward to having you with us again, soon! In hospitality - Amy AvalosGeneral Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Helpful Staff
The bathroom light in our original room wasn’t working. We moved to another room and everything was fine. Bed was comfortable and Breakfast was good. Rooms have kitchenette with full-size fridge. I would stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Daesung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Mellonni

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our time at the Staybridge was mostly wonderful. Breakfast was DELICIOUS every day. As a vegan, I often struggle to find options at hotels, but I had quite a few options for breakfast. In terms of employees, Patrick went above and beyond to make us feel right at home. Thank you, Patrick! There were also negatives, however, like the stains on the bathroom door and the garbage we found beneath the cushions of the sofa. Since there is no regular housekeeping, as well, it would be nice if the hotel provides more trash bags in the rooms.
Stayed 4 nights in May 2022

6/10 Okay

THOMAS, CARY

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
location
Stayed 2 nights in May 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2022

10/10 Excellent

Anita

Stayed 1 night in May 2022

10/10 Excellent

Alfred, Ashburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Stayed 2 nights in Nov 2021

10/10 Excellent

Alfred, Ashburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property!
Stayed 4 nights in Nov 2021

10/10 Excellent

Jina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were super kind.
Stayed 2 nights in Nov 2021

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chantilly trip
Beautiful property, lovely rooms, great staff! Beds were super comfortable. Only downside was that the floors are not poured concrete and could hear the people walking around above us really well!! Even the tv!! Told the staff and they moved us to the top floor so all was good again. Other than that, we loved it!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Stan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel with spacious rooms, kind staff, and great location. 5 stars!
Stayed 2 nights in Oct 2021

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Jennifer

Stayed 2 nights in Sep 2021