Ratings based on 814 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by John from NYC

Nice hotel outside of DC

Posted Apr 14, 2014
Cons: Prefer self parking to the valet parking that they have.
Location: Convenient to the Metro for quick ride into Washington DC. Mulitple dining options in general area.
Room was clean. The staff was excellant and they allowed us to check in prior to the 3:00 pm time.
4 out of 5
Recommended
for Everyone
by Jeff

Great stay in Arlington

Posted Mar 24, 2014
Pros: The efforts to reward Green behavior
Location: If you have business in Arlington, it's a great location - near the airport, plenty of restaurants, bars and the mall...
My work event was basically across the street, so convenience was the driver behind me booking, but i was very pleased w/ my stay.
Comment from
Jan 3, 2014
We're so glad we were the best choice for your business travel plans and that you enjoyed your stay. We hope your work event was a success and we look forward to seeing you again for a future trip.
5 out of 5
Recommended
for Everyone
by Liz from Iowa

Comfortable, close to shops, restaurants, & Metro

Posted Mar 19, 2014
Pros: The GREEN initiative
Cons: Pool was not available during my stay. The robe looked inviting but very scratchy.
Location: 2 blocks from Metro station. Great shopping facility. Multiple restaurant chains as well as local cuisine within walking distance.
Very comfortable room with rain shower shower head. Large double closet. Great GREEN incentive - request no cleaning service and get $5 vouchers for use in their restaurant. Metro station is just a short 2 block walk and there are multiple great restaurants and shopping within a 1/2 mile radius.
4 out of 5
by Frank from LA

Noisy room and can not sleep well

Posted Mar 17, 2014
If you do not mind sleeping with noisy sound at night. This hotel is perfect.
5 out of 5
Recommended
for Everyone
by Jay from Woodbridge, VA

Great Stay

Posted Mar 11, 2014
Pros: Cleanliness and service
Cons: The shower head was one of those rain shower type heads. Not our preference. We like more water pressure.
Location: We went to Rock Bottom Brewery for dinner and drinks. Had a great time tasting several beers and watching some sports on TV. Fish tacos were great.
My wife and I were looking for a night away and the Westin Gateway fit the bill. Room was great and bed was extremely comfortable. Only issue we had was a DVD player was listed as one of the amenities but there was not one there. Outside of that, it was a perfect stay.
4 out of 5
Recommended
for Everyone
by Michelle from Charleston, SC

Nice place to stay!

Posted Feb 19, 2014
Pros: Very clean, room was comfortable, close to many tourist areas
Location: Arlington National Cemetery, Pentagon, National Mall (incl. Smithsonian, museums, etc)
Enjoyed my experience. Only thing that I didn't really like was that I had to pay for valet parking which costs more than my daily car rental.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome experience

Posted Feb 18, 2014
No issues upon checking in or with the room. I recommend this hotel.
3 out of 5
by A verified traveler

Super Bowl Night Stay

Posted Feb 7, 2014
Pros: Facility is a nice facility. What you would expect of a Westin.
Cons: Atmosphere of customer service.
Service in the bar at the hotel was medicore. First room had waste in the toilet and when flushed the toilet over flowed. When provided a new room the hotel did not offer to assist with moving of bags. First time I've ever felt my stay at a hotel was an inconvenience to the staff.
4 out of 5
Recommended
for Everyone
by Kim from Virginia

Nice hotel with very friendly staff

Posted Feb 4, 2014
Pros: All of the staff is very friendly and attentive.
Cons: The beds and the cable connection
Location: This is located in Arlington right across from the Mussel Bar ~ which is awesome ! …also the World of Beer in just down the street.
This is our second stay at this hotel. It is a very nice and clean hotel. All of the staff is very professional, very friendly and very accommodating. The room was nice and clean. The bed was big but a little too soft for our comfort. We didn't remember it being this soft from the first visit. (a little tough on the back). The television was nice but cut in and out a few times during our in room movie. We used the pool/hot tub for the first time and it was a very nice amenity (not many DC hotels have a heated indoor pool let alone a hot tub. We didn't use the workout room but it was neat and had up to date equipment. We ate breakfast in the hotel restaurant and it was as delicious as before. Nice hotel just needs a little more firmer beds
5 out of 5
Recommended
by A verified traveler

close to my meeting site and service is great

Posted Jan 12, 2014 on Hotels.com
I am very satisfied with the service.
Comment from
Jan 5, 2014
Thank you for your comments! We look forward to welcoming you back for a future stay.
Comment from
Jan 5, 2014
Thank you for taking a moment to share your comments with us. I'm delighted to see you enjoyed your stay and we look forward to welcoming you back for a future visit.