Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Posted Jul 15, 2014
Very enjoyable stay ... Excellent brunch! I would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Pleasurable

Posted Jun 29, 2014
Friendly hotels staff and very accommodating. Very convenient to the mall, dining and parking. I have also stayed at the river called and Coral Gables Florida and would recommend to anyone.
5 out of 5
Recommended
for Couples
by Jim from Manassas Park, VA

Shopper's paradise

Posted Jun 16, 2014
Pros: Comfortable room, great staff.
Location: Upscale shopping and dining are all right there.
Connected to the shops and restaurants at Tyson's Corner, the Ritz is super convenient for shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Jun 2, 2014
We received a nice upgrade to our room and received excellent service.
3 out of 5
by Susan

Disappointing, not the usual Ritz Stay

Posted Apr 28, 2014
Pros: We really enjoyed the entertainment each evening in the bar. On Friday was a delightful jazz group and on Saturday even better Latin guitars.
Cons: Staff helpfulness and cleanliness of hotel. Litter everywhere . Apple core stayed in elevator for two days. Beds not as comfy as other Ritz hotels.
Location: Wonderful shopping at the Galleria, close to DC and Olde Town Alexandria.
My husband and I escaped for a getaway weekend expecting the Ritz pampering and classy environment. Found the hotel to be just ok or good when expecting a Ritz to be excellent in every way. My daughters and I visited this hotel about 7 years ago and had a much better stay. Disappointing for a Ritz. Staff-When checking in I was asked if I was a Marriot Rewards member. I replied yes but did not have my card or number with me. I was told to call when I found my number. Other times staff have looked my up in system and applied reward points. Cleanliness - Trash left around...candy wrappers on tables and floor. Even an apple core laid in elevator for two days. Entertainment in the evening was a pleasure. Drinks were pricey...$16/glass of wine for a wine that cost $24 dollar a bottle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Improve parking validation

Posted Apr 15, 2014
Parking a bit cumbersome in that you have to have ticket validated every time you go in or out. Perhaps use room key so guests do not have to go out of their way to get parking validated.
4 out of 5
Recommended
for Everyone
by nadine from memphis, tn

Nice hotel with restaurant and mall adjacent.

Posted Mar 5, 2014
Pros: Hotel has beautiful entry and lobby
Cons: The suite we stayed in could use furniture upgrade
Location: Loved the upscale shopping and restaurants
Enjoyed the "Ritz Carlton Experience!" The hotel location was in a very convenient location and easy to get to and from airport. The staff was very pleasant. The concierge desk was very helpful with directions to downtown D.C. He helped us from where to park to how to use the metro.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Feb 24, 2014
Cons: Ensuring that the information from Expedia is passed along to the hotel correctly or the hotel staff make sure they have everything they need.
The only reason I'm giving it a 4 out of 5, because I planned the weekend stay for my wife's birthday and it was supposed to be charged on my credit card. Well, when she got there the Hotel Staff made her use her own Credit card. I had to work with the Hotel Supervisor and Expedia to get everything squared away. Other than that, my wife enjoyed her birthday weekend stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff, always ready to help.

Posted Feb 16, 2014
I stayed for a conference and brought my family. We were treated like royalty.
5 out of 5
Recommended
for Everyone
by sally from dubai

Sensutional Over night

Posted Feb 9, 2014
Hotel is beautiful Signature lounge for breakfast was best ever(little pricy but worth it). Bathroom a bit old fashioned with bath tub with shower curtains & no shower. To walk into the Tyson's 2 mall is great & shuttle to take to Tyson's 1 is a luxury. Room was a bit chilly as could not fix the heater. They offered another room but too Tierd to move. I would definitely recommend.