Exterior

Reviews of The Westin Arlington

4 out of 5
The Westin Arlington
801 N Glebe Rd, Arlington, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and safe property. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a busy visit to DC area.
Stayed 5 nights in Mar 2024

8/10 Good

Kimberly

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good customer service
Stayed 1 night in Feb 2024

4/10 Poor

Destiny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend out on the town but room did not have a remote and it had to be requested. When I called the front desk, the attendant was very impatient and tried to rush me off the phone. There were hairs in the bed linen, leaking shower faucet, and there was some interesting substance near the bottom of the refrigerator. It was also FREEZING in the room, no heat at all. It was 65 degrees inside the room.
Stayed 1 night in Jan 2024

6/10 Okay

Brady

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was delayed because only one person at front desk was restocking store. TV didnt work in room. Had to call Engineering, on hold for 11 minutes. Hung up. Called back, engineering came up immediately and fixed TV. Not the best service I come to expect from the Westin Brand, but clean room and convenient for what I am doing.
Stayed 1 night in Feb 2024

8/10 Good

Ronald

Stayed 1 night in Feb 2024

10/10 Excellent

Charles Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024

8/10 Good

Joy, DPO

Stayed 1 night in Jan 2024

10/10 Excellent

Imran

Stayed 2 nights in Jan 2024

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tatiana

Stayed 1 night in Jan 2024

10/10 Excellent

Erika, Cincinnati

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the proximity to the Metro and the quiet hours.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sally

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Parking lot was horrid, cramped, low ceiling and the gates never worked I had to always call for help rich was ridiculous clue 4 star hotel, front reception didn’t even know what he was doing or saying, very unhelpful, very inconvenient, I wouldn’t come back again. Please think carefully before visiting
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay..our second time at this hotel. location ideal, fitness center, restaurants
Stayed 2 nights in Dec 2023

10/10 Excellent

Pernelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yongliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent work! Thanks to all!
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Dawn

Stayed 3 nights in Dec 2023

10/10 Excellent

Deanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at The Westin
The Westin is a great place, strategically positioned for enjoying Arlington. The area around the hotel offers rest, shops, and entertainment. Destinations beyond the hotel are easily accessible. The staff is friendly and very efficient. Parking garage is easy to access.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I try to stay here whenever I am in the area. Great location for where I need to be. The Westin Arlington is a great spot...always clean...great staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Mikhail

Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for me, easy check-in and checkout, and a friendly staff that always is welcoming.
Stayed 2 nights in Nov 2023

6/10 Okay

Narges, Tampa

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I was there for work trip, on Friday night There were a lot of drunk people in the hotel, not sure if there were an event going on, we were not able to sleep well, and everywhere smelled like puke, even someone throw up in the elevator, they didn’t even cleaned till next day. But we have requested to clean it, staff was friendly and toke an action right away. Location was good cause of a lot restaurants.
Stayed 1 night in Nov 2023

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast facility with the $19 buffet. Most hotel breakfast facilities are poor. I didn't like the difficult-to-slide sliding doors in Room 1440
Stayed 5 nights in Nov 2023

10/10 Excellent

Jether

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Belachew

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Scott, Henrico

Hotel is nice but I room did not get cleaned one of the nights we were there and we were out of towels and soap. Very disappointing for a Westin flag.
Stayed 4 nights in Nov 2023

10/10 Excellent

Leatine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Plumbing issues
Plumbing was an issue Sink did not drain well. The tub also had issues with noise of water gurgling
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Hotel has parking available, but it costs a shocking $38 per day.
Stayed 2 nights in Oct 2023

6/10 Okay

Laura

Traveled with group
Liked: Room comfort
The front desk failed to inform me that I needed my key card to get out of the garage. This caused a huge back up and upset me quite a bit. Otherwise, the hotel was OK, carpets were in need of a deep clean. The bedding was comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Ahmad

Stayed 3 nights in Sep 2023

10/10 Excellent

Jenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amal

Stayed 2 nights in Sep 2023

2/10 Terrible

Susan

Stayed 1 night in Sep 2023

4/10 Poor

Rita

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT A GOOD EXPERIENCE
I got a room that had some type of BUG in it. I checked in around 5pm, had dinner, went to bed, and woke up with about 5 to 6 bites all over my body. I immediately requested another room. The next room had a terrible bed - it squeaked and was not comfortable at all. In addition, the sink in the bathroom made loud gurgling noises several times. We first thought the toilet was overflowing. I did not want to go through the hassle of requesting yet another room.
Stayed 5 nights in Sep 2023

10/10 Excellent

Chinenye

Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 1 night in Aug 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice common areas and nicely appointed room. Weird was the parking - we parked in the garage, then took an elevator that deposited us in the building next door. Staff were friendly, but we made a dinner reservation in the hotel only to find that the venue was closed off for a private party. The surrounding area is full of restaurants, so we had no trouble finding something suitable.
Stayed 1 night in Sep 2023

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Location was very convenient plenty of shopping and food areas near by and I liked that there was a Starbucks connected to the hotel.
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin Arlington was very close to my conference. Quiet, easy, convenient. Great stay.
Stayed 1 night in Sep 2023